Best service you can get, quality work at a good price and very polite, experienced service people…read more Always reply to a request quickly when called.

Brian came out today to our condo to repair a 3yr old refrigerator which the computer board went…read moreout and handles water flow. He was on time, professional and had all the parts needed to repair this situation. He has also repaired our washer that was not cycling a year or so ago. Again a great job. We keep his magnetic business card on our refrigerator for reference. Thanks Brian for a great job.

Brian showed up on time and had the part I needed to fix my Fridgedaire fridge on his van. Expect…read moreto pay more for the part and service call then your used to in a larger metropolitan area.

4/2026 Just had Tom's service our air conditioning unit before the upcoming summer heat wave hits…read more Alec did an amazing job explaining how our heat pump works and answering a plethora of questions, as we've never had a heat pump before. Alec was very knowledgeable about our unit and we appreciate his patience. Highly recommend using Tom's and ask for Alec for great customer service. This recommendation was not solicited, and I'm not one to normally leave reviews. However I could not pass up the chance to leave KUDOS to Alec!!!!!

Terrible customer service! High prices and techs do not return calls! Been waiting for a part for 4…read moredays and I had to keep calling and they can't even track the shipment from their office!

Frank installed a vanity and faucets for me today. He was prompt, did a great job and was polite…read moreand respectful. He texted ahead to let me know he was on his way and cleaned up when he was done. I am very pleased and will absolutely contact him again as well as recommending him to others. Thank you, Frank! I'm very pleased!

He arrived on time as scheduled and fulfilled the required work while being true to his estimate…read more We would definitely use him again.

They were fantastic, fair, fast, and most importantly honest. Had my issues fixed in no time.read more

This company is full of liars. We needed the water in the back yard taken care of, no matter what…read moreit took. Guy promised he would do a much better job than the previous landscaper. Guy said he would take care of everything. That is not true, he left after we paid him and the backyard is 100% worst. He said he would be back and he has never returned, since he left on 2/26/2020. Dont trust this man and everything he says. Its all a lie, I have never been so disappointed in my life. I believed him.

Went in to buy a refrigerator. Refrigerator guy was extremely busy! Lady in flooring noticed I was…read moreseeking help and volunteered. Antoinette Nelson-Jaundee is an absolute keeper. I severed 22 yrs in military and I'd hire her in a minute. Very impressive!! The epitome of customer service. Makes me want to come back to Home Depot if all are like her. John M.

Called about water heater problem at our condo in Osage Beach, Mo. They said it was probably the…read moreheating element. When they came didn't even bring an element and had to go get it. Didn't have items they needed to do the job. Had to use something I had. They were gone longer than it took to the job. Said they wouldn't charge for time away but they did. Found out later most companies replace both thermostat and heating element when doing this type of work. They only did the element. Had to clean up area around the heater after they left. Not very professional. $200 later learned my lesson.

Came home from church on Sunday afternoon and basement had water and utility room. I called at…read moreleast 15 companies most didn't answer in the few that did refuse to work on Sunday. Then I found Dave he came right out within an hour and found the problem. I have used him multiple times since and just needed him today on Memorial weekend again on a Sunday so what compelled to write the review excellent service excellent pricing and very prompt couldn't be happier

Cannot say enough good things about this company. Richard was extremely professional and gave us an…read moreexcellent price for pressure washing. He showed up in a timely manner and made our house look like new again. I am confident when I say that I will use his services again. Thank you again to Richard and Chase for the beautiful job that you did!

The best at the lake!!! Richard and his team are on time hardworking and never disappoint!!read more