Good service and responsive staff. Lovely arrangement orchid arrangement that arrived on time and with care.

I ordered an arrangement from a florist in NY. The arrangement accidentally came to me, fulfilled by this shop. I'm so glad it did come to me and not my friend because the $25 bouquet at Schnucks is twice as bit as this one I ordered for $70!!! read more

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Horrible florist! For Easter, ordered pastel all-flowers bouquet in yellow hourglass vase with pink bow. A Floral Gallery delivered mostly greenery with 3 hot-pink roses, a hot-pink Gerber daisy & 3 flame-orange tulips, with a pussywillow stalk jutting out the top. Arrived in clear cylindrical vase showing tangle of different length stems, no bow. Verified with Teleflora that was correct confirmation #.  Teleflora full refund; abysmal fulfillment by this florist!! read more

I received these wonderful flowers for the arrival of my first child. I really like that they had hand written notes rather than printed notes from the sender. From what I've heard the delivery option was quick and seamless. Great flowers that lasted over a week. read more

A Floral Gallery - Florists Near Me - Clayton, Missouri

HORRIBLE SERVICE, HORRIBLE QUALITY. I was set to receive a surprise arrangement to my workplace. I received multiple missed calls from this sham of a business, when I was able to call them back the woman I spoke to was MEAN. I am not exaggerating at all when i say she read off my card (it was a movie quote) and said "That's a creepy thing to put on a card, just give me the word and i'll throw out the whole arrangement." Why was she so willing to throw it all out? Because they didn't have the correct zip code for my delivery. (I even rough googled my own workplace and it pulled up with absolutely no issues, especially if it was just the zip code that they needed) I stated I still wanted the arrangement and would still like it delivered, after the women stated "That won't happen today or tomorrow" I gave her multiple days and times for another delivery, by the end of it because of her reluctance to even set up another day, I offered to just pick them up in person the next day. So I did. I picked up the roses I was supposed to get only ONE day before and when i picked them up they were completely covered in paper and smelled awful. To be fair I wasn't sure if the odor was coming from the flowers or from the whole floral shop so I waited to figure out what it was. As I said the flowers were wrapped, they didn't ask if I wanted them opened or anything the woman there just stated "very pretty" and I did agree because the 3 leaves i could see of foliage were okay. Well when i actually got home I opened them and all the roses were burnt and half dead. The smell was unreal, it smelled like rotted fruit. I changed the water 12 times over the next days. Not only that the arrangement was ugly. The vase was huge and awkward, the 6 sad roses were just overtaken by all this ugly dead foliage. I called the shop because the quality was garbage. I was told "Roses don't last" I immediately asked if i could bring them back for new flowers. They were 2 days old, ugly, stinky and already dying. She said "It won't make a difference and you can't get a refund from us, the sender would have to reach out to the company the ordered them from" Well that was a worthless response so I took them back and asked for them to keep them since they clearly didn't want to help me with new flowers and they smelled too bad to keep in my home. They offered to rearrange and redeliver them. At this point I just wanted to away from this situation. I gave them new days and left. Nearly a week later they delivered me, carnations. I was supposed to get roses and I got carnations, which also stank and had chunks floating in the bottom. So if you would like: Not same day delivery Horrible quality Horrible service To pay for something and get a lesser version To have a nice experience ruined Then this is the company for you! read more

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I'm not the type to give flowers, but recently I wanted to do something thoughtful for my wife. I ordered a simple bouquet and had it delivered to her workplace. She messaged right away saying the flowers were beautiful, fragrant, and clearly arranged with care. Thanks to the shop, I scored major points. read more

I ordered a bouquet for a friend who recently graduated graduate school, and paid $80 for a same day delivery. The order was not delivered until the following week and the flowers looked NOTHING like what I ordered. I'm pretty sure Ava's is a scam. Although I will say they called my friend and apologized for the delay. Everything else sucks and please don't use them! read more

A Floral Gallery - Florists Near Me - Clayton, Missouri

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I should have read the reviews before ordering from this florist. I ordered the "premium" tulip bouquet for $115 plus tax plus delivery so $150 total. I was told they didn't have "quite enough" pink tulips so I agreed to adding a few white lilies. The bouquet I ordered showed 30+ tulips. The bouquet they delivered had 6 tulips and 4 lilies with a ratty pink ribbon that was down in the water. I called on Monday and asked for them to call me back to find a solution to the problem. I called again on Wednesday and was told I would get a call back from Judy. Instead I got a text from Samantha asking for pictures which I immediately sent. 24 hours later I text Samantha again asking what the solution was. Judy called and unfortunately I missed it and she left a message that she had not forgotten about me. I returned the call 5 minutes later and left her another message. That has been several days and nothing so I guess I will be forced to dispute the charge on my credit card. Do NOT use this florist. read more

A Floral Gallery - What I ordered. - Florists Near Me - Clayton, Missouri

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Disappointed with this florist. Was hoping to support a smaller local business, but should have checked reviews first. The flowers looked nice, although smaller than I expected based on the website photo. They arrived on time and brightened the day of a friend, so for that, I am pleased. However, I did not receive a receipt and noticed the charge on my statement was more than I agreed to when I ordered online. I reached out to the shop to request a receipt and find out what went wrong. I received a text (apparently my line was busy when she tried calling) that the additional fee was the "website cost." I responded that it seems misleading to not mention a 15% fee (of any kind, website or not) before final check out. I didn't hear back. Based on this experience, I'll be taking my business elsewhere in the future. read more

If I could leave a negative star review I would. Terrible terrible flower arrangement!! I requested a big, beautiful and colorful flower arrangement with a budget of $100 - specifically citing the "punch of color" bouquet they display online. While I understand the picture is never the final product when it comes to flowers - this was a sad joke. I got a bouquet of 3 sunflowers, 2 lilies and filler leaves. Save your money and go to a local grocery store to pick out flowers, you'll be happier. Additionally, the delivery charge of $15 is outrageous for flowers going short of a mile away from their shop. See below: online representation v final product. read more

A Floral Gallery - Florists Near Me - Clayton, Missouri

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I ordered a same day delivery of flowers because it was in their add. The flowers were not delivered for 2 more days even though I paid an exorbitant fee for same day delivery. the flowers were not at all as advertise. I paid over 100 dollars for some dry white daisies. Super disappointed and angry that I can't reach anyone read more

Wonderful bouquet with lots of colors. Delivered on time. Actually wasn't home at the moment and the delivery lady called to make sure of whether or not should leave it. Most companies just set deliveries down, ring the bell and leave so appreciated the call plus she placed them on the back porch for me since it was windy. Had little tag on arrangement to 'water flowers daily'. I did and they lasted beautifully. read more

We had a very bad experience. My wife ordered a lei for my graduation. She specifically asked for no daisy's. She also specified that she wanted orchids. We received a lei the morning of graduation covered in baby's breath, daisy's, and five or six orchids. We were charged $70. When my wife contested the lei, she was laughed at for thinking that $70 could get her a lei with all orchids. We could have ordered a double layered lei with only orchids shipped from Hawaii for $10 more than we paid at this local flower shop. But, we thought it better to support a local shop. We were wrong. Every time I've called this flower shop since to contest the purchase, I'm told the manager is unavailable. Overall, not a good experience and I don't recommend this shop. read more

If I could give 0 stars, I would. I ordered flowers from foryouflowers.com and this was the establishment chosen to deliver them. The flowers were ordered on Saturday morning with expedited delivery requested, which meant they should have been delivered before 3pm. On Saturday at 5pm, I received an email indicating the flowers had been delivered. Later that week, on Thursday, I spoke to my Mom. During our conversation she told me thank you for the flowers, she had received them that morning. I was completely confused and asked her to tell me again when the flowers were delivered. She stated that they had been delivered shortly before I called. I immediately asked where the flowers came from and she gave me the name and number of A Floral Gallery. I called them and asked for an explanation as to why the email was received on Saturday when in reality no flowers were delivered. I further inquired as to why it had taken an additional 5 days for the flowers to reach my Mom. Incidentally, she lives less than 10 minutes from this shop. The person I spoke to stated that it was the owner who had delivered the flowers that morning. The woman took my information and assured me that I would receive a phone call to discuss my questions. It never came. I have since called three times and left three messages. Each time I was assured I would be contacted. I am still waiting for that phone call. These flowers were sent because my Mom's beloved dog died early Saturday morning. She was very upset and I wanted to at least give her something pretty to look at. Unfortunately that didn't happen. Had I known the truth, I could have made different arrangements. But because of the email received on Saturday I didn't even know there was a problem. Not only did they lie about the delivery, they ruined a meaningful gift to my Mom. Worst of all, they were too cowardly and disinterested to even provide an explanation for their actions. How pathetic. read more

I ordered an arrangement for a visitation, which was short (8-10 am). I was excited to see that when I purchased, they stated that the arrangement would be there before the visitation service started. It wasn't. After multiple phone calls and even threats, from the owner, Judy, the flowers arrived as the visitation was ending. They were literally walking out to go to the mass. My order was placed 2 days in advance. I used the JB Smith Funeral home website to place the order, which then goes to a 3rd party (Sympathy Company), then was taken by The Floral Gallery. JB Smith - so apologetic and helpful!!! Thanks, Stephanie Sympathy CO.- very helpful as well Judy at The Floral Company, so unkind. She actually had the nerve to tell me that this wouldn't have happened in I had called them directly and not placed the order online. WOW! Steer clear of this if you want a timely delivery and experience. read more

This florist prepared a bouquet through Blooms Now. Ok purchased a Groupon for Blooms Now for an $85 bouquet which arrived in the wrong case without the agreed upon flowers or size. This florist should be embarrassed to have sent these flowers. Some of the flowers are broken and couldn't stand up. Great disappointment for the new baby they were welcoming ! read more

A simple and elegant bouquet done right and at a good price (hard to find in St. Louis). Called upon arrival to ensure delivery preferences. Overall a pleasant experience. Thank you. read more

A Floral Gallery - A simple and chic bouquet. Pleasantly surprised. Thank you! - Florists Near Me - Clayton, Missouri

Horrible. For a place being in a rich neighborhood, I was expecting better quality care of the card message. I order these flowers for a friend from myself and another friend. It was missing one of the names of who the flowers were from, the name the flowers were going to was spelled wrong. Cant forget to mention the card was so ineligible. I contacted the store to let them know how poorly handle the card message was and she said well the girl is new and in high school, she was probably in a rush.....I'm like are you seriously making excuses for your staff after I just paid $85 for these flowers.....Only reason why they are receiving 2 stars is because The flowers arrived quick and the arrangement was beautiful. When I compliment the women in the phone call about the arrangement being nice she was happy, laughing and giggling. Like no lady, I'm so pissed about this card! Will not be using them again. I should've read these reviews before purchasing! Shame on me! read more

A Floral Gallery - Florists Near Me - Clayton, Missouri

Did not do the arrangement I ordered. It had fewer flowers than in the website picture and lots of cheap ivy. Would have refused but did not have time. Never again. Next time...Dierbergs read more

I had placed an order with A Floral Gallery last week and called on the day of delivery to confirm the flowers were scheduled to be sent. Although the computer order apparently did not go through, I have to commend the florist for putting together and delivering same day. My mother was so pleased to receive a beautiful arrangement. Thank you. read more

Awful experience. I wrote the following letter to the owner of this establishment and received no response: " I received flowers from my husband this week to mark our wedding anniversary. For the first time, he used "A Floral Gallery" for a couple reasons: #1. It was close to my office and therefore delivery shouldn't have been a problem #2. With an address in Clayton, he hoped he'd be sending something a little nicer than the typical florist might put together. Unfortunately, nothing was as expected, and even worse the customer experience was dismal. The delivery was scheduled for Monday, May 9th (our anniversary) no later than 12:30pm. As you may know, the delivery did not happen that day until later in the afternoon, after I had left the office. So, he was told the arrangement would be delivered (a day late) Tuesday morning and that it would have "extra" flowers added to make up for the gaffe. Tuesday morning drifted away and FINALLY about 12:30pm on Tuesday, just before I left the office the delivery was finally made. (I was walking out the door). How disappointing - the arrangement included 2 hydrangeas (the only flower my husband requested as the main focus of the arrangement) - the roses were already opened and wilting around the edges and the entire bouquet had less than a dozen stems of any sort ... a paltry arrangement for $75!!!! I've attached a pic of the arrangement I received from you on the day it arrived. (Tuesday) So - my husband called your store. And he was told that the wilted flowers weren't your fault - that you'd have to take it up with the supplier and that the only option was for you to pick up the arrangement and remake it ... but I was GONE from the office... because the delivery was almost 2 days late. He was also told that you typically arrange more "modern bouquets" so that's why it wasn't so great... well, as far as I know my husband never asked for an old fashioned, less than modern design. He only requested blue hydrangeas. If you can't arrange with that type of flower in a way that you find interesting, maybe you should have told him that before taking his money. Lastly he was told the arrangement had been freshly made Tuesday morning (it wasn't a left over from Monday) but I find that hard to believe considering the state of the flowers when they arrived. I cannot believe you charged his credit card for this order. I am just perplexed by this entire process. I'm writing this note hoping that as the proprietor of "A Floral Gallery" you didn't know about this string of events - and believing you'd want to know how the customer experience went wrong. read more

I live near by this shop, but I had never been in there before a couple of days ago. I stopped by after getting some fro-yo next door. I went in the flower shop after looking at the window display, which was highly unattractive and was very poorly lit. However, I ventured in hoping to find something nice inside for my boyfriend. I went inside this small 2-room shop and was sadly disappointed. The items there are way overpriced and the service was pretty terrible. I don't know how long I was up front just looking before the owner of the shop, Judy, came up to me and demanded to know if I needed any help. When I said I was "just looking," she started to hover and began asking if I would like to see the flowers in the back. She led me to one cooler in the main area of the shop, which had a lot of flowers in it, and none of them looked particularly fresh or even attractive. When I appeared hesitant there, she led me to the back cooler. The flowers there had more of the same quality: droopy and/or dry. Judy's employee was working very hard, from the time I was there til when I left she was engaged in many different activities. She was great, she greeted me and had a nice, genuine smile on her face. Very professional girl. I would give this shop a one-star, but out of respect for the employee, I'm raising my score on it for her. And the state of the shop is unbelievable. Nothing looked organized, and when she led me to the back of the shop, the back of the store is a mess. It looked like it hadn't been cleaned in ages. I was thoroughly disgusted and left the shop. Everything is a mess. The flowers are horrible, the owner's service is bad, and everything is overpriced. I guess if you want to buy a rose, they're like $3-ish, but be prepared to get one that isn't the best-looking thing ever. This is not the place to go if you want bang for your buck. AWFUL AWFUL AWFUL EXPERIENCE DO NOT GO HERE read more

While the people who work here are incredibly nice, the flowers unfortunately are not. The flowers I ordered were not fresh and were expensive. As an example, a gerber daisy died after one day, and another was nearly dead after two days. read more

I ordered flowers for my mother's funeral from A Floral Gallery. They delivered the flowers after the funeral. I would not recommend this florist. read more