I realize as I was trying to wash my dishes that my hot water was not working. My dad who is a…read moremaster plumber on the other side of Texas helped me to realize that my water heater was no longer working, and I needed to get it swapped out as it was still under warranty (thankfully). I reached out to several plumbing companies to try and get scheduled date of and Jay Young Plumbing offered the best pricing for a swap, and on top of that they were able to squeeze me in same day. If it wasn't for their help my kids and I would have been taking cold showers. I highly recommend them. Great pricing, excellent customer service, up front and honest, . Thank you Jay Young plumbing!

We called them Monday morning to clear a clogged drain. They were here by 11:15 and done by 12:15…read more Service was courteous and the job was well done. This is the third time we have used them.

Jay Young is amazing! They are honest and friendly, and don't try to upsell you on anything. They…read morearrive when they say they will and finish the job on time and perfectly every time. We've used them multiple times for plumbing and HVAC and every one of their guys is incredibly honest and kind. We won't use anyone else.

I needed a plumber to finish what another plumber couldn't fix. Jay Young Plumbing sent a young…read moreman out to fix the problem. Brandon did a great job, and his co-worker, Dalton, came over to help finish job! They were thorough in their work, and were very nice. Good job on sending us knowledgeable plumbers. We'll stick with this company!

absolutely horrible experience overall. owner is very rude…read moreand unprofessiona, I highly suggest you go a differrent direction. the workers who came out seemed incompetent with their ability to get the job done, after 3 hours of "working" my business was left with more issues than what we started when I called A.R..

This contractor (Adam Ramos, owner) came out to my home over summer 2021 to give a quote for a new…read moreAC installation. He met with my contractor and they discussed the project and when I got onsite, I met him as well. All seemed good and I received a text within a reasonable amount of time that simply said the project would be X amount. No additional details provided. We had several more contractors come out to give bids and they were significantly higher than Mr. Ramos. After all bids came in, Mr. Ramos was the best price but I wanted to compare what he included (unit size, number of supplies/returns, etc). But when I contacted Mr. Ramos to ask for a written bid, he decided instead to tell me that he wasn't going to waste any more of his time by writing up a bid. That he had so-and-so many years in the business (I believe 25 was what he said) and he didn't need my work. He told me several times to just go and take my job somewhere else. I told him there must be some misunderstanding and maybe I used the wrong words. I reiterated that I just needed something to compare what I was getting. I didn't need anything fancy just something in writing. He continued to tell me off (including stating that he didn't want to write out a bid just so I could take it to a competitor and get them to knock off $500). I was floored at his response. I would never approve a project without having everything in writing. And I could not believe that a "professional" would respond in such a way. Extremely disappointed and, at this point, I WILLINGLY will be going with a higher-priced competitor.

Jason and David were professional and did quality work to repair our toilet. Jason gave us an…read morehonest evaluation of what needed to be done. We would recommend JD's and also use them again.

This company is top notch. They take care of their customers and do their best to be as prompt as…read morepossible. I believe that have a good team and give value to the work they do for their customers. If you want the job done right call JDs

This review is specific to Fernando, the drain technician, and doesn't reflect my overall feelings…read moreabout Duncan. I called because the washing machine draining caused a backup in a tub and toilet. Fernando came out, ran a snake, told my wife the septic was backed up, called a friend, told my wife the septic was fine (just keep adding Rid-x), ran the snake from the roof vents, replaced the flange on the toilet and reset it, and left a $589 ticket that says, "Everything is Good". Not even two full days later, the same drains were backing up when the washing machine tried to drain. Fernando didn't even make it to the house before calling to say he told my wife it was a septic problem. Yeah buddy, but you also said it wasn't a septic problem and put in writing that, "Everything is Good", so how am I supposed to know what is really going on? Fernando then told my mother-in-law that he needed to talk to me, but didn't call me directly. He left a ticket with a charge of $180, but said he wasn't going to collect - The office confirmed this was a callback situation when I talked to them, so him writing a ticket was highly unprofessional. Everything about my interaction with Fernando was less than professional, which is really disappointing because I have great experiences when Duncan send out HVAC technicians.

Dennis and the guys are great! Gave me a good price for superior equipment and took care of…read moreswitching out the entire HVAC system in a prompt manner! Would recommend to all my family and friends without hesitation!!