We used Atkinson & Sons Ltd to replace our garage flat roof. They were recommend to us and we are…read moreso pleased that we choose them because the work they've comepleted is excellent and we couldn't recommend them more highly.

From the owner: We are a family run business based in the heart of Berkshire and have been serving the local…read morecommunity for over 20 years. Now, thousands of ladder climbs and hundreds of happy customers later, Atkinson & Sons is one of Berkshire's top-rated roofing and lead work companies, boasting an extensive knowledge of the local architecture and trade. Our customers say that the reason they always call us first when they have a problem with their roof is simple. Our great customer service and keen attention to detail are second to none. We pride ourselves on making a potentially painful experience 100% hassle free.

We had a lantern and a set of sliding doors installed at our property in Henley in April this year…read more The job itself was quite good, all completed in a week, with good communication. However, upon completion of the work we realised the installers had damaged our natural oak floor during installation. We raised this with WindowWorx who sent their General Manager to take a look. He verbally accepted liability and followed this up with an email, again, accepting liability. WindowWorx went ahead and got a quote for the repair work which was £2,500. Following this, the owner of the business asked to come and have a look himself, so we welcomed him in. He immediately started talking about getting the insurance companies involved to figure out whose liability it was, which was odd, as we'd already established this. Needless to say their insurance company sided with their client. They fabricated a story about us damaging the floor ourselves, with no evidence whatsoever. They carried out zero due diligence, they didn't even visit the property, they just palmed us off. We have evidence by way of photographs that the floor was undamaged before they carried out the work, and damaged once completed. We took legal action against WindowWorx (this is their trading name, the limited company is actually First Direct (Kingston) Ltd) at significant cost to us, but again, we were palmed off with the same letter we'd received weeks prior from the insurance company. It was simply too expensive to continue perusing the matter in the courts, so we just had to walk away with a massive loss and a damaged floor. These people are not kind, they're not honest - they are deceitful and they lie. I would avoid them at all cost.

I am delighted with the windows provided and fitted by WindowWorx. There was no hard sell - rather…read morea team of people who listened to what I wanted, and gave clear and sensible advice. The cost was extremely reasonable compared to others, and there were no hidden extras. The finished product is excellent and I have received positive comments from neighbours and visitors alike.