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    A R Shane Hardscapes

    5.0 (1 review)
    Open 7:00 am - 5:00 pm

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    Services - A R Shane Hardscapes

    Earthmoving or regrading

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    2 years ago

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    Touch of Green Landscaping

    Touch of Green Landscaping

    1.0
    (2 reviews)

    I had used them about a decade or so ago and they did a good job. Never got the discount the owner…read moreMatt promised me for doing the 3 separate jobs at once but the work was good. Early this summer they were tasked to fix a water problem on my patio. With the past year I showed Matt, the owner, the issues- where water was coming from, etc. The previous year we had seen an increase in rainfall and I needed it taken care of. I mentioned some items including drainage on the other side of my fence but he told to me that a large swale there would take care of the issue and to have a drain in the patio with drainage shooting out into the yard. This is what he installed but the large swale was a small one and was quickly gone with the next heavy rain. Needless to say our water problem wasn't resolved. My wife and I have been trying to resolve this with Matt since July. We have been sent multiple texts, he's coming out, he's not coming out. He needs his pitch guy there and then he's off and will come another time, he ll meet us on Monday then Wednesday and then nothing until the following week and on and on it goes. There is a long array of texts sent back and forth. Sometimes nothing for weeks at a time. It's been 5 1/2 months of going back and forth and now it appears that he has no intention of resolving the issue. He told my wife all the things I told him about i.e. the outside influences that caused the water to come into the patio BEFORE he took the job and said he'd resolve it. I'm not sure what happened to this company here but I DO NOT RECOMMEND using them anymore. The owner does not stand behind what he says and does and appears to just take jobs regardless of his expertise or his ability to do what the customer needs done. After all this time he continues to offer no solutions in his texts. I guess he figures if he continues to do this we'll eventually go away. Being a business owner myself I find this "customer service" inexcusable, especially from an owner. You need to find a solution quickly and resolve things somehow. Avoid this company at all costs.

    I'm giving this one star as there is no lower rating. The owner, Matt, does not stand behind his…read morework and does not return calls about problems that need to be addressed. I would not recommend this landscape company to anyone!

    A R Shane Hardscapes - landscaping - Updated August 2026

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