I called AAA for roadside assistance. The dispatcher was very helpful in determining what to do…read more The agent, Ronnie Hotep, who was sent was very friendly, courteous , and knowledgeable. He kept me informed of his arrival time and actually had me on my way in no time. Ronnie has outstanding customer service! Thank you for the excellent service

I've been a AAA of Texas member since 2014. I haven't getting a good/reliable service in recent…read moreyears and I decided to write a review about my experiences. I totally understand that I'm not the only customer and that they must be very busy with calls all over Texas. I get it. What I don't understand is that the drivers don't communicate like I left a message to the driver that I was waiting in the back of the house where my vehicle is located. If you live around here, they know to come to the back of the house, especially I left a message. I'm wondering if these drivers are from out of state and that's why they don't know that the garages are located in the back of the house in the ally way? Anyhow, they came ringing the door bell in the front when I was waiting in the back and so now, I'm back to square one! I've been waiting since 1130 this morning. This is UNACCEPTABLE!! I wish there was a better option out there, bc I'd dump this and get that better, more reliable option.

Louie has been my agent and neighbor for over 10 years. He's an outstanding agent and a terrific…read morefriend. Louie's customer service, professionalism and commitment to his customers is unmatched. I'm continually telling my friends about him and his team. He's the best... hands down!

Extremely professional, prompt and human :) Louie's high attention to detail and personal insight…read moreto our needs has been unmatched in my 20+ years as a State Farm customer. Unwavering follow-through (especially for always reminding me of 'reminders'); he does exactly what he says he's going to do. Louie, Katie, and the entire team are 100% reliable & soooo appreciated!!

Jeff at Neighbor's Choice Insurance has been my go-to for my auto and rental insurance needs. I…read morelive a few blocks from his office so decided to get a quote from him after passing by his place many times, and I'm so glad I did. He has saved me a lot of money and headaches. He's super responsive, honest, and will help get you the best rate possible. I've referred several friends to Jeff, many of which have signed up with him as he's been able to save them a lot of money on their policies as well. If you're looking for insurance, or just want a second quote to compare, don't hesitate to contact Neighbor's Choice Insurance.

Very helpful and knowledgeable. Jeff has been around for years. Able to access many companies to…read morecompare.

I have been a customer of Encore Insurance for 5 years and highly recommend them. Jason is a…read morewonderful agent to work with. He always finds me the lowest rates possible for my insurance needs. Recently my house was robbed followed by pipes bursting in the house. He was on top of everything and made sure the entire claim process was simple and stress-free. He also contacted me when there was a privacy issue and someone who shouldn't have been requesting information from my claim inquired about it. He immediately contacted me and let me know that no information was given out and that my information is secure with Encore and my home insurance company. I am happy to provide business to Encore for years to come.

Like a good neighborhood, State Farm is there! I really appreciate Teena's friendly personality!…read more I've never met her, yet her voice is very comforting. She is very courteous as well as efficient! She makes me feel right at home in my new State of Texas!

We have been with Kay Patel for many years for our cars at our home even our children use Kay Patel…read moreinsurance through State Farm. But lately I don't know if it's because everybody works from home or maybe nobody works there anymore I don't know but I cannot get service. When you have a question you'd like to have a call back I left messages last week and I never got a call back I never get a person that actually answers the phone. That's really sad to see a good business go down the drain like this one has

Best insurance agency, I've got so far. They're so nice and honest, really easy to get a hold of…read moreand they get back with you accordingly every single time! I'm about to renew with them for the 3rd time, and the discounts they promised are getting real! I keep recommending them every time.

Jair helped me with a new condo and auto policy and did great. Answered all my questions and helped…read moreme save $$$$$. Definitely recommend. Thanks Jair!

I would highly recommend this particular State Farm for home and/or auto insurance. The staff here…read moreare super awesome! Not only did they save me money on my home and auto insurance, they are friendly and very prompt in getting back to me whenever I have any questions. I am looking forward to a long-term relationship with them since I hate switching insurance companies.

Had lots of questions about a specific insurance policy need - Andrew Guernsey at Fellers Insurance…read morewas always prompt with a reply (email and phone). His replies always included information to go along with the answer - leaving me re-assured I was not only making the best insurance decision, but had the right person helping me. Andrew was recommended to me by a trusted business partner. The recommendation was spot on, with Andrew demonstrating the "best of class" service which resulted in this referral. Based on my experience, I recommend you contact Andrew Guernsey at Fellers Insurance Agency and let him earn your confidence and business.

I was new to DFW and I lucked out with this agent. They listened to my insurance needs for both…read morehome and auto and have always been helpful and informative and quick to answer questions. They were also helpful in the claims process as well. You might find a little cheaper insurance quote but you won't beat their service and attention to detail.