If I'm being honest, I never imagined taking the time to write a review for a car rental place…read more Historically, I don't think I've had extraordinarily great or poor experiences with one. They were just a necessary thing to use from time to time. Over the past year or so, I've frequented the Enterprise on Green Bay in Glendale and every single time, the experience has been wonderful. The staff is super friendly and helpful, and things have always gone fast and smoothly. Last week, I had to make a modification to a reservation I booked online through a work website. Mind you, I tend to avoid human contact as much as I can when it comes to doing business. But knowing how great this location has been, I just went in person to change the reservation. And sure enough, Lauren the branch manager took care of it in minutes. Really lucky that the Enterprise nearest both my job and my house is outstanding!

Save yourself the hassle and go somewhere else. They won't have the car you reserved. The first…read morelocation didn't and this one said they couldn't guarantee it, even with a reservation. Sounds like the WORST system for a car rental place! How don't you have a system in place to make sure people have the car they reserve?! Might want to try out some of the new AI they got. I'm sure my 14-year-old could help you come up with something. Do better. Maybe pay more and you won't have to hire the worst of the worst. Customer service absolutely terrible. It's like they think you don't have any other choice so they can talk to you however. They got the right one today.

This was a company I will use again. The service was awesome. When we arrived at the airport we…read morecalled the shuttle for pick up. Well, as we were counting our luggage we realized one was missing and so was our car seat. We had to go and file a complaint so we were not outside when the shuttle arrived. We called again and they came right back over. The driver was so kind. There were five of us and we were just going to ride over and come back with the car. She was so kind and told us there was enough room for everyone and we did not need to bother trying to come back. She put all the bags in the car made sure all of us and our kids were buckled in safety. She was thoughtful of passenger safety and comfort. When we got to the area where the cars were we were assisted immediately. It was hot so we were offered water. Not just me inside getting paperwork but my entire family of 5. Continues to be a great experience. We were told at time of rental we were getting a Durango to accommodate our entire family, but a Traverse was driven over when we got outside. The person in the office had the driver bring over a Durango, he told us that the Traverse really had more room, but we were welcome to take either one. That was truly exceptional. He was not angry and was extremely polite even though he had been asked to go to the trouble of driving over a different vehicle. We went with the Traverse as it was roomier. In the end we had a 2014 vehicle that was nearly new and was comfortable for our entire family and left with an exception al customer service experience. The cost was very reasonable; especially for the size and quality of car we were given. I will use this company when I travel to Wisconsin again.

The service was prompt and professional however when I returned the car I was charged $30 extra…read morebecause of a "discrepancy in the amount of gas in the car". When I asked how much of a discrepancy she told me "a couple gallons" which shouldn't equate to $30. This was absurd. Will not be returning!

Honest people who stand by thier customers. Repairs explained and prices reasonable. Good folks.read more

I usually use Mayfair for work-related rentals. They're easy to book and they're flexible with…read moretimes. You can drop off your vehicle when they're not available on the weekends. I have found that it's easy to pick up vehicles and they're able to get you on the road without waiting in a long line like some rental places. They have a large selection of vans and their prices are averages. I wish they would have a better weekend on-call system in the event that an emergency occurs with one of their vehicles during their closed hours.

I must say very unprofessional. Was also very rude and unpleasant. While i tried to call my…read moreinsurance tht they may forward them a copy one women sitting on the desk with her legs and feet also on the desk. The lady who i guess greeted me in such a way saying "u" want to rent a car.....when? well im in the establishment doesn't tht mean now, although i didn't say tht. In addition i called before i got there w a quote of 36.99 but she immediately charged me 46.99 until i said something and acted dumbfounded as if they never gave tht price before. But another lady did allow her to honor it after made a little fuss. As if i was lying just a very rude and unpleasant establishment. I received a call this morning with an apology. I truly appreciated that, they explained to me that they were having a frustrating day the computers were taking forever to reset so due to that they will compensate me a little bit I understand we all have bad days but it's when we can recognize our fault and admit to it so I truly appreciate the phone call and the compensation. I will definitely try them out again.

If you're looking for reliable, knowledgeable, honest, good energy, Great quality Work, dependable,…read moreand just overall amazing service this is where I would recommend you or anyone looking for those qualities to go. I've been doing business with Max and his amazing team for over 20+ years and I have yet to come across any other company that does what they do. Anyone who knows me knows my 1st recommendation is always Northshore Collision. When you do business with them you are practically family and that is a rarity these days. Ask for Max and he'll get you right every time. If Max isn't available his staff is just as reliable and trustworthy and they'll see to whatever you need as they have done for me and my family/friends every time. If you do eventually try them out you'll know exactly what I mean. Keep up the great work!!

Max and Dave at North Shore Collision, help me through one of the worst experiences of my life…read more They made sense of a overwhelmingly confusing time after my dream car was smashed. They guided me through the many hoops set out by an insurance company that is declaring your car totaled. I never felt alone as Dave explained what to expect as each step in the process unfolded. He spent the time, even though insurance refused the repair work. These people go above and beyond in their customer service,I recommend them to anyone needing work, minor or major.