Absolutely the worst. Months to do a bathroom and I ended up dropping them after almost 3 months to…read morerenovate a bathroom. Cracked tubs! Broken Vanity tops. Wrong sizes ordered! Workers not showing up. DONE!!!!

We worked with Gary to update a bathroom and found the process to be very easy. He came out to our…read morehome to measure, discuss our ideas, and offer suggestions and services. His pricing was fair and the tile, floor, and plumbing craftsmen were very knowledgeable and did an excellent job. We highly recommend Gary and Griffin Flooring.

I wanted to have my front and deck door bottoms seals looked at due to some light showing and…read moredecided to contact Gary. It was super convenient talking to him on the phone, explaining my situation, and scheduling him to visit. He came by, looked at my doors, and had the thresholds adjusted to close up the light gaps on my bottom seals. He was truly helpful, and very knowledgeable about things. I'd highly recommend him!

Gary is an excellent craftsman and does top notch work. He resurfaced my rotting deck and now it's…read morebetter than ever.

Had a new kitchen and hallway floor installed in June 2025. After living with it for almost 5…read moremonths we are Absolutely Satisfied! From the time I walked into the shop to talk about the flooring choices, to the two people who did the rip-out and later the install after the new cabinets were installed by another company, the work was high quality, everyone was friendly and helpful, and it was done on time. No complaints. Even better, the price was great. We recommend Parrans!

Jim Campbell Great…read morecustomer service, friendly, informative owner (knew his products) and staff. Great to work with. The installers were professional, friendly and respectful. The work quality was excedllent. The work started and finished on time and as scheduled. We are very pleased with our new floor. We will highly recommend this company.

My dog pooped all over my carpet. I contacted the streemers , they worked really hard on it, when…read moreit looked pretty clean, he said not good enough and cleaned it again and again . Looks like he has all kinds of machinery and liquids to clean the carpets properly. I'm really happy with the service the price and the results

Duriel provided excellent service and I highly recommend him. He promptly gave me a fair quote…read morethrough Yelp, arrived right on time, and dedicated significant effort to ensure the carpets were thoroughly cleaned.

Very disappointed by the recent customer service experience. Most often times I do business with…read morebusinesses or individuals based on their character, their personality, their CUSTOMER SERVICE! From some of the reviews, it appears to be a missed opportunity so where do I begin. I can recall as a junior enlisted service member my senior leadership stated, you are as successful as the subordinates you lead. Remember Top - Down. This reminded to that as I made it through the ranks to take care of my subordinates but it made me reflect on me leading the led. So it pains me to to write this review; that the worse customer service I experienced was from leadership team members of Choice Floors. Such a disregard to implement positive customer relations has significantly tarnished my perception of the company. It was the constant lack of empathy and management's unwillingness to listen that was most frustrating. Every time I tried to express my dissatisfaction, I was talked over and told how I was trying to change the company's policy which I found not only accusatory but offensive. Offensive, as this was an attack of my character and this supervisor has never met me or allowed me an opportunity to express my concerns in regards to what may well been a miscommunication in the payment terms. It felt like my concerns were not being heard or respected. Understanding this is a business, fostering good working relationships to render service for future prospects and productivity quintessential, however, when a member is not in agreeance with an upset customer, gets combative, spend time time spewing judgment while trying to prove them wrong instead of finding resolve and de-escalated the problem sets esprit de corps of the company back as the consumer has lost trust in the company's capability to be trustworthy. But why does it matter, as I was told this is just my opinion by said supervisor. While this may have started as a potentially good experience, the customer care of both the Retail Sales Manager and the Director Internal Operations left such a disdain image for this company that I could not let this lack of professionalism in customer care go unnoticed. It was very unsettling to be going back and forth over the phone with a business professional with such an elevated title. I really I hope this is not the future for this company's Top - Down leadership strategy. Very Disappointed Consumer

The staff is very friendly. Great customer service. They made sure we were happy with the final…read moreproduct. Went above & beyond for us.

G & W Flooring did an amazing job on my basement floors. The free estimate was within my budget…read moreand once the flooring came in they installed it in one day. i Would highly recommend them for your flooring needs!

we can't say enough great things about this company. From first call quote to installation was…read moregreat. very responsive. brought samples to us. when still indecisive brought two more upon my request. installation day the gentlemen were quick and efficient. Everyone was very kind and courteous. My floors look AMAZING!! They cleaned up great after.

Earl did my tile floors in District Hgts MD, amazing work. I would highly recommend them.read more

Loving my new carpet! We Are Floors was very easy to work with, offered competitive pricing and did…read morea great job. Earl's quote for a higher-grade carpet was less than a big box competitor's for a lesser grade and I was able to have installation started sooner. His team was conscientious, and my new carpeting looks great. I would highly recommend Earl and We Are Floors.

Alex and Miguel excellent job, the carpet looks beautiful they took care of the creaks in the floor…read moreboard as well. They both worked together very well they were on time and very precise!! They did amazing very friendly as well.

We kepr getting told no from HD...Ray @:Carpet Floors Market said yes & yes we can! He made us feel…read morelike royalty. The teams that came out were fast, professional and thorough. Jonys explained and answered all our questions. Prior to leaving we walked through each area to ensure our satisfaction with the wotk done. I would definitely recommend this company and obtain their services in the futire.