Many of us have difficulty trusting mechanics, for good reason...as far too many of them really…read more"take you for a ride" on the co$t. (See what I did there? ) However, I'm here to tell you, as a customer of Shaker Quality Auto for several years, these guys are legit and they're the real deal! They've been around for many years and are a trusted staple in the community and for good reason! They're down to earth, friendly, and honest. I trust them and their work. Added bonus is the beautiful, friendly dog always there to greet your arrival. Rob, Matthew, Cindy, Bill and the gang are a great crew and I highly recommend them to anyone!

Women!!! DON'T GO THERE by yourself or you will be taken advantage of money wise. Long story short…read moreI went there because my key was not turning in my ignition. They told me it would cost $868!! I went to the dealership on Monday and their price was $625 at Ken Ganley dealership!!! Wow!!!! And that's at a dealership!!! That's $243 What a difference. I got receipts!! I ended up calling Rob back with the news and he said it was a dealer part so he had to get it from the dealer. I said at that much more of a mark up? Then I asked him how could he sleep with himself at night knowing that he's taking advantage of people charging soooooo much more!! And I told him God Bless Him. DO NOT TAKE your vehicle to SHAKER QUALITY AUTO!!! You're better off going to the dealer.

The lines appear long but the move very quickly. They have two lines that go in at the same time…read more They not only have vacuums outside, but inside also. The cars gets very clean. I love how they are located right off the freeway.

Amazing job! My car looked like new! Service was exceptional. I referred my mom and she loved the…read morework they did as well on her car

I made an appointment for today and drove all the way out there, just to be told there's no…read moreappointment. They said their online scheduling isn't very reliable. Then either fix it or take it down! I tried to reschedule on-site, despite my annoyance, and asked for an estimate on the services I needed. They said they provide estimates only on the day of service, once the car is on-site. WHAT? I can tell you what my car is, and exactly what I need, but you can't provide an estimate in advance? Ridiculous. I wasted an hour of my time and a gallon of gas on this wild goose chase. Save yourself the time and frustration and go somewhere else.

Women!!! DON'T GO THERE by yourself or you will be taken advantage of money wise. Long story short…read moreI went there because my key was not turning in my ignition. They told me it would cost $868!! I went to the dealership on Monday and their price was $625 at Ken Ganley dealership!!! Wow!!!! And that's at a dealership!!! That's $243 What a difference. I got receipts!! I ended up calling Rob back with the news and he said it was a dealer part so he had to get it from the dealer. I said at that much more of a mark up? Then I asked him how could he sleep with himself at night knowing that he's taking advantage of people charging soooooo much more!! And I told him God Bless Him. DO NOT TAKE your vehicle to SHAKER QUALITY AUTO!!! You're better off going to the dealer.

"Unbelievably bad service", should be the description of what this shop does. I took my car in to…read morehave two audio amps installed, the guy working there charged more than another shop would have to do the same work but he could get me in sooner than other shops. I left him specific written instructions and details of my equipment that was to be installed, along with my verbal instructions of what I needed done. The installer wired the two amps up and left them unsecured to the car, so they were just sliding around in the car. He also left the wire that turns one of the amps on disconnected. He left a whole lot of copper wire stands all around the amps, as if he were trying to cause a short on purpose in my equipment. He broke a clip that secures the facing around my radio head unit in the dashboard. He left my microphone disconnected from the radio, resulting in people not being able to hear me while using my phone when connected to my radio. He also cut my seat belt harness cable on my driver's seat all the way through very neatly, leaving the heat Shrink plastic around it somewhat in tact to slightly hold it in place. That by itself is going to be at least $150-$250 to have replaced. My advice is to keep your car away from this shop if you value your car. There's a good chance that whatever work you want done will not be done properly, that you'll be overcharged for the work, other equipment in your car will be broken, and you'll be here writing about what horrendous things happened to your car. On a good note, the installer sounded professional and was polite, before he turned into Mayham. I DO NOT RECOMMEND THIS AUTO SHOP.. Oh, almost forgot, there's a dent now in the door area that's visible when the car door is opened, I believe the installer may have mental problems. There are better shops to have your work you need done properly done.

I had my window tinted there a they did a great job and this was about 5 years ago. Thank you…read moregentlemen for a great job

Not only did they fix my fender bender, they cleaned my car, which needed it! Joe also made a…read moresuggestion to save me money. They also didn't try to upsell me for more money.

Our son's car was hit by a deer, there was extensive damage to his vehicle. Rick told us to call…read morethe following week to check the progress, he informed us it would be ready the following week. When we picked it up the next week if was as if we purchased a new car!!!

They're on probation. First visit, I got the basic wash,…read more$12, and the car sparkled. They towel dry. Today, I had a coupon for the deluxe, $18. The car came out dirty. Had to wipe off the back window myself at home. They were busy, but that's the challenge, to give consistently good service. The didn't meet it.

I've only used this place once, a few years ago. After being made aware of a recent incident with…read morethe owner though, I'll stick to the BP car wash. Apparently, who I'm assuming is the owner, has a reputation for having full frontal freak outs on customers. Reading other reviews and the owners over the top responses confirms this behavior. No car wash ever, anywhere, can claim they've NEVER damaged a car. Most of them CAN claim they haven't cussed out their customers though.

Paul has now done 3 vehicles for my family and all turned out phenomenal! His communication is…read moregreat and he is very accommodating to schedule. Highly recommend! Crystal Haug

The car is like a mirror. I can't believe it's my car. They exceeded my expectations by a mile. I…read morecould not be happier. Thank you and is worth more then I paid.

In August 2022, I brought my vehicle in for body work. I had to wait 6 weeks before they gave me an…read moreappointment to bring the vehicle in for the body work/repair. They NEVER called to inform my on the progress of repairs, they NEVER returned any of my calls. After over an additional 11 weeks, finally one of the women that work there took my call, she said that nobody had actually worked on the vehicle, they simply took the front end apart to have a technician look at it but, that would not happen for another week, maybe longer, the owner was on vacation and work could not begin without him because he is the one that decides what needs to be done. Needless to say, I had the vehicle towed to a more reputable repair shop. Ever since Bill retired and left his business to his inept son, the shop is a joke. Even the woman that I spoke with stated that she doesn't understand how the York Auto Body stays in business. Run as far away from this horrible business. Customer service is something that they do not know or understand.

We took our car there to be repaired. They took it apart and did nothing with it for 3 weeks!!!…read more Finally, the insurance company inquired and said they needed the rental back. When we called they said they hadn't gotten to it yet, that they would put it back together and we could pick it up. NOT fixed!!! We wasted 3 weeks! Now we have to wait until September somewhere else and the insurance company will not give us another rental car. This business is incompetent and not reliable! This is no way to do business!