This contractor (Adam Ramos, owner) came out to my home over summer 2021 to give a quote for a new AC installation. He met with my contractor and they discussed the project and when I got onsite, I met him as well. All seemed good and I received a text within a reasonable amount of time that simply said the project would be X amount. No additional details provided.
We had several more contractors come out to give bids and they were significantly higher than Mr. Ramos. After all bids came in, Mr. Ramos was the best price but I wanted to compare what he included (unit size, number of supplies/returns, etc). But when I contacted Mr. Ramos to ask for a written bid, he decided instead to tell me that he wasn't going to waste any more of his time by writing up a bid. That he had so-and-so many years in the business (I believe 25 was what he said) and he didn't need my work. He told me several times to just go and take my job somewhere else. I told him there must be some misunderstanding and maybe I used the wrong words. I reiterated that I just needed something to compare what I was getting. I didn't need anything fancy just something in writing. He continued to tell me off (including stating that he didn't want to write out a bid just so I could take it to a competitor and get them to knock off $500).
I was floored at his response. I would never approve a project without having everything in writing. And I could not believe that a "professional" would respond in such a way. Extremely disappointed and, at this point, I WILLINGLY will be going with a higher-priced competitor. read more