They are always very responsive. They have high quality customer service and while sometimes I've…read morehad to wait for an open schedule, they were able to get me in when someone else canceled. I will definitely be using them again.

What a great experience. Great customer service, I was able to get someone out right away. Great…read morecommunication fast and easy. The fix went smooth and was in and out. Highly recommend Service First Appliance repair!

Responsive, efficient, honest, fair price. Now on speed dial for any other appliance repairs.read more

Jason said he was the owner never order the part but took my 357. to order part and never dtd.read more

Kewitt was fast, fair and knowledgeable! We had to wait for a special order range part and Kewitt…read morekept us well informed. Repair was under 30 minutes. Total clean up! Will use again if needed.

Kevitt has taken care of our family's dishwasher, washing machine, dryer, and refrigerator repair…read moreneeds for many years - probably 15 years or more. He's honest, helpful, realistic, accurate, and prompt. I also trust Kevitt to let us know when the repair will be more costly than a replacement. I really prefer to buy and repair quality products rather than fill the empty my wallet and fill landfill with junk. Kevitt helps us make that a reality.

This was the only business willing to discuss potential full costs. I appreciate that. I understand…read morethat some would like to come and see before giving a quote, but then I am locked in and out the cost of a service call if I think the price too steep. I had researched costs and this estimate fell within range, so I felt comfortable booking the service.

The fellas came over and took care of a Home Depot nightmare. Of installing my new microwave…read more Taking over for the incompetent guys that showed up from Home Depot. The only thing I have to complain about as they could've cleaned up a little better other than that great job.

Charged me for a new thermostat and balancing rods. Problem not fixed. Would never follow-up, I…read morealways had to contact them to schedule for parts installation. Finally had to purchase a new machine. If it wasn't fixable, they should have told me and saved me over $500!

Artem came out and helped us right away with our washing machine! He knew what the issue was and…read moregave us a detailed estimate on what it would cost to fix! Highly recommend! Thank you!

Absolutely FANTASTIC! I can't say enough wonderful things about Ranals. I had remembered them…read morefrom a few years ago when Jesse tried to walk us through saving our old washer (we couldn't). This time, we had an issue with our washer (we broke the lid lock) and Lizzie was just wonderful, from the time I called for help, to ordering the part (she even ordered a control panel, just in case - wasn't going to charge unless it was necessary) to scheduling Jesse to come out today. Washer fixed and should anything else happen to any of our appliances, I'd definitely call Ranals again! FIVE STARS!

The fridge had started running again after we unplugged it then plugged it in again the day before…read morehe got here. He ran diagnostics & checked the mothetboard which had been replaced a yr before. cleaned the grates of dust & said if it started to give us more trouble to call him back. He did a good job of explaining known issues with this brand & model it being only 4 yrs old. Ugj! He was prompt, courteous & very knowledgable. I'd recommend him highly.

Answered phone, always a good sign. Told them my problem, they gave me a few answers. Made…read moreappointment, showed up on time, diagnosed potential problem, offered estimate. Simple things make me happy, people who work with integrity even better. Cameron and his brother are truly amazing in today's contractors environment. Highly recommended for all electrical work.

These guys fixed our garage fridge a couple years ago, and it was a great experience. I was glad I…read morehave someone to call about my washing machine that is making noises. But this experience has been the opposite. Not with the technician, but the office. I was trying to ask for a price breakdown of the repair job and no one can give me a straight answer. One quote from the tech, that he didn't write down, so I called the office to get it on paper so we could make a decision about whether to fix the machine or get a new one. Got two different emails with lists of parts and prices, but they don't give a total repair cost. And when I add them up, the totals are different. I called the office for clarification and verbally got another different total from a guy who didn't seem to even know what I was asking. This obviously is confusing to me that all the repair estimates are different so I try to call to get clarification. I've probably called 5-6 times over a period of two weeks can can't get a straight answer from the people how pick up the phone, nor can I get a call back from the manager to explain the quotes. I really hope you don't have the same experience as we had. Very disappointed. I just want my washer fixed. Hoping to update this review if they actually call me back and fix the machine.

Don't waste your money. Miss diagnosed the problem spent over $500 they came back twice and said…read moreit's fixed now ! Nope I called again and they wanted to send someone out again. Ah no. Please just give me my money back. Response: that's not how we do it we have a "process" I had to get upset and argue to get my money returned. Only because I persisted for over 20 minutes on the phone I got my refund. They had the nerve to say we will not refund the $130 for the diagnoses fee. Of course I had to say why am I paying for a diagnoses fee when you have not diagnosed it correctly twice. Finally after me getting angry they refunded that amount too. If any company can't fix something and the customer is not happy just refund the poor job that was completed. They claim they are the #1 repair company for Bosch! That might be true but on this one occasion they were far from #1 which is what matters to me. I definitely would not recommend Mr. Appliance. And lastly I called another person they diagnosed the probable and it was fixed. Perhaps Bosch should know about this repair person.

This is the 4th time we've used Mr. Appliance (Colorado Springs). Greg was our technician and he…read morewas extremely knowledgeable, on time, and professional. He solved our dishwasher problem immediately, noted we would need a new pump. The pump was ordered and Greg came back out and installed the pump quickly and efficiently. Nicole was also amazing in getting us scheduled quickly. This is a great company to work with and I recommend them highly.