Tammy is the most helpful insurance agent you can find! She shops until she finds you the best…read morerate and it feels like she really wants to do the best thing for you, not the insurance company! I recommend her to everyone!

BEWARE, stay away from this certain store or maybe all? I have had countless problems with them the…read morelast 2 years and I could not leave sooner because I wanted to avoid the fee. I'll list so many reasons why my family and I had bad experiences 1) stating I had a "bad driving record" and charging me $690 a month for my car and even after I provided my DMV history mailed they took MONTHS to help me fix my regular pay. 2) every time I need assistance I talk to sarah who always leaves me on hold for a while and doesn't know the answer to any of my questions 3) I'm a mom and understand the childcare and work spaces but every time I try and call for help I hear kids screaming in the background 4) they increased our monthly house insurance WITHOUT letting us know AT ALL, we moved across the country and found out and were furious 5) I finally got to cancel our insurance with them and needed our refund check for our escrow with our new company and they didn't even send it to our new address... they sent it to our OLD address that have people living at it so now being one month and a half we're overpaying our end to our new insurance because State Farm didn't do their job right and confirm the address it was being mailed to .

worst insurance agent I've ever worked with. will go weeks without responding. forced me to…read morepurchase insurance with another company just to prove that I have insurance. she was completely unable to just send over a simple form within a few days.

Getting the insurance was easy, especially since I was already a State Farm customer. Transferring…read moreto a different syate was a nightmare thanks to this office. My name got randomly changed by them. They issued a check under that name. I could have used the check with the name I had given them, even though I have changed my last name, but not my middle initial. The ignorance, rudeness and complete incompetence is astonishing. Trying to get it sorted out took my agent where I am now sorting it! Then, the call I received from this office was abrupt, rude and snotty. State Farm isn't the problem, this office is. Find a different office!

I have had great service with them for the last few years. I called to change my plan with the…read morerecent sale of my house and one vehicle. The woman who was helping me switch up her tone and was pretty rude when I was just asking questions about the policy. Will definitely be switching after my most recent interaction.

I had a vehicle that was financed through MFCU. I made my payments on time for 2.5 years, then I…read morelost my job. I turned the vehicle in as a voluntary repo, and MFCU is reporting to the credit bureaus each mth that my payment is delinquent! They are not reporting my vehicle as a voluntary repo. They have sold the vehicle at auction, but has not reported this on my credit report. So each mth is resulting in a decrease in my credit score. I will never do business with them again. I feel as if I am definitely being lied on and targeted. They are trying to ruin my credit. Stay away from them and do business elsewhere! They suck!

I have been with Marine Federal credit Union for 13 years never had a problem up until I became…read moredisabled it's only temporary but through all of this my account had some problems and I try to work with them to resolve these problems but nobody wanted to work with me no courtesy calls and customer service they need to be more educated on the products yes some were very friendly but the branch did not want to help out so therefore I am going to follow the other seven people in my family that left Marine Federal and went To Navy Federal I heard they're fantastic there.

I have had insurance with nation wide for many years me and my husband signed up with Frances…read morePierce she was very helpful in getting us a better price then we had.we never had a problem in all the years we have been with them my husband has since died and i am still with them and will not be going any where.I trust this company and enjoy working with Frances Pierce she goes out of her way to help you any way she can you can not ask for a better person to deal with.If i have a problem within a hour she has it fixed thats the kind of person i like to work with.

My husband has been with these people since high school he is 33 years old, these people made a…read moremistake and now we are paying for it. We have automatic withdrawal and they let our insurance lamps didn't make a good enough effort to get a hold of us, their excuse was that "we have so many customers" really so what the heck are we.. Don't even bother getting insured by them don't care about their customers and to be with them as long as we have and to have homeowners and mobile insurance and they didn't care to make things right.