Very professional and took the time to explain things to me. Will be using again,…read moreThank you

Excellent service. Very dependable and knowledgable about his profession. Everyone should call…read morehim. S Dininno

This is an addendum to my previous review of EML Pools and Spas. I invite you to read our initial…read more review so you will understand my desire to shine a light on EML's business practices. In summary 1. After delaying the install of the spa for 14 months EML quit the job before it was finished 2. The handrail was not installed 3. The water pipe system leaked and had to be replaced 4. The pool light purchased for the install failed and was identified by another company as junk 5. None of the cosmetic issues they agreed to fix were addressed As a final word of precaution: We signed a contract with EML that stipulated that any disputes had to be resolved via arbitration administered by the Florida Pool and Spa Association as opposed to seeking litigation. You will not be able to litigate the issue in court. It turns out this is a bulwark to protect the contractor. You will have to pay 2500 to 3500 nonrefundable fee and in the unlikely event they decide in your favor you will then have to go to court to obtain the remedy. Strongly recommend; do not sign a contract requiring arbitration by a professional association. Because of limited discovery, lack of a jury, and limited appeal rights and potential for bias, it is hard to see why arbitration would be more fair than court litigation.

We signed a contract February 11, 2022, with Lawrence Losciale, owner of EML Pool and Spa,…read moreInverness, Florida. The clearing and preparation of the construction site occurred shortly thereafter. However, work stopped and there were many delays over the one-year construction period. EML contract promises diligent performance, but industry professionals have told us that the installation of a preformed, inground fiberglass spa should have been completed in less than 3 months--not 14 months. Client reviews on social media indicate that ours is not an isolated case. In fairness there EML did receive a few positive reviews, at least one of which was written by Lawrence Losciale himself, but the majority are quite negative. EML's business plan is to sell as many pools as possible, start the project, and then keep the client in a hold pattern. The client is a hostage since their home is a construction zone, they have invested significant upfront funds, and it would be difficult and expensive to find another contractor to take over the project. At one point, one of EML's employees stated that they had started 12 projects but only have two construction workers. After waiting ten months we asked for an update on the schedule to which we were provided this curt reply; "let me be clear, I don't know when we will finish". Our contract with EML specified that a conflict cannot be litigated but must be arbitrated through the Florida Swimming and Pool Association (FSPA). I considered this option, but there is a minimum nonrefundable fee of $3500 for the process. Since the arbitration board is composed of other pool contractors, we suspected there might be a bias in favor of EML and, because of this perceived risk, we did not pursue this option. If you search online for an article entitled "Beware of Pool Contract Arbitration" bias by 'FSPA arbitrator board our suspicion of bias appears to be justified. It appears that the FSPA focuses on marketing and serving as a bulwark for its members. Towards the end of the project, we discovered construction errors. After our protest, EML agreed to fix the problem. However, we were then informed that it would further delay the completion of the project and, again, EML would not provide a completion date. After eleven months of frustration, we directed EML to finish the project as soon as possible and we would hire another contractor to correct the mistakes. At this point we had other contractors look at what needed to be done to finish the project. After seeing the quality of the workmanship and hearing about the time frame, they shook their heads while laughing in disbelief. Although the spa was functional in February, one year after signing the contract, another two months went by as we waited for EML to install a handrail, fix a leak, and repair cosmetic issues. In May I wrote a note indicating that after 14 months it was time to complete the project. This appears to have angered Mr. Losciale and his field manager (Carl) blocked my phone calls and text messages. This clearly indicated he had quit the job. I arranged with the Citrus County Building and Codes to perform the final inspection, and after I made a few repairs, it passed the inspection, May 1, 2023. Since EML had not completed their obligations under the contract, this was clearly a breach, and we were confident that our claim would be supported by Citrus County Florida Small Claims Court. However, since our contract with EML had the mandatory FSPA arbitration provision, the court dismissed the case. We are certain our claim is justified but given the cost and our concern that we would not be treated fairly in a FSPA administered arbitration. Since FSPA arbitration fee was $3500, and our financial loss was $1935, it is not practical to pursue that option. We had paid the total amount specified in the contract and while we recognize that it is not likely we will be able to recover our loses; we would still hope to be able to shine a light on Mr. Locale's business ethics to provide a warning to his future clients.

Scott installed our variable speed pool pump and saltwater system. He is incredibly knowledgeable,…read morecourteous, and very professional. We love Scott! Lisa in the store is the reason we decided to purchase through Pinch Penny. She was awesome on the phone. Made our decision easy. We are customers for life!

Last 2 visits I was told one of my containers had a leak, the first time I bought a new one even…read moretho I never seen a leak and they are fairly new. Today same story, I asked to see the leak and the he/she turned the container over and sat it on the lid and showed me a tiny drip. She then cited lawsuits with Morgan and Morgan and said she couldn't sell me chlorine in a leaking container, even tho the container is stamped "DO NOT TIP". A pool person should know chlorine is a gas, it is converted to a liquid for pool use but wants to convert back to a gas. The lid on these containers are made to vent this gas and are not made to be leak proof. Only a moron would turn the container over and claim it's defective and leaks. How many customers have been scammed??

Quick and professional work on the leaking pool pump. Very reasonable price. Prompt with the…read moreappointment time. Also checked and ensure that everything els is working properly. Thank you James.

Reasonable and reliable! Recommend highly for your pool maintenance. Malachi Is great! Excellent…read morecustomer service!

I had hired CV Plumbing originally to replace some fixtures in one of my bathrooms. The following…read moreday i had to call him because my heating element went out again on my water heater. He came out immediately and replaced the unit in 90 degree heat and charged a more than fair price. Anyone looking for a decent and fair Plumber would be foolish to overlook this trustworthy business owner/operator. He is tech savvy and explains things clearly and in a way that anyone can understand. He is courteous, timely and communicates well. I will definitely hire him in a minute and refer him often. Guy Hartford, Ocala Florida

This man is a godsend, 3 days no water after having reconstructive surgery 6 days ago on neck and…read moreback and every other plumber in the area refusing to even l ook at it, mike came o out and in 15 m minutes Mike had my water fixed and back up. Thank you so much Mike!!!!!!! Oh and lest i forget was very fair in pricing!!

responded right away listen to the problems. I had an address them accordingly seem to be very…read morereliable and dependable. I will definitely use the service again. Thank you.

From the owner: We are a full service one stop shopping for all your pool projects. From custom pool build, pool…read moreservices, repairs and all your pool needs. We have been in business since 2007. We can build you a new custom pool, repair & renovate your existing pool, or weekly services. Swimming Pool Contractor Dade City, FL 33525 Veteran owned

After sending pictures of the work to be done, (simple pipe repair) he never responded. I guess the…read morejob was just too small for him to bother with it.

Jeff came to my house twice at no charge and found my pool leak then came on a Saturday to repair…read moreit at a Fair price FINALLY a Honest business Man who doesn't get creative I HIGHLY recommend this man for your pool needs I'm a happy customer

A good organization to deal with. Professional & friendly personnel. Good communication with owner…read moreand employees.

Way to expensive for mu cup of tea.....overpriced to the max ... office personnel were good ... a…read morevillage rip off IMO