We have been bringing both of our dogs to Eva for over a year and they always come back so cute and…read morefresh after grooming! Booking appts is very easy and I am able to get them scheduled 1-2 weeks in advance. Eva did an amazing job with our pup after he had significant matting after an illness and he came back cute and fluffy!

terrible service, called ahead to confirm availability they had my dog waiting 30 minutes and…read morecouldnt manage a nail trim a poodle there looked distressed as well and were the only two dogs in the shop if i could give negative stars i would.

I had been here years ago while they were still located at West Portal. Wasn't happy with my…read moreexperience with the groomer at the time (she cut his nail too deep and he was bleeding) so we didn't go back for many years. Well, my usual grooming place no longer offers full grooming services beyond a bath so I was in search of a new spot. Pawber Shop's current location is only a few blocks away from my previous groomer so it worked out. Giving it another shot, I made my appointment and brought my senior pup in. Didn't give super detailed instructions but when it was time for pick up, my guy was looking and smelling real good. The girls were real nice and it was a very seamless in and out for us. Pricing was standard for a medium sized dog (31lb cocker spaniel). Parking was easy. Guess this is our spot again.

I have been bringing my own dogs and a clients dog here for a few years now. My little multi-poo…read morealways looks adorable after her appointment and they are so sweet to my dogs. I also have a high maintenance pug who hates everything about getting groomed but they are so patient with her and she comes back clean and smelling fresh.

What a great selection! I've been to lots of pet food stores in San Francisco, but the selection…read morehere was the best.

Furbaby all smiles checking out their chews. I liked how exotic some of them were, especially the…read morefrog legs and the fish wrapped beef. The workers were super nice too and the selection was vast! Water in the front too for the dogs! I'm so excited to come back.

I met Brendan years ago when he was walking my roommates dog every day. That dog was a bit of a…read morehandful, he didn't come when called, couldn't be trusted around other dogs, and had an interesting temperament. After daily trips out with Brendan, the pooch began to develop better manners and eventually started following some basic commands from people. If you knew this guy, you'd know that was massive development! A few years later, I adopted an amazingly energetic boy named Dexter. Dex was already well behaved but has boundless energy that really needed an outlet while we are away at work. Since my roommate had such great luck with Brendan, I decided to give him a call. Its been two years since we started working with Brendan and I couldn't be happier! Brendan has a key to our house and takes Dex out several times a week to go on doggie excursions and knock out some of that energy. Every day when we get home, we can tell Dex has enjoyed a solid workout. What's better is that Brendan is happy to board Dex at his home anytime we have to leave town. We often joke that Dex would prefer to live with Brendan, as he is always thrilled to see him. Sometimes he boards him for a night, other times it can be weeks. No matter how long we're gone, we know he's in good hands and he is always happy to accommodate our schedules to ensure Dex is taken care of. If you need a dog walker or boarder that you can trust, look no further than Brendan. He is amazing and I can't say enough great things about him!

Brendan is the best! I was very sad to have to find another option for my sweet dog (she was…read morestruggling with separation anxiety and needed all-day care), and hope to be able to return to Brendan as soon as possible. He truly cares for dogs and their people. He's communicative, kind, and thoughtful about the dogs he welcomes into his pack. My dog loved him and the pack! Thanks, Brendan, for taking such good care of Beezus.

Went here because of 24/7 Emergency center. The reception staff saw me and how my dog looked and…read moreimmediately called for a tech before any paper work. Most compassionate bunch of Doctors and Techs and other support staff. Even though my dog crossed over the staff was amazing taking care of us and making sure the end of life process was done with respect and grace.

I brought Patches in under urgent circumstances. his pancreas levels were eight times the normal…read moremaximum, compounded by stage two chronic kidney disease. There were genuine positives about my experience. When I could only afford one day of the quoted three-day stay, they extended his stay without charge to ensure his pancreas levels improved. The ER doctor was caring and thoroughly answered my questions. The vet tech that first night was exceptional, she included me in his care, brought me a Gatorade, and spent her time between patients trying to find something he'd eat. She was outstanding. My main feedback is that the communication at this clinic was a consistent problem, and it affected Patches' care directly. I was handed an invoice before anyone had a real conversation with me about my dog. I was told to wait in a room, then sent back to the waiting room, then called back after another half hour with no explanation. On the second night, I arrived at 10 PM and asked the technician when Patches had last been outside to go potty. He said he didn't know. The chart said noon. Ten hours -- while they were pumping him with IV fluids, in a dog with kidney disease. When I raised the issue, the tech awkwardly told me "there's no neglect here." Although I'm sure it's not intentional, there is no excuse. If your internal communication is so bad that you are neglecting patients because of it, then it needs to be resolved immediately. After discharge, his levels worsened significantly within a week. I don't know why the doctor said that we should do fluid therapy every three days and then see how it goes from there. What happened was he ended up needing daily fluid therapy and his levels were so high that he needed to be hospitalized again after one week. If we had just done daily fluid therapy for the entire first week, maybe his levels wouldn't have ever gotten that high. These are all things that we would've been able to communicate about if there was any sort of communication throughout the whole process. I also would've liked to have known that gabapentin is for palliative care and it destroys your kidneys. I was told to give it to him following his hospitalization and his kidney levels went from stage three to double the maximum of end stage kidney failure within one week. The vet nutritionist said that this was all manageable with diet and fluid therapy and the veterinarian at the hospital said that if I don't put him down within a week, he would become violently ill and I shouldn't let it get that far. I met about five different doctors during that week, and 3 different vet techs. As you can tell from reading this, I was being told a lot of different things by a lot of different people. This was a very stressful and chaotic time for me. Meanwhile, my dog is in pain, loosing his energy and appetite and being neglected in critical care, of all the places. It would've been nice if I had somebody who wasn't being pulled away to take care of animals to just sit down and talk to me. I believe this is a capable team and I understand you guys are doing really hard work. My situation was complicated and it was the end of his life, so it's hard to say that anything could've gotten much better. But I am upset about the lack of communication and it does need to be addressed.

I've purchased my cat supplies from West Pawtal for years. They have a great selection and their…read moreprices are at or better than the larger stores. The owners are pleasure. I'm so glad their in the neighborhood!

West Pawtal Pet Supplies is easily one of my favorite local pet stores. They have everything you…read morecould possibly need treats, food, toys, and so much more, all in one place. The owners are always incredibly kind, respectful, and genuinely welcoming, which makes every visit a pleasure. I also really appreciate that everything is reasonably priced, making it easy to stock up without breaking the bank. Whenever I need something for my pets, I can count on stopping by, grabbing what I need, and heading out quickly and happily. Every time I come here, it's a consistently great experience. Highly recommend supporting this fantastic local shop!

Laura & Stephen, the two people behind Dog Days by the Bay, are amazing! I can truly recommend…read moretheir services. Here's my story: We had just moved to San Francisco after having lived in London for the past five years. And while we didn't have to go through the hassle of finding a good school for kids, we did have to find a good dog walker, as both my partner and I are working in downtown San Francisco and want our dog Momo to be exercised during the day. And while finding any dog walker is really easy, it can be challenging to find a really good dog walker. The way we found Laura and Stephen was actually quite interesting: the super-friendly guy at the local corner shop recommended them to us! What we really liked about Laura and Stephen are the following points: - Their website is very informative website; for example, they list a bunch of information on what you need to be aware as new citizens of San Francisco; - It's typically two people walking the dogs; - They go to the beach, which our dog simply loves! (And they clean her well afterwards, so that our apartment wouldn't be full of sand.) - They are very trustworthy & reliable! - Especially in the beginning they would send us photos of Momo, which we really loved. After all, a dog is like a child and you just want to know that they're in good hands! So, you live in Castro area and need a dog walker? - Laura & Stephen from Dog Days by the Bay should be on your list! As they say on their website: Your dog will be able to run, swim, play fetch and most importantly return home happy and tired!

We really love Laura and Steve, and I can tell Audrey mutt does too. When they arrive she is super…read morethrilled to see them (I know because I'm a crazy person and I worked from home one day to make sure). When we get home from work on weekends we get a spinning, panting, excited puppy who can't wait to go outside and needs a lot of attention (she doesn't know she's 10 years old). On weekdays, we get a tail-wag from the bed and maybe a slow sheepish walk to the door because she is too dang tired to bother with us. We barely even have to let her out before going to bed! Why? Because Audrey spends her days running on the beach with her pack, swimming and frolicking in the sand... Her all-time fav day, 5x a week! Laura and Steve are great at communicating policies like holiday schedules and accommodating vet appointments, etc. They are sensitive to how our pup has been attacked on 4 separate occasions while with dog walkers and do everything they can to keep her safe, even steering clear of dogs not in the pre-approved pack. I also love that they put tags on all the dogs in the pack with their contact info, so someone can identify them as part of a group. Steve has an instagram up and running and will occasionally text me pics of Audrey mutt having fun. Makes a work day much better! They also leave little notes about what Audrey did that day. Highly recommend!

I highly recommend Dani's Barks and Rec to anyone looking for help with their dog or cat! My dog…read moreEmmet was a weekly daycare client and loved the walks and park outings. Dani and Keith are wonderful animal-lovers; they are professional and experienced; they are also kind and generous and thoughtful and go out of their way to work with your needs. On several occasions Emmet stayed with them for weeks at a time when I went on vacation or out-of-town. I knew that he was in the best of hands! Emmet quickly came love the time he spent with Dani and Keith - and all the other four-legged clients - and I know he thought of them as his family. I do too.

Dani is the Best! If your lucky enough to be in her area, she will take the absolute best care of…read moreyour pets. I've been using Dani on and off for the past 8 years and she is fantastic. I can totally relax on a trip knowing our Shepard is in the best hands with Dani.

Always a great experience at Healthy Pets. Healthy Pets is now working with Alita for travel health…read morecertificates, and it was such an easy process - great communication throughout. I provided the necessary documentation for my pet directly through Alita. He then had an in-office examination with Dr. Greener to verify his good health. When a question arose about double dosing for flea and tick medications (not necessary, as he had already received them in Ecuador at the start of the trip), Dr. Greener communicated directly with Alita to sort it out quickly. Alita then sent the completed documents to me by email. All questions were answered quickly, and my dog successfully traveled back from SFO to Ecuador without a hitch! Five stars for both Healthy Pets and Alita!

Healthy Pets is a god send. Been brining my dachshund since he was a puppy and 17 years later, we…read morestill remain loyal and grateful for their service. They've helped and assisted us through cysts, extra teeth extraction, ear infections, tumor removals and IVDD guidance. That alone speaks volumes. Not only are their vets highly qualified, their staff is also amazing. They're ALWAYS courteous, accommodating and friendly. Their pricing is a little higher, BUT their care and thoroughness is worth every penny. From Kicks and myself, thank you all for your incredible service and support.

I can't say enough how refreshing it is to go to a place that specializes in cats. I had no idea…read moreespecially cats existed until I went down the list on yelp and found this spot. What a relief to be able to bring my Joey in the same day I called. I don't believe this is the norm so I just happened to be lucky that day. Joey was seen by Dr. Deb Clyons...super friendly, excellent with her, and very informative to us. She was extremely patient answering our questions and explaining everything we needed to do. The staff members were also helpful as Joey appeared to be ok with them considering vet visits are never comfortable for her. Yeah, she turns into a brick. Haha. We were quoted before any services were completed. I felt that we were given more than fair pricing. I am happy to say that I have now found Joey's go to vet and won't be looking back. Thanks to everyone at especially cats!

I'm sad to say I no longer love this place. Both the vets (Dr's Wilson and Lawson) that saw our…read morecats have since left, and on our last annual visit we saw a locum tenens (temp) who was pleasant and competent, but understandably wasn't as thorough as the previous vets. It's now changed names to Small Paws and taken on dogs after being bought by a private equity firm. Last I heard Dr Lawson moved out of the area and Dr Wilson went to the SPCA. According to their website it looks like they do have a new vet, but from his bio it seems like he's mostly a dog guy. I'll give him a chance if I can't find a new cat-only facility before our fall annual visits, but I'm worried about how stressed our cats will be if we come to a multi-animal facility as they age. Their stress was really such a stark difference when we switched to this place, and now our boys are getting older.