Just incredible. Bourlier's is your one stop shop for all things BBQ and Fireplace related. The…read morestaff are incredibly friendly and helpful. Where they really win is inventory. Everything from high end lump charcoal (hard to find in the area), great wood CHUNKS for smoking meat, grill accessories, and tables. The meat rub/spices collection is top notch. The Big Green Egg accessory inventory is probably best in Michigan. If you are a BBQ hobbyist or Big Green Egg owner, Bourlier's should be your only stop in South East Michigan. The staff clearly love what they do and are always sharing grilling tips. When I come in, they remember what my previous purchase was, ask how it went, and are continuously sharing other customer input/tips/tricks.

Amazing deals on vented fireplace log kits. We really like this system. It's simple and really…read morecompliments the space

Why I won't go anywhere else. Fireplace insert..... Had a…read moreissue with my transmitter and receiver, what was going on that I could not figure this out. Recently replaced the batteries of both, which calls for a learning of the system. Which I did and still nothing. Calling the store and prepared to have a service call to house I was walked through a issue with the manufacturer and their shitty directions. The gentleman today k ew his product and I am now a warmer and happier person. Problem solved.

This place is fantastic! I went in for some info and a quote for gas fireplace logs and the staff…read morewas so helpful !

Great company, I was greeted by Josh right away as I was entering the store, He introduced me to…read moreBob and they both were very helpful with my problem I have been having with my gas fireplace. I was having a problem installing the part so I had them send out a tech, Adam not only fixed my problem but went above by situating my logs and making my fireplace look great again. Thanks Jim

Knowledgeable and good to work with in understanding the Weber grille in detail…read more Thank you Shores!

Contacted for a Chimney rebuild on a 40 year old house. Estimator was efficient and detailed…read more Made great effort to match 40 year old brick. Crew arrived with brick as scheduled. They immediately set to work and protected area around chimney with tarps to protect shrubs and collect debris. Quickly set up scaffolding and proceeded to demolish top 8 ft of old chimney. They collected and hauled away all debris from this! Next, they set up their corner guides from base of old chimney and proceeded to neatly rebuild the chimney. Again they collected all debris and hauled it away with them. Per my request they had salvaged several brick to use to repair a windowsill on front of house thereby guaranteeing an exact match to existing brick. They did an overall excellent job in about 5 hours flat.

Unprofessional and Untrustworthy - Beware!!!…read more I strongly advise against hiring this company. My experience was extremely frustrating: calls and messages went unanswered, contracts were ignored, and timelines were not respected. It felt like there was no accountability or professionalism at all. On top of that, the company has a questionable reputation. There have been news reports raising serious concerns about the owner and the way the business is run. Based on my experience and what is publicly known, I would caution anyone considering their services--there are far better, more reliable, and professional options out there. This was a stressful and disappointing experience, and I would not recommend trusting this company with your project.

We're adding a room and decided to include a gas fireplace. After looking at a number of companies,…read morewe decided to look at Motown Fire and see what they had to offer. They had the type of fireplace we were looking for and gave us some good information. When we were ready to order, we went ahead with Motown. They were on time and did a superb installation. We highly recommend Motown. Another advantage we like us that they service existing fireplaces as well.

Have used this company twice in last week . They serviced a patio fire pit table - got it up &…read morerunning for the season. Hard to find anyone to repair these ! Remodeling condo - was thinking in replacing a gas fireplace- to electric- Steve - great salesman talked me out of it. Yeaaaaa had his crew come out - clean- check 2 of them. They look brand new ! Not cheap- but get what you pay for

It has taken me WAY too long to write this review of this amazing company. We had initially…read morecontracted Home Depot to install our Kitchen. The entire process of working with Home Depot was an absolute nightmare from the beginning. Once we FINALLY got our cabinets installed, we had their countertop people come in and measure. At that time, they said it would be 2-3 weeks max. After the 2 weeks had passed, I called the company to see when they would be scheduling the installation and was told that they did not know when we would get our countertops as the stone was still sitting on a boat. No ETA, no "I'm Sorry's" just miserable customer service. This is at the end of Nov. The process started with Home Depot in Aug. They ruined my Thanksgiving holiday and were about to ruin my Christmas holiday. I called them to tell them I wanted a refund on my countertops and that I would find another company to install them. They told me no one would have it or get it installed in time, but I could do it if I wanted. Well, I was referred to Preferred Marble and Granite and from the date of my call to instillation it was less than 1 week...AND....it was cheaper. They did a superb job with measuring, cutting and installing my countertops. I cannot recommend them enough. For any project you need done, I cannot urge you enough to work with them. They are fantastic, starting with customer service and ordering all the way through the follow-up of the finished result. You cannot go wrong with them.

Poor customer service. The sales people will not help you unless you are their costumer. We were in…read morethe store four times over the course of our kitchen remodel and every time we were left to stand and wonder if someone was going to assist. The salespeople sit at their desks in the back of the room and if they are not expecting you, they don't move or engage you. We had an issue with our granite order and had to select another slab. Our salesman would not even work with us, but directed us to the warehouse and then left. The other salespeople would not help because we were not their customers. What's a customer to do? My advice? Go somewhere else if you want good service.

he started when he said he would, kept me appraised during the whole process, did a quality job,…read morecleaned up after job was completed. Would certainly use him in the future

Working with Ken was a great experience. His communication was top-notch--from coordinating the…read moreinitial quote through the completion of the job. He took the time to answer our questions promptly and provided my wife and me with options to address our home's chimney repair needs. His work looked great, and he left the worksite clean at the end of the job. I would not hesitate to recommend him.

I recently purchased a Fyre brand log and burner set at Shores Fireplace location in Lake Orion. I…read moreneeded a propane gas burner for up North and I was doing the install myself. I had a lot of questions and I got a lot of great answers. I don't remember the salesperson's name but, she was great. My daughter and I found the log set we wanted on display which really helps when deciding. They had the propane burner in stock, other stores required you to order one. I just installed the set today and it is beautiful, very well engineerd with great instructions, Frye offers a great selection and a great product. The price was good, less than Amazon and this is not a product you want to blindly order online. You need technical help like provided by Shores. You want to be able to be sure you are buying what you had in mind for a log set. I highly recommend Shores Fireplace, Lake Orion.

BUYER BEWARE Horrible workmanship too high of pricing- had to frame the project 2'x, workers were…read moreno show constantly,one worker was relative who was a landscaper terrible atitude kicked my patio door. Made sure he never came back. Workmanship horrible, owners tells you can use more of "brown" fieldstone instead workers used more gray. Workers did not listen to customer. Never cleaned up, so I could my kitchen. Bricks crooked, mantel crooked on one of the sides, when pointing to owner "he said floor wasnt even"ordered incorrect insert logs,the grout or should a say cement is crumbling at the bases/hearth. The other side of FP with a new mantel was taken down 2'xs because of excessive gaps. One worker had to be on one side working and couldnt "touch" the other side of FP of a worker who never showed up.Owner is a "smooth" talker- increased pricing didnt change invoice. Then when it was time to light up the FP, it didn't work! One guy couldnt figure out the problem, then owner came out several times and finally took part of FP apart, found that they didnt build it correctly, workerss forgot to install a baffle inside the exhaust. They never pulled permits with city, remove a gas shut off valve, when house was built, said we didnt need it anymore. What! It took over 3 months to complet the project, neighbors even ask why took so long!

Looking for someone to power wash, repair, and seal backyard pavers?…read moreDon't hesitate to call Alex! Compared to other paver businesses interviewed, Alex gave me the best price quote for the same amount of work being done. From start to finish, Alex was professional, friendly and honest. He assessed the job, addressed my concerns, explained what he was going to do beforehand and gave fair pricing. Once hired, he showed up on the job at the scheduled time with his team, was very organized, paid attention to details, worked diligently, and did an outstanding job. It's plain that Alex is someone who cares about providing the customer with good service and satisfaction. I'm planning to hire him again for any future brickwork. Thank-you Alex!

We are very happy with our front porch. Alex was right on time and he communicated every step of…read morethe way. Very professional, a good price, cleaned up and my brick porch looks amazing. Would definitely recommend!

When Will & Eddy inspected my chimneys they found that the collars had deteriorated and were…read morecrumbling away. They quoted $400 to do a 5000 psi wash off of the Fireplace collar and replace it with mortar reinforced with a fiberglass mesh. Similarly, they quoted $175 for the Furnace collar. On top of the Fireplace chimney they placed a stainless steel chimney cap with a lifetime warranty. As you can see in the photos, their work is top quality and very professional. Total for this work was $824. I recommend Art of Stone for ALL of your chimney repairs and maintenance.

Hired Art of Stone for a chimney sweep and inspection. Communication was excellent, no pressure on…read moresales and was very knowledgeable! Will be using them again moving forward! So pleased with the service!