Staff here is super friendly! They did a great job dry cleaning my daughters jacket and button…read moredown shirt. Prices were great. We will be back for sure!! (They also have a drive thru if you don't want to get out of your car)

Lance and Wyatt are great, so helpful!! i always receive my goods in amazing shape, always in order…read moreand on time!

I hesitated to leave a review, especially an average one, but here is a heads up so you can make an…read moreinformed decision. Positives: Their hours are good and the location is convenient. Overall, both of my shirts came out well and their services were incredibly affordable. No complaints there and I am very grateful. Concerns: My concern is that they used pen to write my last name on the inside of both of my shirts; on the brand's tag by the neck of the shirt. I am really disappointed by this, and I don't appreciate it. Maybe this was an accident and not apart of their regular procedures, or maybe this is a common practice for dry cleaning in the area, I suppose I am not sure. However, had I known they were going to use pen on my clothing I would have simply requested that they refrain from doing so. Overall: I am not sure if I will go back, but I wouldn't tell anyone not to go because they did a nice job, it's convenient, and their prices are fair. I would simply give someone a heads up that they might pick their items up with their name written in pen on the inside of the shirt.

They have an actual tailor there now who did an awesome job in replacing a coat zipper and also…read morehemming a muti-layered cocktail dress... both were done in 2 days! Darry is awesome and that area where all the different sewing machines are is neat and clean.. very organized! Exceptional work at very fair pricing!! Highly advise giving this business YOUR business now!!

Almost 3 years ago, I moved from Chicago to NWA and was on the hunt for a great dry cleaners. I…read morestruck gold stopping into Benchmark and will continue doing business with them because of their first-class customer service. This is a wonderful example -- This evening (Monday), I made it 5 minutes before the store closed. My fiancé needed 2 of his suits cleaned by tomorrow. Long and short, they had already picked up the garments for the day and it would be Wednesday before they'd be ready. However, Olivia went above and beyond and said she would personally drive them over to their plant and make sure the suits were cleaned and ready by tomorrow. Thank you Olivia for being a solution provider!! I can't express how appreciative I am for Kristi and her staff. Thank you ladies for all you do! Your hard work and amazing service doesn't go unnoticed!

I have used Long Branch Dry Cleaning for my personal items in the past without issue. However, my…read morerecent experience regarding a vintage leather fringe coat I intended to sell for my business was extremely disappointing. Given my experience over the past few years including significant delays in the return of my daughter's wedding dress after preservation, as well as the damage to this vintage coat I would advise others to use extreme caution when considering this company. When I brought in the coat, I clearly informed the attendant that it was vintage leather. I was confident in this, but the attendant argued that it was faux leather after briefly inspecting it. I explained that, given the age of the coat, I did not believe faux leather would have been used at that time. Despite this, she insisted it was not leather and assured me it could be processed through standard dry cleaning. Based on her confidence, I trusted her judgment, although I was asked to sign a waiver prior to service. A week later, I was contacted and informed that the coat had been damaged during the dry cleaning process. When I returned to discuss the situation, the attendant acknowledged that the coat was, in fact, leather and admitted that sending it to a leather specialist would have prevented the damage. Despite this, I was told they had attempted repairs through their seamstress and that I would be responsible for the cost. I requested to speak with the owner, Forrest Ward, and was told he would contact me. After waiting over a week and leaving follow-up messages, I did not receive a response. Instead, I was later contacted by a manager who informed me the coat could not be repaired. During that conversation, responsibility was shifted onto me, citing the condition of the coat rather than acknowledging the improper cleaning method. Overall, I found the handling of this situation to be unprofessional and lacking accountability. As a long-term customer, I expected better communication, ownership of the mistake, and a reasonable resolution. As of 03/07/26 I still have not had my coat returned to me. Based on this experience, I cannot recommend this dry cleaning company.

We have used them for many years. Great service and cleaning. They pickup and deliver also. Very…read morehappy!

Took my entire wardrobe of suits, shirts, pants and ties here. Pleased that it is a one day dry…read morecleaner. They have the entire facility all in one building which makes it nice for those quick turnaround cleans. The staff is friendly and helpful. Seeing how it is the only dry-cleaners in Carthage the prices are quite fair and are as follow: Three piece suit: $13.50 Two piece suit: $10 Tie: $3.50 Shirt: $2.50 Blazer: $5.50 Jeans/Pants: $4.35

Thank you for always doing a great job for everyone in town. We are lucky to have a good dry…read morecleaner and laundry service in town. The new owner changed the name from Jenny's -- now it's our town's place "Bolivar Dry Cleaners"!!!!! The best!