I purchased a home in KC and the A/C unit was brand new and just purchased. The work was done very…read morepoorly so I looked up the serial number on the A/C unit with the local wholesaler. They informed it was sold and installed by Affordable Comfort KC. ACKC installed the A/C unit and replaced the coil in the HVAC. Their work did not hold up as the ducting slowly sunk into the unit and separated from the rest of the house. It was not reinstalled properly at all. I called ACKC six different times this past summer telling them I would pay them to fix thier work. I never received a call back for scheduling the repair. During our last call I told them this is the last time I would be calling if I didn't get a response and leave a bad review with pictures of their work. I did not receive a call. This process was between two and three months long. They had time to call me back. Man of my word, here is the review. In conclusion: ACKC was unwilling to call me back and stand by their work or even come out and look at the poor install. I would be happy to replace this review if they would just come do the work. I'm even willing to pay them for their time and update my google review. Just make it right.

Ryan and Affordable Comfort KC are great! Call them first. He was responsive to phone calls and…read moretexts, showed up when he said he would and his work is top quality. He caught a few things the first guy missed (and these things were confirmed necessary by another technician). He makes sure you have what you need, but won't try to sell you on something unnecessary. The products he uses are great quality. He is an all around good guy who does great work! We won't use anyone else!

A huge thank you to Schuler Heating and Cooling! First, the people and customer experience were…read moreincredible. From top to bottom, we felt like we were in good hands the entire time. Second, with a failing heat pump just days before a cold snap, we had a consultation and a competitive quote in our hands within 2 hours of our call. The system was installed, work area cleaned (very clean!), and we were back to normal life within 24 hours. The materials, craftsmanship, and finished product were top-notch, exceeding expectation. Third, this is all happening during a pandemic, and everyone followed and/or exceeded all of the recommended protocol. I hope they don't get too busy for us, but they should be your go-to company!

We have used Schuler ever since we moved to the area 25 years ago. Most recently they responded to…read morea potentially life threatening situation when the furnace exhaust piping rotted out, discharging CO2 into the house. They responded within two hours and quickly rebuilt the exhaust. Quality of work was exceptional and the price was very reasonable. Great job!

I remember they were reasonably priced at the time they installed my new roof a few years ago, but…read moreyou get what you pay for in the long run. Horrible with communication and customer service. Unprofessional and unresponsive via phone and email. My roof is still under warranty and there were a few loose shingles I asked them to inspect. They disturbed my tenants when I specifically asked them to coordinate with my property manager first to schedule a time to go to the property. Nothing was fixed because they didn't notice anything awry, but the photos my property manager sent show otherwise.

I had an exceptional experience with Braden and his team. A friendly receptionist answered my early…read moremorning call. She set up a next day appointment on the job site. Braden showed up on time and was extremely friendly & knowledgeable. He really knows his stuff. He didn't propose the most expensive solutions to my roof & gutter issues. He laid out logical solutions that were cost effective & I really appreciated that. The work was finished quickly and for the agreed upon quote. Top notch execution. Fast, friendly, professional operation. I highly recommend Braden's services for all of your roofing / gutter needs...Residential or commercial.

I reached out to Rescue 1 Construction with an issue I was having with my back door. I was able to…read moreget an appointment scheduled very quickly. I did send them a video of the problem I was having with the door. On the day appointment, I did receive a call stating they were running behind but would be coming that day at a later time. I appreciated the constant communication on the day of the appointment. The owner, Mike, was the person who came out to my house. He was able to fix the issue on the first visit. He was friendly and explained what he was doing too. Definitely will be using them again in the future!

Beyond dissatisfied, Mike Kemp Rescue1 never had any sense of urgency and delayed as long as…read morepossible. He completed at most, half of the entire work. My duplex was heavily damaged from a tree during severe storm in July 2023. Ceiling collapsed in kitchen, lots of water damage and a big insurance claim. I met Mike from a personal friend/referral and Mike seemed very qualified with expertise to repair over $60,000 of storm damage to roof, structure and water damage. I met him at the property shortly after storm in July and paid deductible of 5k so he could start tree removal and mitigation. A few days later, insurance paid $48,000 for settlement and Mike strongly persuaded me to hand it all over to him/Rescue 1. Big big mistake. He hired my own electrician to re-attach torn off meters and other misc repairs to restore power once the trees were gone. Even though I had deposited the insurance money with Rescue1, he to this day never paid the electrician of $2300. Mike put fans in the damaged half of the property and disappeared to the Ozarks for a few weeks. I confronted him by showing a pic of the check for 48k, and he started screaming at me, using the F word, saying he had "million dollar deals going on" which made it clear he seemed complacent for collecting money but no urgency to move quickly to repair anything. Days turned into weeks, then months, and finally a new year. By Mid-September, Mike completed a lot of the demo and rebuilt of the damaged unit, along with "Some" of the roof. When he rebuilt the ceiling and interior of the damaged unit, he did not put insulation in the attic and cut many wires, making it hard to figure out what went where. He or the crew broke a granite countertop, which I had to eat $863. He completely stopped on the roof because, he said several times, he was concerned about the framing and wanted Farmers Insurance to pay about $20,000 more for framing correction. He did re-roof 1/3 of the duplex and left plastic over the other 2/3 of the property roof from September until I released him at the end of December. He did do other work outside of the insurance claim, so I give credit there. He replaced a bad bathroom floor on one side and gutted a leaking shower on the other side. He complained often about doing "so much more work" than what insurance covered. When the roof sat tarped from September forward, it leaked on the occupied side, and he went back a few times. Apparently, the fascia was bad, but that should have been addressed when the roof was covered to make sure it was water tight. The tenants freaked out several times because of water penetration, which never should have happened with correct fascia and tarping. I was very sick of waiting months and going into a new year, so I contacted another roofer to check out the roof and framing issue. Turns out it was not a big deal, and Home Depot lumber was used for reinforcement and moving forward. I hired the "new guy" and the house was done in 2 weeks! I had to use credit cards and spend thousands of dollars because Mike had all the money upfront. I released Mike and instructed him to provide invoices for all work done and to settle up financially, but he refused by not doing anything. Summary: Mike collected $53,000 upfront, did shoddy work omitting insulation over kitchen ceiling, cut wires, broke granite countertop, abandoned project mid- October after partial roofing, did not properly flash new roof, had to stop water penetration in occupied side because of fascia, did not pay electrician sub $2300, never had any sense of urgency to get job done, screamed using F word when confronted early on, never set any expectations or got much done, blamed insurance for a low payment but I verified Farmers DID NOT RECEIVE documents requested to support the 20k supplement, never invoiced and cannot account for how $53,000 has been utilized, I had to always text for status updates as he never communicated unless asked directly. I gave myself a present and fired him around January 1; the house was done in 2 weeks. I spent thousands of $$ because Mike had all the money. Attorney advised police report for fraud with Overland Park, done. Am also in touch with JOCO DA

Two days before Christmas and my furnace isn't working. Called Pocock at 8:15 am and very pleasant…read moreand polite person told me they would have someone here before noon. Friendly, polite and professional service techs arrived around 9:30 am. They were able to diagnose the problem and fix it in no at all. They were done by 10:30 and I have heat. I was expecting a huge bill but was pleasantly surprised at the very reasonable cost to fix this problem. I would definitely recommend Pocock Heating and Cooling.

We just had a complete HVAC system installed and they did a great job, they were professional and…read moreanswered every question we had. The new Rheem system is a huge improvement and we look forward to many years of comfort.

Excellent customer service and honest work!! Thank you…read moreLloyd, it's so nice to know there are honest companies here in KC!!!

Straight forward , great pricing , very informative with good communication…read more You know you are dealing with an experienced pro