I purchased several sessions of microneedling which cost hundreds of dollars. I call to make an…read moreappointment in the third week in December and they told me that they expired in late November. They said they sent 1 email to tell me but I never received it. Either buried in other marketing emails or in SPAM folder because it was flagged. So instead of continuing to keep a customer, they decided to let me lose over 500 dollars. I will never go there again and I am assuming I am not the other one this has happened to because their rating is sooooo low.

On October 28 I went to ideal image to inquire about Botox and other treatments for my face. I…read morespoke with the manager. I believe her name Leilani. She convinced me to get Botox and micro-needling. I scheduled the Botox session which was on November 3. I was charged. $502 for Botox only. I also scheduled the first session for micro-needling for November 11. But I was charged the sum of $1773.50 on October 28. And there was a couple of other instalments. I was told when I signed up if I cancel within 24 hours, I will get my refund back cancel within whatever money I paid. On Thursday, November sixth I got a phone call to remind me about my session for November 11. I told the front desk that I would like to cancel it and I would like to get my money back. She told me she was going to talk to her manager and somebody will get back to me right away. Monday, November 10 I called ideal image to confirm that my appointment was cancelled and that I will get my money back. The manager Leilani told me that I will get an email to confirm the cancellation and the amount of my refund. Later in the afternoon on November 10 I got a phone call from corporate office for our ideal image telling me that I will not get my money back due to the contract I signed. I tried to explain to the woman on the phone that no one told me that I will not get a refund back if I cancel. All I was told that I will get my money back by the manager at ideal image if I cancel within 24 hours. I called ideal image on Nazareth bike and the manager told me that I was approved for a full refund of $2440 but apparently corporate did not approve of it and she also mentioned that she was going to call corporate and get back with me right away but she did not. As for the Botox session that I paid for over $500 did not work at all and I don't see any change in my face. I want my full refund back for the Botox as well as the money they stole from me. I want a refund of the amount of $3201.00 asap I filed a complaint with BBB

Great salon - skilled stylists, spacious, good vibe. My…read morefavorite is Allison because she doesn't try to force me to talk. She's in tune with her clients. I truly appreciate it, allows me to relax.

The stylists are trained professionals who are careful to create the perfect blend of creativity…read moreand practicality. I highly recommend this salon!

What a phenomenal spot specializing in Lashes, Brows, Facials, and Spray Tanning. I did the…read moreclassic lash, full set by Tyra, and she was fantastic. The staff were attentive and friendly. It's a quaint place with a fresh vibe. I definitely recommend this business.

I just went here for the first time for an eyebrow wax. Fun fact, your first eyebrow wax is…read morecomplimentary and they have an awesome loyalty program in place. Today was their first day of reopening as we entered the "green phase" of the pandemic's business guidelines and they did such an awesome job. They clearly explained their new protocol and every staff member was very patient with the guests! My wax specialist was Emily. She was so personable and is evidently a very skillful aesthetician! At EWC, they use hard wax exclusively which is significantly less painful and irritating than the type of wax you find at nail salons. I am SO happy with my eyebrows! It's been 3 long months without a wax and I left Emily's lounge feeling like a brand new woman! I will definitely be going again and requesting her.

I made an appointment here for an eyebrow wax at 2:00 pm and showed up. They told me the…read moreaesthetician was running a little behind. So I sat in the (very empty and cold!) lobby and waited. And waited. At 2:15 pm, I got an alert on my phone saying that my appointment had been rescheduled to 2:30 pm. No one said this to me verbally, they just rescheduled the appointment on their computer from 4 feet away. I asked them what was going on and they got annoyed. They asked impatiently if I needed to leave the salon by a certain time. I told them yes, that I needed to leave by 2:45 pm. "No problem," they said, "You'll definitely be out by then. 2:30 pm came and went, and finally at 2:45 pm I got up to leave. "I have to go," I told the front desk person. "Okay," she said, "Bye then." They wasted 45 minutes of my time and never apologized. Anywhere is better than here.

Cornelia is truly exceptional. Every appointment with her feels personal, thoughtful, and deeply…read moreintentional. She takes her time studying my skin, explaining every detail, and making sure I understand exactly what she's doing and why specifically for my skin. Her knowledge of laser esthetics is unmatched, and her technique is both gentle and precise. My skin has transformed under her care. I also absolutely love the atmosphere at Amazing Skin. The moment I walk in, it feels peaceful, clean, and welcoming; the kind of environment that instantly puts you at ease and makes you look forward to your appointment. The vibe matches the quality of the service: calm, professional, and beautifully curated. If you're looking for someone who is thorough, knowledgeable, and truly invested in your skin health, Cornelia is the one. I wouldn't trust my skin with anyone else.

I rarely leave reviews, but I was very disappointed with my experience here. I received Dysport at…read morethe end of March and by the end of April my forehead movement and lines had largely returned, despite increasing the dosage from my prior visit. I've had Dysport done elsewhere in the past with consistent 3-4 month results, so this outcome was not typical for me. I reached out to express my concerns, especially given the cost, and while I initially received an explanation about metabolism/exercise, after following up further regarding my dissatisfaction and asking about a resolution, I never received a response. Unfortunately, between the short duration of results and the lack of follow-up/customer service, I would not return.

Nice people, but they neglected to offer me treatment like they assured was available.read more

Service: Dermaplaning Esthetician: Robert…read more Amazing experience with a wealth of knowledge for a first timer to this service type. Very clean and well kept environment. The staff from entry to exit was very nice and tentative. I loved that Robert explained the service steps from start to finish beforehand along with product knowledge. He also shows you the equipment/tools that will be used so you know it is sterile and/or first and only use will be on you (this is definitely a plus for people like me)! I HIGHLY recommend this service and will be going back for this and other services in the near future! And did I mention Robert is absolutely a humorous sweetheart! Do not hesitate just book you won't regret it!

I have tried laser numerous times before, but it never seemed to permanently get rid of the…read moreproblem. UNTIL, I tried electrolysis at Hair Free Assurance. Their office is clean & staff is friendly. I will be back! Thanks.