Kas cut my sons hair yesterday and did a fantastic job. I was very appreciative of her attention to…read moredetail. I will probably go back for my own hair. Service was professional and good.

I had gone 4 years without cutting my hair and I got tired of hassling with all the split ends and…read morehow tangled and snarled it had gotten. I wanted a trim to get rid of the split ends and get some hair care advice as I know that Beach House salon carries a wide variety of hair care products that are cruelty free which is very important to me. I love how you can go to their website and get to know all the stylists. I made an appointment with Kimberly because I got to see Instagram pics of some of the work that she's done and I felt that she would be a good fit for my particular hair care needs. I was so glad I picked Kimberly! She immediately made me feel at ease as I explained that I only wanted the bare minimum cut to remove my split ends. I spent a long time growing my hair and I wanted to keep it as long as possible. She started off by giving me a thorough scalp massage. It felt so good and really relaxed me. During the styling we were chatting constantly. Kimberly is very friendly and we hit it off like a couple of gal pals. I was very happy with the end result. Kimberly recommended a hair mask that can also work as a conditioner to help me with keeping my hair moisturized I will definitely be coming back to Kimberly on a regular basis to keep my locks in great shape. Thank U Kimberly! Much love

Kevin Thompson goes above and beyond to create a beautiful space for a 5-star experience with…read moreimmaculate ambiance. You can get a variety of services from the expert staff and you will not be disappointed! Claire Thompson has a beautiful spa space as well where she will take excellent care of you and leave you feeling absolutely refreshed. Highly recommend her facials

I utilized Kevin's services for about 10 years, starting at Gene Juarez and then I followed him to…read morehis private business. He did an excellent job. Then, in a period of a few months, his price went from $50 to $80. I had always tipped him 20% so with tip and tax, it would have cost more than $100 for a single haircut, no other services. I already had an appointment which I intended to keep since I needed the cut but I asked him politely about the 60% raise in cost. He sent a rude text and in part said he had decided to quit being a bargain (Seriously!). He also informed me he had cancelled my scheduled appointment I had intended to keep. I was stunned not only at the price increase but the rude treatment when I had been such a loyal customer.

If I could give Alexis 10 stars, I would. I've had long hair…read moremy entire life. For the first time ever, I wanted a cut that actually suited my face, and I wanted to go short. Every other stylist I approached discouraged me. Alexis didn't. She gave me a beautiful short cut with bounce on top that frames my face perfectly. Every single person I ran into stopped to compliment me, and it was a real boost to my self-confidence. It's amazing how one simple cut can completely change your look. What I appreciate most is how she listens. Every time I've gone to her, she patiently hears out what I want and what I'd like tweaked, and she already knows exactly what will look good on me before I've finished explaining. I've been to a lot of salons over the last 20 years and was never truly happy, not a single stylist did my hair justice. Alexis is the first person who genuinely changed my definition of what a haircut can be. If you're on the fence about a change, go see Alexis at Riviera Hair Salon. You won't regret it.

I am extremely disappointed with my experience with Salon Riviera and how this situation was…read morehandled. About a month before the appointment, I received an email from Salon Riviera advertising an opening on July 3, 2026. Since I had the holiday off, I thought it was the perfect opportunity to book an appointment. The only thing I found unusual was that I had to pay $247 upfront before the appointment. On July 3, I drove to what I believed was the salon in West Linn, Oregon. When I arrived, the door was locked, and the business had a completely different name. Confused, I searched for Salon Riviera and discovered it was actually located in Gig Harbor, Washington--a city I haven't lived in since 2015. I immediately called the salon to explain what had happened. I told the manager that I live in Oregon, had received their promotional email, and honestly believed I was booking an appointment at the salon near my home. Instead of listening, the manager repeatedly interrupted me, spoke over me, and eventually hung up on me. I asked if I could speak with my stylist, Aislinn, since I had already paid $247 for an appointment I obviously could not attend. The manager refused, saying the stylist was unavailable. She told me she would speak with the owners about refunding me because no services had been provided. Instead, my appointment was canceled, and my credit card was immediately charged the full $247.00. I never stepped foot in the salon. I received no services, no products, and no consultation, yet I was still charged in full. Even if the salon has a cancellation policy, I believe there should have been some compassion and common sense in this situation. I wasn't trying to cancel because I changed my mind--I genuinely believed I had booked a local salon after receiving their promotional email. Excellent customer service means listening to your customers and trying to find a reasonable solution. Instead, I was treated with rudeness, dismissed, and charged the full amount for services that were never rendered. To the owner: My appointment was scheduled with Aislinn on July 3, 2026, at 12:30 p.m. I called your Gig Harbor salon immediately after realizing the mistake. The manager canceled my appointment because I clearly live in Oregon, yet my credit card was still charged $247.00. I have the promotional emails, appointment confirmation, and credit card records showing the charge from Salon Riviera, 5401 32nd Ave, Suite 101, Gig Harbor, WA. I work hard for my money. It takes me two days to earn $247, and losing that amount for services I never received is incredibly frustrating. I expected understanding and a fair resolution, but instead I experienced some of the poorest customer service I have encountered. I cannot recommend Salon Riviera based on my experience. ***************************************************** Erica, I strongly encourage you and your team to slow down, listen carefully, and fully understand the circumstances when customers call your salon or leave reviews. I do not understand why you believe I would have called your salon to cancel an appointment when I had every intention of showing up and, in fact, did show up for my appointment. Unfortunately, I arrived at the wrong salon due to the circumstances surrounding the booking. I have made every effort to resolve this matter directly, but I feel that the way this situation has been handled is unfair and unethical. I believe you owe me at least a partial refund of the amount I paid. I would prefer not to pursue this through small claims court, but I am prepared to do so if necessary. I hope we can resolve this reasonably and avoid taking further action. Terra

Every time I go to studio six I leave feeling sooooo amazing. I see Shawna for her collagen…read moretreatment therapy. I've been doing it monthlyish for the past three or four months and I can absolutely see and feel a difference in my skin. Not only does the process feel incredible, she's so gentle and makes me feel so relaxed...massaging not only my face but also my hands and arms but I've seriously had people (many) make comments about how much better my face is looking. And I looked good before!! The treatment makes me look younger, as verified by several people who have known me for years and years. And it's natural, no Botox or fillers to get rid of the wrinkles that start by the time you're a 40 year old woman... Shawna also hooks me up with a great line of skin care goodies to help make it easy to care for my skin at home. It's a team effort! Not only do I highly recommend Shawna and anyone who works for her I totally recommend studio six for anything beauty related. It's a beautiful place, clean and super well cared for. Everyone is kind and helpful and you're guaranteed to leave feel better than you came in....even if that was amazing!!

I loved this salon until last week. My hair dresser went to Tacoma and since I don't want to drive…read moreto Tacoma, I took her recommendation for another hair dresser and made the appointment. When the day came I went and they were locked up tight and it looked like some of the furniture was gone. I have learned since that they have sold out to Gene Juarez. Someone should have called me so I won't go to either salon again.

Absolutely Terrible service, I dont know who cut my hair but they did an absolutely awful job. My…read morebangs are crooked, I have a baldspot, and she didn't blend ANY of my hair. Is it seriously that difficult to do a low taper fade? Or do you guys just think it's okay to take advantage of teenagers when their parents aren't around. I have a 2b hairstyle and she seriously offered me texturing powder as if i needed it. Smh. I am heavily disappointed.

Usually I don't do reviews but Nicole is awesome and if I could I would give her a ten. I needed a…read morestylist closer to home. I did research and found Nicole. I was able to get appointment for hair cut on Dec 10th,2025. Nicole listened to what I wanted done and kept checking with me as she cut my hair. She also had to fix cut that other salon did wrong. Nicole did a fantastic haircut, she is an artist. Nicole is real, easy to talk to , and she cares. The salon is easy to get to, beautiful, clean, comfortable, with relaxed atmosphere, Good Vibe, and very welcoming. I love the lay down chair to wash hair (Great for an old gal like me that has neck not so flexible anymore). So impressed with Nicole and very grateful she took me on as a new client. I have made another appointment with her for color and bang trim for Dec 31st.

I've lived in Gig Harbor a couple of years and I had never been here until today. I made an…read moreappointment to get my eyebrows colored, and waxed. My stylist was Nhi, she was a doll! So experienced, and listened to everything I said, and gave explanations, and recommendations, and she picked the perfect color for me for my eyebrows. The salon is absolutely beautiful and so professionally laid out with such warm inviting vibes. I can't wait to go back for my hair consultation this week, and a facial massage in the future. I'm so excited that they opened a few months ago near me! I definitely recommend it if you were looking for something very professional and pampering! The prices are on par and very well worth it!

Added on a service fee! 10% Front desk did not know why…read more Rude manager comes out and says it is for training. Asked my stylist if they ever got internal training and said no. Hate being nickeled and dime to death!

I love this place!! She is my go to stylist! From the first time I went in, C took the time to…read morebreak down and tell me the science of my hair and took what I wanted and made it better! She has quite the talent with scissors and I always leave happy with the final product. I appreciate that she takes her time with my hair and always makes time for me. Thanks C!!

I have been coming to Christeen's shop for more than 5 years & she is a master colorist! I have…read moregray hair at the roots & she is the only stylist that has been able to color my hair so that I don't have a stripe down the top of my head when it grows out. She's amazing! She always knows what to do to spice up my short cut any time of year & she is all about taking good care of her clients. On top of it all, she's kind & honest which is so important to me! She will tell you exactly what your hair needs to be healthy & beautiful. You will not be disappointed. Christeen is the best! #AdorraSalon

Laurie's back!!!! I love that Salon 302 has such an upscale…read morefeeling and service and results, but has such reasonable rates and community feeling. Plus my favorite stylist of over 10 years, whom I met at Salon 302 in the old Regime. Now that the ownership and makeover is complete and settled, and Laurie came back, it's absolutely wonderful. Plus the rest of the stylist team is outstanding. Shannon is a wonderful colorist, Kelly gives the best and most relaxing wash and massage ever. Go in and give them a try.

This is the worse hair salon I have ever been to. I took my…read moretwo girls to get hair cut with Faith. After our arrival, Faith welcomed us with smily face and a few minutes later she accused my children having bugs in their hair - which they have never had. If this hair salon doesn't like cutting children's hair they should state it right away and not waist peoples time. I did cut my girls hair myself as they were very sad about this experience. I also don't want them to think that this is normal since I have never experienced this level of incompetency from a hair dresser. I would say if you want to go to the salon for no haircut this is the place to go. If you need your hair to be cut I would use a salon that actually physically cut the hair.