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A Place for Mom

1.0 (3 reviews)
Closed • 8:00 am - 8:30 pm

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1 month ago

This place is horrible. They farm out your name to dozens of home care companies and then you get bombarded with calls.

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11 months ago

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5 years ago

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Avery Heights

Avery Heights

3.2(5 reviews)
4.9 km•Southwest

My mother has been there for a few years and has had a lot of problems with this facility. The…read moreheating breaks down a lot and it's especially bad when it is in winter. The building is old. Sometimes the air conditioning doesn't work well. The food used to be good but now it seems like a lot of it comes out of a can. With this corona pandemic everyone is confined to their rooms. It's been since March since anyone has been allowed to come out. This is house arrest and these people have not had anything to do or anyone to talk to. Their rooms are not that big either. The facility has 2 entrances and only one is open most of the time. It is on New Britain Ave and it has 4 lanes of traffic. It is almost impossible for anyone trying to take a left. I am waiting for the day when someone gets killed trying to do this, especially the seniors who still drive. It was an idiotic decision to close the entrance on Newington Ave where there are fewer cars going up and down the road. Some of the security guards have a reputation of being very rude. Parking at the facility is a total nightmare because there is very little of it. If you do find a spot you have to walk very far to get into the building. Don't think that the administrator there will care a lot about your opinion or your problems with this facility or with the staff. The rent there is very expensive and I would suggest to look elsewhere. There are a lot of empty rooms there and now you know why.

Worst rehab facility EVER. Staff is incompetent, unhelpful, and does not provide good care to their…read morepatients. The rooms do not have working air conditioners but rather small fans, and its the middle of the summer- UNACCEPTABLE. Inside the facility and rooms it was hot, humid, and smelled like mildew!! My grandfather was there for just 1 week and caught pneumonia and had to get rushed to the hospital. He should've been admitted to the hospital at least a day sooner. No common sense, everyone is confused and directs you to the head nurse. DO NOT bring your loved ones there.

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Home Instead - Home Instead Care Giver and their client in the bathoom, putting on a band aid

Home Instead

5.0(1 review)
6.1 km

I contacted this company during February 2015 when I suddenly needed to find transportation for my…read moreindependent-living but temporarily wheelchair bound elderly mother to her doctor's office for an appointment. I live thousands of miles away and needed the help for my mother that very week. The wonderful people at this company responded immediately, dispatching their professionals to meet my mother and conducting a thorough site survey to ensure they could deliver on the services I requested. My mother found them charming, too. When the appointment day came they arrived early and got my mother successfully to and from the doctor's office without any problem whatsoever. They really saved me and my mother got the help she needed and was back on her feet again soon. I would definitely use them again for transportation or any of the other services they offer. Thank goodness companies like this exist today for those of us who are remote from aging parents.

From the owner: Home Instead provides senior in-home care in West Hartford, CT and surrounding communities…read more Services include dementia care, Alzheimer's care, memory care, 24-hour care, live-in care, respite care, personal care, companionship, veteran care, short-term recovery, medication reminders, senior transportation, and assistance with daily activities and appointments. Our caregivers provide compassionate, personalized support to help seniors remain safe and independent at home. We serve Hartford, West Hartford, East Hartford, Bloomfield, Avon, Farmington, Simsbury, Canton, Granby, Suffield, Windsor, South Windsor, Glastonbury, Manchester and surrounding areas. Call (860) 236-5995 for a free care assessment.

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AMP HomeCare Solutions - In office staff training!

AMP HomeCare Solutions

3.0(4 reviews)
21.5 km
Offers customized solutions
Established in 2016

I really enjoy working with Mary at AMP homecare agency. The management is supportive,…read morecommunication is great, and they truly care about both caregivers and clients. I'm grateful to be part of a team that values compassionate and quality care. Highly recommend!

This company is HORRIBLE, STAY CLEAR! Immediately I was hired for…read more a case that was in need of a PCA right away. I wasn't given any other information about this client except she was an easy, capable person just needed assistance with light duties on a daily basis. Meeting the client on day 1 gave me an idea of what type of person she was...had I known I wouldv'e never went back. This woman did nothing but bark orders at me, snapped all the time yelling/ screaming at me for not doing duties up to her standards. She was a complete control freak. Each day she picked me apart, berated/ belittled me about the most minor tasks she had listed for me expected each day. I couldn't focus or concentrate on simple tasks because of how bad her temper was snapping on me at any given time. By far she was the nastiest, angriest person Ive ever met! I lasted within 3 weeks. I reached my breaking point and decided by the end of my last shift with her I was done. I endured more than enough verbal abuse that I could stand. I should have walked away sooner. I suffered and my mental health, which took a beating. My stress levels and anxiety were through the roof. Things got so bad for me I called my health care provider requesting my anxiety medication be increased from dealing with this woman. Also I'm a person who suffers from chronic migraines she made them come on more frequently. Each day I was having panic attacks to the point where I felt in need of air like I couldn't breathe. I DO NOT recommend this company period. My family knew about how badly I was being treated and urged me to get away from her. The job is not worth it out of desperation in need of money. I learned the hard way finding out exactly why I was hired immediately. Guaranteed this woman has a reputation within the agency and I'm one of the many caregivers who have left this client. AMP should have been honest and up front about the case. All the grief and damage that was done could have been avoided.

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A Place for Mom - memorycare - Updated October 2026

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