Moving is super stressful, especially when it's sudden and your vehicle isn't running. I'd taken my landlord to court and refused to stay there a minute longer, so I had to get my move done quickly. The biggest thing next to moving alone and without my vehicle, was my concern about getting it to my new home. After losing my mind trying to get help from friends with trucks, I decided to find a company that specializes in personal tows. Most companies won't answer, or they only accept cash and refuse to give you a quote over the phone, and worst of all, nickel and dime you to death. NOT these guys! They answered AS SOON AS I called. They totally listened as I explained my situation in the spirit of transparency. I'd totally disconnected my electrical system during repairs and my part would not be here for weeks, so I thought for sure they would say no or give me a high quote. Not only did they say they were available IMMEDIATELY, but when I told them I had no way over there, the gentleman I spoke with told me to simply be at the corner store and he took me along so we could get my truck. We were literally en route within 5 minutes of me calling! His friendliness put my mind at ease and his skills and handling of my vehicle made my jaw drop. He was able to power up my truck (I have a smart truck which is totally computerized) even though I had disconnected it's electrical system! He got it done in a "swoop", all while telling me humorous stories about his experience as a tow driver that I'd asked about. Aside from all this, they have top notch equipment and are obviously trained to operate it with precision. We were literally in and out with my truck safely aboard in less than 10 minutes! He even asked me how I wanted my truck positioned in my driveway once we arrived to my new place. In short, I was SUPER stressed about my truck being over there at my old place and getting it over here. A1 has put that stress to rest. They are 200% approachable, personable, professional and responsive, as well as affordable. They will be the FIRST I call going forward. Do yourself a favor...if you need help with your vehicle and are worried about reaching a reputable, experienced towing company that is responsive and prompt, call A1. They are the FIRST towing company I've ever done business with that treat you like a customer, not a quote. Kindness and empathy goes a long way with me. These guys put a huge amount of my stress to rest after an otherwise painful and sudden move. After today, they are the only towing company I'll call. I just wanted to share my experience because I don't wish the stress of worrying about your vehicle on anyone, so if this review helps one person in choosing who to call for safe transport of their vehicle, then that's good enough for me. read more

This is a first class towing company. Brian is a complete professional. I would highly recommend them to anyone needing their service.

My truck wouldn't start when I went to O'Rielly's. I have AAA which won't cost me anything but the wait is outrageous. Called A1, tow truck was there in a matter of minutes. Driver was very nice and the cost wasn't too bad. Will call again if I need a tow. Thanks, highly recommend. read more

We are so thankful for A1 Towing & Recovery. Very professional and kind. They were such a blessing to my family.

Best towing place in town , went above and beyond to help us . Charlie is so polite will always do business with them.

Brian came to my car within 30 minutes and was extremely helpful. Very quick service and very clean trucks. I would recommend to anybody within Douglas to use this company. read more

They were very professional and took very good care of my car. I had even locked my keys in it and they were able to unlock it under 5 minutes! read more