I came across this company's website after being turned off by the high prices from the name brand…read morecompany everyone knows. Called around a few local companies and didn't like the vibes I was getting from the people I was talking to. Tenderloving Carpet Care was last on my list to call and boy am I glad I did. Initially, I was impressed with the before and after photos on their website of the carpets they'd cleaned and their reviews seemed very good as well. I spoke to a woman named Adrienne who runs the company alongside her husband and two sons. She was very friendly and the quote she gave me was extremely reasonable, plus they could come out in just a few days after me calling. It's a family run business so she let me know over the phone that she would be coming with her two sons. I appreciated her telling me this ahead of time so I knew in advance how many people would be coming inside my home. On the day of service they arrived within their stated time and Adrienne and her boys got to work inspecting the carpet. As we walked around they were very respectful of our home and mindful of the other furniture pieces in the rooms. They walked around with me to see the problem areas in the carpet and even though they couldn't guarantee all would be removed by the time they were finished all of the stains were gone. Yippee!!! We were so pleased because we thought we had ruined our carpet. In total, they did the master bedroom, the hallway, the spare bedroom and an upholstered armchair in our living room. My husband had even spilled a mystery substance on the arm of the chair that they were able to get out no problem. Another bonus. Most of our stains were a year old, including a red wine stain I had made. While freshening up a carpet is a perk I think most people are like me and are hoping to get tough stains out. So this was such a win for us!! The breakers did get tripped a few times during the cleaning so keep that in mind; if you can avoid overloading a circuit I would just tell Adrienne which outlets to avoid when she arrives. Silly me...I didn't think about that beforehand but now I know which ones to have them use in the future. The cleaning took about 2 hours in total, maybe 1.5 hours. Can't remember, but we ended up chatting after they were done like two old friends. Adrienne is very friendly and her sons are bright, hardworking guys who care just as much about the company as their parents. If we had just a bit more money in our budget I would have loved for them to have cleaned our two white sofas and six white dining chairs as well since they do clean upholstered furniture. Our carpet looks and feels brand new like when we first moved into the home . If you find a good company who does a great job and who is affordable then why bother looking around? I know we will be using them for years to come and I hope your experience turns out as well as ours did.

I highly recommend Tender Loving Care. They are a terrific team and work hard to clean your home…read moreas if they are doing their own home. Extremely courteous and professional.