Tl;dr: If you can afford it, this is absolutely the place for your loved one…read more
We had to place our mother in a memory care facility rather suddenly after an unexpected deterioration (after a longer slow deterioration of several years while she still lived independently), and we feel so lucky that Silverado Alexandria was able to find a space for her quickly. During a traumatic time, the Silverado team (especially Lindsay, but everyone we interacted with) was a rock for us, giving us guidance, comfort, and resources. They have every level of coordination available, and we leaned heavily on them for help in getting our mother in and settled. Dementia requires such a different outlook than most health care, and it was a relief to work with a team that 'gets it.'
The facility is clean and more like a nice hotel than a nursing home. They have a lovely little outdoor patio, and are planning to renovate to create more protected outdoor space for residents next year. Rooms and bathrooms are nice, no complaints there. You can bring in your own furniture or use theirs.
My mom, after going in peacefully (we told her she needed to be monitored for a medical issue for a few days) had a rough first week. She was very agitated the first day, and constantly called us for days. Through it all, the staff was so kind and respectful to her, and gave us advice on how to respond. The whole thing was of course very painful for us, but the frequent updates and communication and advice we received from Lindsay, Dana and the team went a long way towards helping us cope. My mom did start to settle after a couple weeks, and after a month was eating meals with others, participating in activities, and sleeping well.
Now that she has been there for two months, I can honestly say my mother is looking younger than she has in years. She was miserable at home, lonely and confused and bored. Now, she seems so much less stressed, even standing up straighter, and there are even fewer wrinkles on her face. Though when we visit she still wants to go back to her old life (me too, mom), she is now safe, healthy, and has so much more stimulation and engagement than she did isolated at home. She got physical therapy to strengthen her against falls, she socializes with residents and staff, and they even go on outings to local parks or historical sites! The staff take her (and others) on walks in the wooded cemetery next door whenever weather allows.
The way the staff interacts with residents is inspiring. Every staff member is trained to handle dementia, and they are all kind and friendly and respectful. I've learned a lot from them about how to react and what to say when visiting my mom. These people really care.
I'm trying to include as much info as I can think of, since when I was searching for facilities it really helped to read accounts from others who had gone through this. The place is spotless whenever I've been there. They're in frequent communication (we can text or email Lindsay anytime) and solve any issues promptly. The staff seem well-paid and glad to be there. They have a concierge doctor you can use before/during/after transition, if needed, but can move your loved one to the facility medical staff whenever you're ready. My mom says the food is good and they have great cookies. (One of the activities they do each week is baking/cooking!)
Thanks to Silverado, I'm confident that my mom is receiving the best care and quality of life she could possibly have, and I know they'll continue to be there supporting her (and us) every step of the rest of the way. It's expensive and self-pay, but if your loved one can afford it, it's the best place in the area by far.