amped home services did a great job with my plumbing problem, Wes and Bryon were very professional…read moreand did an AWESOME JOB cleaned up after were done. If anybody asked me about plumbing service will recommend you guys.

Called at around 8AM for emergency service and was told between 10AM to 2PM. 2PM rolled around and…read morenever heard anything. We called several times since and was told tech will be here before 4PM. 4PM rolled in and still nothing and again no communication from them at all. We just cancelled as this is very unprofessional as we have wasted a whole day waiting around and trusting them when we could've call other companies that would honor their promise to their customers.

Scam, scam, scam, scam. Offered me a "free trial" yet started charging my debit card the next day…read more Cancelled within a few days when the technology wouldn't work. Took speaking to 5 "team members" and still don't have it fully resolved. That was 4 months ago.

the window sensors often break and sometimes my alarm goes off without even touching them when the…read morepanel says it was a window, the cameras are dogshit and break at least twice per month, and the doorbell broke to pieces because it was pressed too many times

SoSmart is one of the best security companies I have ever dealt with. Their customer service and…read morededication to making your home secure is amazing. I switched from ADT to SoSmart and have whole home protection and cameras. They have the coolest technology and a great mobile app to control my locks and doors and alarm system. I should also mention at a 1/4 of the cost ADT was charging me. Many of my friends have made the switch as well and have never been happier. We like that it notifies us when a tornado warning comes as well to the area. ADT failed me numerous times and I lost their trust; 2 times things were not hooked up right so you could just open a window and crawl through without setting the alarm off. Then they kept upgraded my cell backup and it was never provisioned. I know because we had an issue and ADT was not notified. I found out that it hadn't communicated in many months, but no one ever called to tell me it yet they continued charging me $159 a month. I highly recommend SoSmart they are great.

From the owner: Our Goal: To provide customers with smart home technology to make their homes secure, smarter and…read moremore efficient. SoSmart realizes that your home, family and belongings are priceless. We want to protect what is important to you by installing the most advanced equipment the industry has to offer. We realize that customers are the foundation of our business and our success. Therefore, our focus is on customer satisfaction. SoSmart's Management team has over 30 years of experience in the industry. Our team is dedicated to providing home security and home automation in order to protect and simplify your life. Live Smart. SoSmart.

Recently had what I thought were better cameras installed but after a few weeks I'm questioning…read morethat. 1 camera needs to be adjusted because the built in lights are too close to the wall and aren't lighting up the monitored area. 1 camera shows the yard/grass to be a different color than the other 4 cameras. 2 cameras aren't lighting up the monitored areas where they are positioned. There's a yard light on the corner but it's at least 40 feet from either of these cameras. The HD clarity is suspect on all 5 cameras. I can't really see details unless what I'm viewing is less than 15 feet from the cameras.

We have been a customer at Alert 360 for 14 years. They…read morehave been providing coverage at our house and my medical clinic. I found out a week ago from a customer service rep that they have not been able to pick up any monitoring at the clinic. Therefore, if anyone broke into my clinic they would not be able to pick up the break in....!!!! So what exactly have I been paying for and how long have they not been able to monitor my clinic??? I called their customer service today and spoke with Taylor. I told her that I needed to know what my current balance is. I also told her I wanted to cancel my service at the clinic. She informed me that they need a month notice to cancel my account which means I would have to pay for June. WHY SHOULD I HAVE TO PAY FOR JUNE WHEN THEY ARE NOT PICKING UP ANY MONITORING AT THE CLINIC AT ALL. Does this make any sense at all. I have owned my clinic since 1995. I work hard for my money. I have given them 14yrs...!!! This company is a shit hole of a company. We will be reporting them to the BBB also. I will be canceling the coverage at our house also.

Have had good experience mostly . One technician ignored my request to replace a faulty detector…read morethat kept loosing connection cause he said it was the battery again . It went out again within a month or 2 ...should be replacing it this week if not I'll update my review

Locally owned and operated for decades with staff and owners attention to customer satisfaction…read more Multiple options for security and service with fantastic knowledgeable employees. Security options have more features and choices for today's market with options competitive or better with the larger national chains. When I called to get basic information, I was met with professional, attentive responses and a great attitude for wanting to ensure satisfaction. I was able to get my questions answered in a timely manner along with leaving confident about the information I received. I would recommend using a locally owned company knowing that they're going to be able to monitor and service any issues quickly. The owner is knowledgeable and some one I would trust with the security of my family.

Why do you still have door to door sales!?!?! I use Vivint and if I wanted more equipment I would…read morecall you. If I wanted someone to come to my door I wouldn't have a NO Solicitor sign on my door. This kid comes by every day for several days and I don't get the door. He literally knocked 5 minutes today. Poor kid got my whole attitude, and I hate that I took it out on him for doing his job, but he needs to be trained about etiquette. I can't wait until our contract is up.

Scam, scam, scam. Started charging my debit card the day after offering a "free trial period"…read moredidn't cancel when I requested 4 mo ago and have been going into my account and taking a monthly fee for the last 4 months. Tried to cancel AGAIN and talked to 5 "team members" and still didn't get it resolved

Gary Radel of UR Wire Guy just finished installing centralized CAT6a ethernet from almost ten…read morelocations in my home into what is now my wiring closet. I was amazed at his professionalism, skill in a neat and clean installation and he even troubleshot and resolved a Spectrum cable TV problem for me. I chose UR Wiring Guy because he specializes in wiring installations that 'look like they were there since they built the house' - and he live up to his tagline. He also provides services for security cameras, home theater installations, voice communications, TV installations, etc. Gary is the type of service provider I value working with as he exceeded my expectations in all respects. Prompt, fairly priced and very professional. Highly recommended.

My house has a long lot and in the back a separate office that's probably 150ft from the house. The…read moreoffice was used by the former owner for his model trains that went all over the yard, but the office had zero connectivity besides electricity. After considering a wireless option and finding no clear line of site that wasn't blocked by a tree I knew I would have to run a wire. Ur Wire Guy came out and took a look, got me a quote in 24 hours, and in one day ran conduit to the house and plumbed two cat6a wires directly back to my Garage rack. After 15 years in the computer industry all I can say is what an amazing professional job by a great team! Thank you!

Only putting one star bc you have to put something. I agree that this company is a bunch of liars…read moreand cheats who will do anything for a sale. Here is a play by play of my experience: 1. An installer came to my residence to install the alarm system. We do not have WIFI at this residence, and as such the installer was not able to load the document he was asking me to sign. He stated that the document was a work order and that l should "just go ahead and sign it" so that he could complete his work. I was misinformed about what I was signing and felt pressured to sign the document that wasn't loading, as I thought I could trust what l was being told that what I was signing was a "work order." 2. My domestic partner was the one who scheduled this installation and he was not at the home the day the installer came to install the system, due to an unforeseen circumstance. My partner was not told there was a contract for these services. He was told there was a month to month service fee, and that l, his partner, could receive the installer at the home to set up the system. 3. We were told that there did not need to be WIFI at the residence for the alarm system to work properly. After over three weeks of issues with the alarm system not working properly, I contacted ADT directly and spoke with a tech representative named "Paola" who informed me that the reason the system was not working properly was because we needed to have WIFI at the residence. 4. I called the company on 5/23 to report these findings from ADT and to ask to speak to a top manager in order to report these various problematic business practices above and to come to some kind of amicable agreement. The representative informed me that they were the "top of the line" and that there was "nobody else to speak to about this issue. You signed a contract, you have to pay." They refused to acknowledge their company's poor business practices, which are actually ILLEGAL. After a great deal of pleading, this representative offered to have the sales manager of their Oklahoma division call me in 24-48 hours. It has now been over two weeks and nobody has called me. 5. This morning I called Safe Haven in an attempt to give them one last chance to follow through with getting me in touch with the promised Oklahoma Sales Manager. This time they stated that "Since you've been in contact with the Better Business Bureau, we can no longer speak with you directly and will not be having any Sales Manager call you." They once again told me l am subject to the early cancellation fee for a service I was told would work without WiFl, which was a misrepresentation of services. This product does not and will not work without WIFI. This continued back and forth is coming from a customer service representative in different state who has no idea of what has actually happened in this instance, and instead of listening to the consumer and escalating this (hopefully) unique matter to the appropriate party or parties, is reading from a script and offering no actual customer service. They refuse to get me in contact with anyone higher up in the company. They are expecting the consumer to simply pay a bill for a service that was misrepresented to them, and to abide a "contract" that was also misrepresented as a "work order" by an installation person. DO NOT DO BUSINESS WITH THIS COMPANY! Call ADT directly!

I worked with Chris Rogers on the package I purchased and he was so easy to work with. He was…read moreknowledgeable, kind, and willing to answer any questions I had. I'd 10 out of 10 recommend you work with Chris if you are looking for a security system.

I recently moved to the OKC area and since I live by myself I wanted a home security system. I…read morefound Safelink Security Systems by looking around online and they had the best home alarm security options in my opinion. I ended up getting a personalized home security package which caters exactly to my home. The package I got includes a home alarm system, outdoor security cameras, a wireless doorbell camera, and a security system app that is super easy to use and let's me control my alarm system whenever I need! I haven't had any problems with them so far and it has been 2 months!

Safelink uses Alarm.com system which is much better than ADT system and the customer service is…read morebetter than ADT. The cameras and door bell are horrible. They don't record 24/7 and the first time we had an incident the volume on the camera was not on to record it. Horrible cameras. Needs a lot of improving. The system is ok, but the cameras and door bell are horrible and do not recommend them at all.

I've had their service for 2 months. Although there have been a couple of problems, they were…read moreresolved pretty quickly. Paige, the rep, is very knowledgeable and helpful. Overall, I'm happy with ADT.

Our story is similar to the many other 1 star reviews-we wish that we could give zero stars…read more We've had the system for 9 months - 3 smoke alarm batteries have failed, not a big deal. The BIG deal is that when you change an ADT smoke alarm battery, THE FIRE ALARM BLARES THE ENTIRE TIME THAT YOU ARE CHANGING THE SMOKE ALARM BATTERY. OMG, it's AWFUL! The 1st time, ADT said to call them before we change a battery so they can put it in TEST mode. OK, fine. Well, the 2nd time we needed to change a battery, we called them to put the system in TEST mode. They did. We started to change the battery and THE FIRE ALARM WENT BLARED AGAIN DURING THE ENTIRE PROCEDURE! I called them while it was blaring and they said that the fire alarm blaring while changing batteries is "standard". Wow, really???? They said that TEST mode is solely so that ADT doesn't alert the local fire/emergency departments. THE ALARM WILL STILL BLARE. No way to turn it off. OMG, we have over 4 more years of this nightmare or we pay for the remaining four years ($2,995 for the equipment + $2549 for the contract) to completely get ADT out of our lives. WE ARE LIVING A NIGHTMARE BC OF THE STUPID SMOKE ALARM BATTERIES....