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A Plus Mold Remediation

5.0 (2 reviews)
Closed • 9:00 am - 6:00 pm

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Services - A Plus Mold Remediation

Air duct cleaning

Air duct sanitization

Environmental abatement

2 More Services

Deep cleaning

Move-in or move-out cleaning

A Plus Mold Remediation Home Cleaning Photos

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3 years ago

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Lowe's Cleaning - Damaged vent covers

Lowe's Cleaning

(5 reviews)

We contacted the Boca Raton, Florida location of Lowe's Cleaning Services, to have our air ducts…read morecleaned which was done on February 20, 2024. Upon arrival, the tech informed us that he would be joined by a colleague of his, who was "in training" and it was his first day, or thereabouts, on the job. As part of the process, they took off all the air vent covers and washed them outside. After completion of the job we noticed later that one of the vent covers was scuffed up, and upon further inspection, we noticed that all ten of them were scuffed up, and that the finish had come off. We contacted a manager of the company who advised us that there was nothing they could do and that the water must have caused it, "which rarely happens," and that we could paint them. We then told him that in our opinion the "tech in training" used a nozzle that had too much pressure on it and was placed too close to the covers which caused this. Furthermore, we told him that neither tech ever mentioned to us that this happened at all, yet surely the tech washing them must have seen that the finish came off upon washing them, yet instead of stopping after seeing what happened to ask us if they should continue, he continued with the process. According to another company we contacted to see what their opinion was on the finish that came off, we were told it should not have happened. We paid a total of $568.00 and requested a partial refund of $250.00 which would have only covered part of the cost of either painting or replacing the 10 vents. Please note that this company has a 100% customer satisfaction policy on their website, yet they refused to compensate us and/or make any attempt to make things right. They also ignored the complaint we filed with the Better Business Bureau and all communication from them. Also, as a side note, the tech arrived in a white van which had no logo on it, and neither tech was wearing a uniform, contrary to what is shown on their website. In conclusion, this company does not honor their 100% customer satisfaction policy, or try to make things right, which is totally unprofessional; and as such, I do not recommend them.

Stefan was great. A hard worker and got the job done. you are lucky to have him!…read more Professional and complete.

Eskimo 24 Hour Air Conditioning & Refrigeration

Eskimo 24 Hour Air Conditioning & Refrigeration

(6 reviews)

Great service from start to finish. Honest and reliable. Damian took the time to clearly explain…read morethe issue with the unit and the repair process. Very knowledgeable and friendly, which made the whole experience easy and stress-free. Highly recommend!

I've had a bunch of issues with my a/c unit spanning back for the last year. I wasn't thrilled with…read moremy other servicer (who happened to go out of business) so I gave Eskimo a call. Couldn't get a tech out in the evening even though advertised as 24 hour. Understandable though. The next day I have an "after hours" visit at 5:00 to have a tech come check out my HVAC unit. I'm told there is a freon leak in the coils and I need freon added. $400 later for two pounds of freon...that's fine. I expected to pay a decent amount for after hours. I ask for a quote for a new unit to get the ball rolling and rid myself of the headache that has been my old unit. The quote comes rolling in...about 2 grand more than any other estimate I've gotten from numerous other qualified and reputable companies. $5200 for a basic 14 SEER rated unit for a small town home. Unbelievable. I've had other quotes for $4200, 3750, and $3200. Amazing the differences across the board. When I emailed Damien to discuss the rationale for the high number I was given a dismissive response. No explanation or counter offer. Stupid me for trying to give them a second chance. Really disappointed in their lack of professionalism. I find it disappointing when rumors of shadiness hold true.

A Plus Mold Remediation - homecleaning - Updated May 2026

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