Their service providers are quite knowledgable, courteous, on time, professional and caring. Their…read moredemeanor truly brings comfort and joy when they visit.

Home Healthcare They quality of care is excellent they make…read moresure that my every day needs have been taking care and beyond to insure my health and safety needs. The office staff is very helpful and professional in communicating with me and my care coordinator.

Very skilled caregivers. Kind, compassionate, and patient. Flexible related to needs of individual…read morebeing helped. Works hard to get backup help when unexpected situations arise around planned caregiver support.

very professional got things handled in a timely n professional manner would recommend anyone for…read morehome care services

This is not Sincere Care! Taylor is a consummate professional. He puts care into every individual…read moreclient and caregiver. He takes the time to speak with his employees and clients on a regular basis. Sincere Residential is unaffiliated with Sincere Care.

Sincere care now called Cambridge home Health care. This company is a joke. The owner Daniesha…read moreThomas acts like she cares about you but is only out for your money. I was a parent caregiver when she fired me because I wasn't able to return her call within 10 minutes due to having an appointment for the person receiving her services. Apparently she comes before the client. I communicated with her and let her know I was unable to talk at that time. Daniesha then proceeded to block my number and deactivate my login to clock in for work all without notifying me. The days before this she acted so concerned about my mom receiving adequate support to just giving her none. SHE IS A FRAUD. Be careful. She asked me to do fraudulent things against the laws in order to keep money in her pocket and as soon as I told her that I had to switch companies because I didn't want to go against the law I was fired. I am reporting these events immediately. I would highly recommend avoiding this company at all costs.

I just started with home services. My wound care clinic recommended this company call me to have…read morethem attend to my wounds during the week then I only have to my doctor once a week. My first visit was with Britney she was very nice, very sympathetic. She took all my initial info then listen to me regarding my leg wraps. She was very patient an understanding of how this needs to be done. She was excellent!!! I have another person coming next time based on how I was scheduled but I did have a conversation with my new person who will be coming out next. Our conversation went very well.

Experienced a number of troublesome issues with HSU. Ordering/obtaining needed medical supplies was…read moredifficult, cumbersome, unreliable. A nurse failed to show up or call on one day (replaced by a substitute after I called them). Home Health Aide quit the company; they were unable to replace her. They dropped my wife as a patient and said they'd referred us to another home health care company--we've not heard from the replacement. My opinion: This company is disorganized, inflexible, unreliable.

My family member has a provider here, who is great. I have some feedback for the office staff. We…read moredrove over an hour to get to this appointment in Carmel, IN. First, we found that the office had been relocated. My family had not received a call or email to notify that the practice had moved. Luckily, we had given ourselves plenty of time. When we arrived at the new location we were greeted with, "Your appointment has been canceled." The attitude with the office staff was, "And it's actually your fault that you didn't know we had moved or that your appointment had been canceled." I was struck that no one offered a simple apology. We are easy-going folks. We understand that mistakes happen in busy medical office. Please work on your approach to customer service.

Why is it so hard to talk to someone for a simple question? Automated service is of no use because…read morethey don't have the option to speak to someone for a simple question. When you try one of the options they give you and you get a hold of someone, they just pass you off to somebody else that can't answer your question. There's no use in calling a specific office because it's the same number for all the offices. ‍‍. The Dr's and nurses were great but the automated service and office staff are about as useless as crutches on a legless person.

This is a wonderful facility that takes care of long term health needs and also helps in the…read morerehabilitation and physical therapy for this in need, after an accident, extenuating surgery, or other reason for rehab. The staff, for the most part, seem to love not only working here but they also live what they do. This shows in how they care for their guests and the facility. The people I have visited have told of the good care and help they have received while being here. Thank you for taking care of our people.

My mom was well taken care of and the staff was very helpful and made her stay more comfortable.read more