Great place. Love working here. The therapy team really makes a difference they are caring and…read moreprofessional they are true miracle workers. Love helping patients get back to their life. Proud to say that I have worked in this building for 20 years and 15 years with Lincoln Square post acute.

My mom was at this facility for about 11 days after having a stroke. I say first couple of days…read morewhen mom Needed higher level of care staff was attentive as cna's followed rn's orders real well. When her care was less critical I would say it was bordering on neglect . A cna said she was in charge of 15 patents and almost half had to be spoon fed including my mother. Hence, myself and Family made sure to be there so she could eat. My observations were patients who didn't have family step in for them might of not ate well. I heard one rn supervisor talk extremely rough to like a dementia patient to be still and stop moving. It appeared as work burn out. There were many times mom was soiled and staff would not come to help. I had to change mom myself and do best I can to get her to the restroom, changed and brought back to bed. They had no sense of urgency in helping despite telling me to not take mom alone. I waited but when it started approaching two hours I had to do it . I also Had to help cna put mom To bed as she had no help as mom was too weak and a two person job. They got mom's diet order wrong as moved up to solids and kept on doing a blender diet for days. We had to Go out and buy food so she can eat as she hated blended diets and I don't blame her. I was told this happened cause dieticians use a different system and it don't data share with the facility but nobody could make a phone call. There was like a comittee but I don't think they were proactive (except supervisor of nursing) as made excuses For some of my concerns . I am not going to say this facility is the worse but definitely not the best. I was told this place was the best in town. I am Just going to say it's like any other nursing facility from what I hear. When I thought mom was well enough to go home I demanded she leave immediately as they wanted to keep mom longer. I overheard admin mentioning mom was a "good" patient as had dual insurance. I told them at my house mom is not neglected and will get better care as I had all her bags packed. I don't recommend this facility for your loved one and it's definitely not the best in town but can't say the worse cause I haven't seen many . It missed my high expectations and them trying to say get better care cause they are small is garbage.

Staff is very caring and food is exceptional. They always…read morehave plenty of daily activities for the residents.

My mom could no longer live alone at 90, it wasn't safe. I toured Rio Las Palmas and was excited…read moreabout everything they offered. My mom is in assisted living, studio. I tried the food, delicious; The entertainment they have on a regular basis is upbeat and residents enjoy. Most days when I come to visit my mom, there is activity in the lobby, with residents sitting around and enjoying. Communication is outstanding. I am kept up to date on everything about my mom, they are very attentive. Jennifer, Karen and Gloria are amazing. They have made suggestions on care for my mom and were spot on. I can't say enough positive about the entire staff at Rio Las Palmas.

Due to a debilitating auto accident and various medical conditions, my daughter has had to spend…read moretime at 3 different skilled nursing facilities during the last 15 months. Of the three SNF's, Hampton is by far the best facility. The social workers, Deanna and Monique, demonstrated time after time exceptional service to help meet my daughter's needs, especially in trying to get my daughter transferred to an acute rehabilitation facility and appointment transportation. I would also like to commend Tracy, the physical therapist, for the time and energy she spent working with my daughter. I appreciate all the staff who treated and supported my daughter during her stay at Hampton.

Awesome care and the facility is clean inside and outside. Very caring and friendly staff as well.read more

Exceptional care long and short term caring nurses indie took great care of my pressure wound each…read moreday it was terrible but she tended to it daily herself and it's healed thank goodness I appreciate her and my cnas they truly care about your I was here almost a year I go home tomorrow finally I'll actually miss them

The nurses and CNA's are outstanding. They worked tirelessly to ensure residents are comfortable…read moreand well cared for. Their dedication, compassion, and strong work ethic and willingness to help was greatly appreciated. The PT, OT and Speech therapists were very knowledgeable and friendly as well. The administrators were attentive and responsive, listening to my concerns and answering my questions when needed.

My mother has recently been discharged from the hospital following a severe urinary tract infection…read more(UTI). A contributing factor appears to be the failure to change her promptly during shifts--sometimes not at all for an entire shift or even two. Since her return, I have been present and have observed the same issue recurring. If this were the cause of her hospitalization, one would expect the Certified Nursing Assistants (CNAs) to consistently maintain her hygiene to prevent a recurrence of the infection. Additionally, I find it inappropriate that CNA Paul informed my mother that his discomfort in changing her was due to her not wearing two diapers to make his job easier. This comment caused her significant distress, leading her to tears. Furthermore, today my mother was not changed throughout the entire day. When Paul began his shift, he was instructed to change her immediately. He responded that he would seek assistance to do so. After approximately thirty minutes, I checked to see if help had arrived. Upon asking him if he intended to change my mother, he inquired whether she wished to be changed now, despite having been instructed to do so promptly at the start of his shift. Such actions contribute to the neglect and continued risk of UTIs and infections among nursing home residents. It is only because of dedicated professionals such as nurses Lola and Edward, who genuinely care for their patients, that my mother has not been entirely neglected. Prior to this incident, I contacted Edward about a week earlier to report that my mother had again not been changed during Paul's shift, and her alert light had been on for over an hour. Edward promptly notified Lola, who took corrective action to ensure my mother was attended to. I urge the facility to implement strict protocols for regular patient care and staff accountability to prevent neglect and infections. I ask you to consider how you would feel if your mother were treated in this manner. It is imperative that measures are taken; without prompt action, I may be compelled to escalate this matter publicly. I believe that The Oak Grove Post Acute in Stockton, CA, could be a better environment--particularly if staffed by compassionate and dedicated individuals like Edward, Lola, EJ, Trishell, Araceli, Jezzryl, Ashley, and others who genuinely care for their patients. My mother and I can discern the difference between staff members who perform their duties merely for a paycheck and those who genuinely care about their patients and find fulfillment in their work. I am requesting that this situation be addressed and rectified to ensure that residents like my mother experience more moments of happiness, feel safe, and receive the appropriate level of care in a facility that should be their sanctuary, not a place of neglect. Lola and Edward are saints in my book and could do no wrong. I don't want to, but I will continue to write these reviews and raise concerns until they are taken seriously, and measures are taken to keep my mother and other patients safe, taken care of, and not neglected. I can't even imagine how the patients who cannot speak up for themselves have been treated and neglected. My heart goes out for those patients. The new company is named Oak Grove Post Acute, not Stockton Nursing Center anymore.

Stockton Nursing Center has people who really care working there. Everyone we met was welcoming and…read morekind. The SNF nurses and administrative staff were exceptional in their calls and overall communication with me (a daughter of a former resident there). Staffing levels and food quality were at par with other nursing homes. There are large spacious rooms such as the rehab gym and dining room plus a courtyard with live greenery and even a few cats. Dr. Smith, the SNF MD, is exceptional - a great listener, very practical, with strong and solid medical advice and care. He shared excellent - research-based rationales for his recommendations. The reason for the 4 stars is that the facility is in need of a refresh such as bright & clean interior painting, new curtains, and updated closets & cabinets - as they've seen better days... Nevertheless, Stockton Nursing Center has wonderful nurses and nursing assistants and is a good facility.

5 Stars for Cody (OT). i didn't think I needed OT but Cody…read moreshowed up always upbeat, caring & wanting to find ways to help. He quickly understood how easily my body reacts & was careful not to stir things up, while at the same time presenting ways to strengthen it. He has shown me, often in little ways, things to do to ease pain, that no one had told me about before...that have helped! He also suggested a home-help product I didn't think I needed (but turns out I do), that will help me shower more safely. I have been so impressed w/ everyone from Blossom Ridge. Today I wanted to focus on Cody as he's completed his part in my care. Thanks Cody!

Kudos to all the folks at Blossom Ridge! The home care I'm getting after knee replacement surgery…read moreis excellent and the staff is pleasant. Andrew, Cody, Emily and Mary all work hard to make my recovery as straightforward and simple as possible. Thank you for al your hard work!

I have to say that my mom was in another facility that not caring for her watching her or anything…read morewhen I brought her over to serenity they welcomed her with open arms, even though it was gonna be a little challenging with her medicines. They absolutely did everything they could to make her feel at home and always made my family. Feel welcome to come visit. I highly recommend this house which becomes their home and has many loving, caring caregivers . I wish I found this place because my mom would have loved longer... I highly recommend it

We have been at Serinity since the beginning of April! My father needed total care and…read moresupervisoon, he is non ambulatory. Latifa, Fawzia and Yasmine are all wonderful! I needed someone to spoil my dad like I spoil him! They love and care for him as if he was their own father! The facility is always spotless and they are all great cooks! This is a home environment that is so welcoming and comforting! There is only 6 residents and they take amazing care of each and everyone of them! Adham was amazing on the admin and admitting side of things. He coordinated with our insurance and saved us so many headaches! If I could give more than 5 stars, I definitely would!

If we could put zero stars we would. They are very rude here' very unprofessional. They hung up on…read moreus' told us they have other patients that are priority right now besides our family member. & i would never send her back here! This is suppose to be a medical facility that cares about their patients well being and this place is far from that!!!!

If you want your loved one to have the proper care, this isn't the right place. Every time I visit…read morethis place I seen the same supposedly "caregivers", just sitting in the front chillin. Who's taking care of the residents?

When you call this place, it's as if you're bothering the operator by calling!…read more Put your loved ones somewhere where you can feel confident they'll get the care they need!

Layla helped us a great deal…read more She met with us at a convenient location and we discussed our needs for our father. What's she understood our situation she was able to make a recommendation and put us in touch with a representative of the facility. The facility is much less expensive than others that we've looked at and yet it looks like the inside of a very nice and well kept hotel. We have signed with them and will be moving our father in next weekend. Thank you, Layla!

You will never find someone who is more committed and compassionate than Layla, she truly Loves her…read morejob and her senior community. She is truly selfless and will go above and beyond to make the process go smoothly, keeping the whole family in mind. She is truly an angel for the senior community! I would 100% recommend Delta Senior Referral services.