SEPTEMBER UPDATE: 3 months post install. The gift that keeps on giving: our brand new sod that was looking decent -- now has bermuda runners invading it everywhere. Upon more investigation - this was a certainty based on inadequate site preparation - digging out the top layer of bermuda is a recipe for failure.
https://sodsolutions.com/advanced-how-to/how-to-lay-bermuda-grass-sod/
https://greenacresodfarm.com/wp-content/uploads/2017/03/Lawn-Care-Guide_2017.pdf
Apparently industry standard is to kill the old bermuda before laying new zoysia on top.
I didn't know any better and I guess neither do these guys.
Also, my now 4 month old dog is on her second round of antibiotics for UTI and we haven't been able to get the artificial NOT pet turf replaced yet. Coincidence?
Project Scope: Removal of trees/shrubs, hardscaping (cement hot tub pad, brick reset, flower bed borders, parking extension), pet turf, and sod across three visits (May-July 2026).
I cannot recommend this company. While they perform basic manual labor, the quality is amateur, attention to detail is poor, and they left a mess behind.
Key Issues:
Health, Safety & Performance (Pet Turf): We paid $1,150 for a rather small 7'x4' pet turf installation for a designated dog potty area, that failed and stunk within two days. It is clearly decorative-grade, not pet-grade, and an incorrect infill was used. It holds odors, drains poorly, and becomes dangerously hot, burning our new puppy's paws. We've been having to hose it down several times a day just so the dog can even walk on it. Irony: the fake grass is getting watered more frequently than the new sod, and the yard still reeks. We always clean up immediately and have treated twice with a ph neutralizer and enzymatic and it's infested with flies. (See pic for flies from a days worth of bait) They're coming in the house, too. I'm hoping we can get it fixed before the puppy develops a UTI from the bacterial overgrowth. The dog had been with us for only 3 weeks at this point and this expensive turf needs torn out and entirely redone. ETA: Well, another $500 down the drain in medical fees. 5 weeks in with the puppy and yup, she's got a UTI. It's almost like I predicted that with the bacteria living and breeding in this fabric.
Poor Craftsmanship (Pavers & Borders): The brickwork -- using pavers we supplied ourselves, not included in the price -- is amateur, with inconsistent, rough cuts and irregular gaps. The base was not graded for proper drainage, leading to pooling water in the middle of the patio, at the base of the deck steps. Flower bed borders were installed without a proper base, are unlevel and rocky, and create awkward elevation gaps. Tree removal left large mounds behind in the middle of the sod and the flower bed, making replanting difficult.
Incomplete Work & Mismanagement: Sod was under-ordered and the project was left unfinished for several weeks that the company seemed to have no intention of completing. It took multiple contact attempts to get the rest of the front yard finished. We had to pay for an entire second pallet, and the crew attempted to leave with the majority of it before we intervened and had them install -- well, throw it on the ground -- along the side of the house instead. Soil preparation was not done consistently in all areas.
Unprofessionalism: Communication is lacking and poor, and they have failed to follow up as promised on our request to address the dangerous pet turf installation.
We are left with a yard that requires repair at our own additional expense, despite having already paid $13,500+ for a poorly managed project. Save yourself the headache and hire a professional. read more