Great place. Love working here. The therapy team really makes a difference they are caring and…read moreprofessional they are true miracle workers. Love helping patients get back to their life. Proud to say that I have worked in this building for 20 years and 15 years with Lincoln Square post acute.

My mom was at this facility for about 11 days after having a stroke. I say first couple of days…read morewhen mom Needed higher level of care staff was attentive as cna's followed rn's orders real well. When her care was less critical I would say it was bordering on neglect . A cna said she was in charge of 15 patents and almost half had to be spoon fed including my mother. Hence, myself and Family made sure to be there so she could eat. My observations were patients who didn't have family step in for them might of not ate well. I heard one rn supervisor talk extremely rough to like a dementia patient to be still and stop moving. It appeared as work burn out. There were many times mom was soiled and staff would not come to help. I had to change mom myself and do best I can to get her to the restroom, changed and brought back to bed. They had no sense of urgency in helping despite telling me to not take mom alone. I waited but when it started approaching two hours I had to do it . I also Had to help cna put mom To bed as she had no help as mom was too weak and a two person job. They got mom's diet order wrong as moved up to solids and kept on doing a blender diet for days. We had to Go out and buy food so she can eat as she hated blended diets and I don't blame her. I was told this happened cause dieticians use a different system and it don't data share with the facility but nobody could make a phone call. There was like a comittee but I don't think they were proactive (except supervisor of nursing) as made excuses For some of my concerns . I am not going to say this facility is the worse but definitely not the best. I was told this place was the best in town. I am Just going to say it's like any other nursing facility from what I hear. When I thought mom was well enough to go home I demanded she leave immediately as they wanted to keep mom longer. I overheard admin mentioning mom was a "good" patient as had dual insurance. I told them at my house mom is not neglected and will get better care as I had all her bags packed. I don't recommend this facility for your loved one and it's definitely not the best in town but can't say the worse cause I haven't seen many . It missed my high expectations and them trying to say get better care cause they are small is garbage.

My mom could no longer live alone at 90, it wasn't safe. I toured Rio Las Palmas and was excited…read moreabout everything they offered. My mom is in assisted living, studio. I tried the food, delicious; The entertainment they have on a regular basis is upbeat and residents enjoy. Most days when I come to visit my mom, there is activity in the lobby, with residents sitting around and enjoying. Communication is outstanding. I am kept up to date on everything about my mom, they are very attentive. Jennifer, Karen and Gloria are amazing. They have made suggestions on care for my mom and were spot on. I can't say enough positive about the entire staff at Rio Las Palmas.

This place is a FRAUD! They push Sky home health on you even when you want another home health…read moreagency. Jennifer and Karen need to be looked at. They are probably receiving gifts from Marcus since he is part owner of Sky Home Health. Look up sky home health on the Medicare website they only have 2 and a half stars. If Rio las Palmas is a 5 star facility then why are they pushing a 2 and a half start agency on the residents? this place, Jennifer and Karen need to be looked into!

The people that are at Windsor Hampton are people no other skilled nursing facility (SNF) will…read moretake. People who are too disruptive for the "nice" facilities. Those who have a reputation for making trouble. Or boarder line mentally crazy. Residents screaming and yelling, at all hours, is par for the course in the hall where my room is located. No telling what trouble I'll be in after this posts. Do you know SNF's don't have to give a reason to make a resident leave. 30 days and you're out, whether you have a place to go or not .

My mom went here after a stay in the hospital for wound care and physical therapy. She was here for…read morethree weeks. The food was awful. They constantly "ran out of groceries" . They also put a diaper on every single patient as soon as they arrived. Which they also took their time to change most of the time. Nurses never answered the call buttons. And if they did-- it took at least 20 minutes to an hour. My mom was a healthy human being when she arrived here...they sent her to St Joseph's (never informed the family btw. We found out from her clinic bc she missed an appointment) ... when she arrived there she was found to be extremely weak and have a pretty bad case of pneumonia as well as a blood infection. Long story short...my mom suffered for another month until she passed away this past week. So NO. SO NOT GO HERE. STAY AWAY.

This facility is very clean and the staff is so very nice and caring. My mom was here for 20…read moreDays after a three week stay in the hospital for a hip surgery. Each area had staff that was kind and knowledgeable. They are so supportive and I really appreciated each and every one of them. I wish we a higher than the highest rating because they deserve it.

highly recommend this place stuff is amazing and very professional and top quality they make me…read morefeel so welcome

My mother has recently been discharged from the hospital following a severe urinary tract infection…read more(UTI). A contributing factor appears to be the failure to change her promptly during shifts--sometimes not at all for an entire shift or even two. Since her return, I have been present and have observed the same issue recurring. If this were the cause of her hospitalization, one would expect the Certified Nursing Assistants (CNAs) to consistently maintain her hygiene to prevent a recurrence of the infection. Additionally, I find it inappropriate that CNA Paul informed my mother that his discomfort in changing her was due to her not wearing two diapers to make his job easier. This comment caused her significant distress, leading her to tears. Furthermore, today my mother was not changed throughout the entire day. When Paul began his shift, he was instructed to change her immediately. He responded that he would seek assistance to do so. After approximately thirty minutes, I checked to see if help had arrived. Upon asking him if he intended to change my mother, he inquired whether she wished to be changed now, despite having been instructed to do so promptly at the start of his shift. Such actions contribute to the neglect and continued risk of UTIs and infections among nursing home residents. It is only because of dedicated professionals such as nurses Lola and Edward, who genuinely care for their patients, that my mother has not been entirely neglected. Prior to this incident, I contacted Edward about a week earlier to report that my mother had again not been changed during Paul's shift, and her alert light had been on for over an hour. Edward promptly notified Lola, who took corrective action to ensure my mother was attended to. I urge the facility to implement strict protocols for regular patient care and staff accountability to prevent neglect and infections. I ask you to consider how you would feel if your mother were treated in this manner. It is imperative that measures are taken; without prompt action, I may be compelled to escalate this matter publicly. I believe that The Oak Grove Post Acute in Stockton, CA, could be a better environment--particularly if staffed by compassionate and dedicated individuals like Edward, Lola, EJ, Trishell, Araceli, Jezzryl, Ashley, and others who genuinely care for their patients. My mother and I can discern the difference between staff members who perform their duties merely for a paycheck and those who genuinely care about their patients and find fulfillment in their work. I am requesting that this situation be addressed and rectified to ensure that residents like my mother experience more moments of happiness, feel safe, and receive the appropriate level of care in a facility that should be their sanctuary, not a place of neglect. Lola and Edward are saints in my book and could do no wrong. I don't want to, but I will continue to write these reviews and raise concerns until they are taken seriously, and measures are taken to keep my mother and other patients safe, taken care of, and not neglected. I can't even imagine how the patients who cannot speak up for themselves have been treated and neglected. My heart goes out for those patients. The new company is named Oak Grove Post Acute, not Stockton Nursing Center anymore.

Stockton Nursing Center has people who really care working there. Everyone we met was welcoming and…read morekind. The SNF nurses and administrative staff were exceptional in their calls and overall communication with me (a daughter of a former resident there). Staffing levels and food quality were at par with other nursing homes. There are large spacious rooms such as the rehab gym and dining room plus a courtyard with live greenery and even a few cats. Dr. Smith, the SNF MD, is exceptional - a great listener, very practical, with strong and solid medical advice and care. He shared excellent - research-based rationales for his recommendations. The reason for the 4 stars is that the facility is in need of a refresh such as bright & clean interior painting, new curtains, and updated closets & cabinets - as they've seen better days... Nevertheless, Stockton Nursing Center has wonderful nurses and nursing assistants and is a good facility.

Kudos to all the folks at Blossom Ridge! The home care I'm getting after knee replacement surgery…read moreis excellent and the staff is pleasant. Andrew, Cody, Emily and Mary all work hard to make my recovery as straightforward and simple as possible. Thank you for al your hard work!

5 Stars for Cody (OT). i didn't think I needed OT but Cody…read moreshowed up always upbeat, caring & wanting to find ways to help. He quickly understood how easily my body reacts & was careful not to stir things up, while at the same time presenting ways to strengthen it. He has shown me, often in little ways, things to do to ease pain, that no one had told me about before...that have helped! He also suggested a home-help product I didn't think I needed (but turns out I do), that will help me shower more safely. I have been so impressed w/ everyone from Blossom Ridge. Today I wanted to focus on Cody as he's completed his part in my care. Thanks Cody!

I highly recommend this board and care home. My father's experience was wonderful and he was very…read morewell taken care of. The caregivers took time to learn my dad's preferences to make sure he felt comfortable in the Home. The home is very clean, peaceful and provided a healing environment. There was very clear communication between the caregivers myself and also administration. All the staff were very easy to work with, and we felt comfortable visiting my dad there. I would highly suggest having your loved one come here over and assisted living. Individualized care was given to my dad with kindness and compassion.

If I can give a higher rate, I would! My family was referred to Serenity Care Home from a co worker…read moreof mines. After interviewing 3 firms for my aunt, Serenity Care Home was definitely top pick! Latifa (caregiver) was Godsend, she stepped right in when we needed transportation after my aunts surgery. Latifa was punctual, attentive bedside manners really made my aunt feel comfortable through this entire process. Thank you so much Latifa and Serenity Care Home for taking care of my Aunt like she was one of your own :)

If we could put zero stars we would. They are very rude here' very unprofessional. They hung up on…read moreus' told us they have other patients that are priority right now besides our family member. & i would never send her back here! This is suppose to be a medical facility that cares about their patients well being and this place is far from that!!!!

If you want your loved one to have the proper care, this isn't the right place. Every time I visit…read morethis place I seen the same supposedly "caregivers", just sitting in the front chillin. Who's taking care of the residents?

When you call this place, it's as if you're bothering the operator by calling!…read more Put your loved ones somewhere where you can feel confident they'll get the care they need!

Layla helped us a great deal…read more She met with us at a convenient location and we discussed our needs for our father. What's she understood our situation she was able to make a recommendation and put us in touch with a representative of the facility. The facility is much less expensive than others that we've looked at and yet it looks like the inside of a very nice and well kept hotel. We have signed with them and will be moving our father in next weekend. Thank you, Layla!

You will never find someone who is more committed and compassionate than Layla, she truly Loves her…read morejob and her senior community. She is truly selfless and will go above and beyond to make the process go smoothly, keeping the whole family in mind. She is truly an angel for the senior community! I would 100% recommend Delta Senior Referral services.