The massage was good. The place looks nice or decent. The only problem that I had it's cold in a…read moremassage room there's no vents for any heat to come on. Would I go back? No I don't like to be cold for an hour.

Great massage experience with student intern, Dillon. Was not cold, provided a sheet and blanket…read more Looking forward to my next session. Room was large and natural light thru skylights.

Ashley gave an amazing relaxing facial. Everyone at ICE&M is so nice. The facility is clean and I…read morecould tell the students are learning everything they need to know to becoming successful.

I have been going to the Institute of Cosmetology, Esthetics & Massage for years for facials,…read morenails and massage and have generally had very positive experiences, which makes this situation especially disappointing. During my last massage appointment in March, the student assigned to me mentioned being exhausted and dealing with a death in the family. I sympathized with her situation, but unfortunately the massage itself involved very little pressure and did not help relieve the tension in my back muscles. When I requested deeper tissue work, she brought out a massage gadget instead of using her hands. I specifically requested a traditional hand massage without gadgets or elbows, but the session still did not feel therapeutic or effective. One concern I have is that the school requires clients to complete feedback forms directly in front of the student, which discourages honest feedback and makes clients uncomfortable expressing concerns openly. After the appointment, I politely informed the front desk that I did not feel I had received much of a massage. I was told someone would contact me. Instead, the only follow-up I received was a call canceling my next appointment, which had been scheduled with a different student. I called back twice afterward and received no response. Today, when I finally spoke with the owner, I was shocked by how condescending and dismissive the conversation became. Instead of listening, she talked over me and lectured me as if I were one of her students, or even worse, a misbehaving child. Rather than listening to a long-time client or offering a simple courtesy massage or any kind of gesture to resolve the issue, she spoke to me in a belittling and reprimanding manner. She even stated that I should be able to afford a $120 massage elsewhere and told me not to return for services. Insult upon insult. Don't ass-u-me a client is "poor" if he or she comes to your school. Without clients, your students could not complete their training. I get regular massages from my massage therapist of 15 years every other week. I came to your school because she is usually overbooked. At no point was I angry or disrespectful. I simply provided honest feedback after years of supporting the business. The experience left me feeling humiliated by a place that is supposed to help people feel relaxed, cared for, and valued. I feel offended and demoralized. There are many schools and businesses that welcome constructive feedback professionally and treat loyal clients with kindness and respect. Unfortunately, this experience did not reflect those values. Notice how the owner was quick to reiterate that this is a school, yes, I know. Raising your voice, talking over me and demeaning me solidified this fact in concrete. You were not professional at all. This school is also regulated. As a German, I return to Europe every summer. It seems a trip to visit a dear friend in Zurich is long overdue. Maybe CIDESCO can clarify this incident.

We have been coming here for years, and have been happy with consistently well trained students who…read moreare completing hours towards their certification. It is a very clean facility, professional, and very reasonably priced. Don't expect a spa experience or any bells and whistles, but do expect a relaxed atmosphere and practical, effective massage therapy.

Usually enjoy this school but recently had a male student to behave quite inappropriately. Be…read morecareful if you have a student with first initial A. I considered reporting but did not want to get the guy kicked out. Great place usually, but just be careful

I recently had a massage by Angie. She does a great job with massaging and stretching. I highly…read morerecommend her to everyone.

Charlotte did an amazing job! Her techniques were effective and relaxing. She applied just the…read moreright amount of pressure but was gentle at the same time. This was my first time here and did not know what to expect. I am very satisfied with my experience and will be rebooking! Thank you Charlotte! The school is very clean and inviting. You immediately feel relaxed when entering.

AAMW is a wonderful school with Amazing staff and teachers and great classmates. I learned so much…read morefrom Steve! I was so nervous about the anatomy and physiology, but, I actually got excited about learning new things and actually really understanding how the body works. It's inspired me to look into the medical field. 100% recommend!

Highly recommend! The therapists and management are friendly, helpful, and have a genuine interest…read morein your well being. This place is a true gem in the middle of town!

Excellent massage school with the graduating students completing their required massage hours by…read moreoffering appointments to the general public. Unique opportunity to enjoy a very economical full 60 or 90 minute professional massage in a bright and attractive school. The therapy room is individually curtained and the atmosphere quite relaxing.

Solid 3. This would have been a 5 but the massages are in a public open area that is only divided…read moreby curtains. You can hear everything from the other therapists and clients. I wish I would have known this up front. Management please let clients know this. The therapist next to us along with the client went out of their way to Keep on talking and not keeping it short and to the minimum. Also the client before kept saying " ohhh ohh my god " lol really couldn't fall asleep or relax. They really need to tell first time clients this up front and or provide ear plugs. Now the massage therapist Payton is a 5 star experience! She is top notch and gave a great massage. It's not her fault all the noise was quite bothering so if I could rate her alone that would be five stars all day. Her attention to detail and technique is top notch! I was very happy with her massage and will book again. I'll simply ask for private room or bring my AirPods. All that noise was simply out of line and truly disrupting and distracting and let me also add annoying. I had to give them a five. Payton is great. Just bring ear plugs.

UPDATE: Sherry called me and offered a heartfelt apology for my experience and offered to make…read morethings right. I was able to take another class. This time, the class was a manageable size with 2 instructors. I feel like class went SO much better and I made a lot more progress on my project. The teacher was able to catch some of my mistakes and correct them and I was also able to ask questions. I'm really glad I gave it another try, and I'm looking forward to finishing my project.

I'm a disabled veteran and I came for the beginner class series, upon arrival I met Sherry Reese…read more She rightfully questioned my service dog and after I informed her of the law, she got nasty towards me, mocking me included, telling me I should have asked permission, I informed her that wasn't necessary according to the law. I told her she was breaking the federal law then she offered me a spot way in the back by myself so no one would complain. I immediately asked for a refund as that was discriminatory. I cannot believe I was treated this way trying to learn a new hobby. But now reading the other reviews it seems I have dodged a bullet by not taking this class.