I have shipped, copied, and purchased at this office. Being unfamiliar with all the up to date…read morecopy machines, the staff is always more than willing to come to help, just ask. Always double check your wants re:shipping to be certain you and the staff are on the same page, and leave reassured. They would want you to leave happy. Thanks to them I have always been. Gerald

I am very disappointed in Fed Ex as a whole. Fed Ex made a very costly error and refuses to do…read moreanything about it. The customer service is the worst I've ever encountered. I had a package full of Christmas cards shipped to my son in Brazil. The guy at this location filled out the commercial invoice incorrectly to say I shipped 1 Christmas card at a total value of $5, when, in fact, I shipped 29 cards from family members in the same package. Customs received the package and opened it because it looked suspicious. There was obviously something more in the package that 1 Christmas card. They counted all the cards and assessed a value of $5 for each card. The invoice should have been filled out to say 29 cards at $0.17/card for a total package value of $5. So, instead I was charged duty and taxes on a recalculated value of $145 for cards!! What did I pay?? $171 for express shipping, which was ok, and then $171 in duty & taxes which was absolutely wrong and not ok!! The Fed Ex Office in Brazil that received the package even agreed with the recipient that this error was made in the US by the shipping office on West Lane Rd. Will anyone do anything about it?? Nope!! Not a damn thing. Never again will I ship with Fed Ex because they take no responsibility for their very clear mistakes. And do they care if their error costs the customer money, nope. The very rude CSR I talked to in the International Revenue Department said if I dispute the transaction with my credit card company that they won't care, they will just mail a bill to my house. Classy Fed Ex. I will tell this story to everyone I know so they don't have the misfortune of shipping with such a shitty company.

The Smith team is solid. They are creative and very helpful with projects. They provided me last…read moreminute completion of projects on more than one occasion.

From the owner: Offset Printing, Digital Printing, Wide Format, Vehicle Graphics, Fulfillment Services, Asset…read moreManagement. Banners, Brochures, Catalogs, Direct Mail Programs, Fleet Graphics, Invitations, Newsletters, POP displays, Signs, Stationary, Variable Data Printing, Vehicle Wraps, Vinyl Decals and many more services available.