In an unfortunate situation, I was VERY fortunate to come across John and A Plus Mold Remediation. I do not like big service companies as you do not seem to get the quality and dedication as you do from a small business owner. John returned my call almost immediately, he came over that day and we moved forward. My insurance adjuster arrived later in the day and was concerned that I was thinking of hiring someone they didn't know (they NOW want to use and recommend John). John stood by me every step of the way, his initial price was beyond fair. We ordered the mold testing and within a day, Carlos and Freddy were here setting up, cleaning and removing drywall. The job site was always cleaned up at the end of the day. Carlos answered every question I had and he and Freddy could not have been nicer AND efficient. The mold had gone much further than we originally thought, yet they stayed true to the job, showed up, communicated and got it done. John and Carlos were both easy to get in touch with if I had concerns. The insurance company said the final bill was one of the FAIREST they had ever seen. They said John was so easy to work with and communicated with them regularly. They said in this market it is hard to find people as fair as John, so they will be recommending this company as well. SIDE NOTE: I had asked Carlos that if he had to remove the drywall where I had a large picture hanging could he please write down the measurements of the hook so I would be able to rehang it correctly....well, a day later, the wall was gone, and to my surprise, in my window was a piece of baseboard and the exact measurements....WHO remembers to do that??? It is that kind of attention to detail that makes this company so special....so if you have read this far, do yourself a favor and call them FIRST !!!!! (IF I could give 100 stars I would...) read more