I worked at this facility for about 2 months and let me just say this, the staff has no idea how to…read morehandle and de-escalate situations between pups. Instead they put one pup in a kennel or room by itself unattended all day because they don't want to deal with the issue. There is rust and sharp metal everywhere in and on the building, the fences and falling apart and low enough for dogs to jump over. None of the staff had any professional training whatsoever. While I was there I noticed the turf/grass the yards have are torn up and have huge holes where the dogs will eat gravel and no one does anything to fix the holes. The buildings are run down and leaking with holes in the walls and paint peeling enough that I've seen dogs eat the paint. I do not recommend this facility to anyone who cares about the wellfare of their pets and doesn't want to pay a massive vet bill.

They are just better than everyone else they do so much for the puppies it's insane they really…read morelove your animals they do so many fun activities for the pups it doesn't seem like a job to them but a life style I highly recommend this place

I was pleased with the service. Gave my Maltease a cute cut and didn't take forever.read more

Super easy to use Kumos - we use them monthly for nail trims! Great service and people!read more

Coat of Many Colors Mobile Dog Grooming came highly recommended after my Donelson groomers closed…read more I have a shy and fearful great pyrenees who had only ever been groomed at a brick and mortar salon. Heidi was wonderful with her. She was even thoughtful enough to turn her generator off before bringing Callie out to the van, so that it wouldn't scare her. And, she's also owned by a great pyrenees, so she loves and understands the breed! Callie got the full groom (bath, de-shed/de-mat, haircut, nail trim and ear cleaning). My husky gets a bath, de-shed, blow out and nail trim. Her prices are very reasonable and the quality of her work and customer service is top notch! I just cannot say enough positive things about Heidi and Coat of Many Colors Mobile Dog Grooming!

They were very professional and friendly. They took care of my little old man Portie very well and…read morehe looks so handsome

Came here after a traumatic experience with our long term mobile company. The experience was…read moreincredible. We felt heard, patience, and cared for. Happy we found our new groomer.

I absolutely loved this location and the staff! I cannot recommend this place enough! This is the…read morefirst time I have ever left my pup in his life, and they treated him as their own! I checked the live footage constantly all hours of the day/night during my vacation. And my pup was very anxious(by nature) but the staff never got mad or irritated at him instead always reassured him and gave him pats and pets. I will definitely be bringing him back! A massive thank you to the staff during November 14-17th of 2025! Prices are very fair. Play yards always seemed sanitary on the live footage. They made sure to take out his blankie and toys out of his bag without having to be asked and placed them in his room! They were also very heavy on the safety of our pup and added a note explaining why they didn't add our rope into his cabin(because of possible choking on strings)

K9 Luxury vacations at Camp Bow Wow!! Our dogs are always well rested and even get a bath before…read morecoming home

ZERO STARS!! I had been taking my dog to be bathed at…read morePetsmart for years. Not just the current dog but previous ones. I pay to got the bath and LUXURY The luxury packages is 45$ above the cost of the bath. It includes chosen shampoo, nail grinding, ear cleaning, teeth brushing,nose and paw balm among other things. It used to take 1-2 hours (she's 80lbs) to accomplish these tasks. When I went to drop her off this past Friday I said " you guys haven't been grinding her nails and I really need that done" the person at intake said "oh that's extra did you want to pay for that?" I was astonished! How can you work a job and not know what procedures go with what packages? I said it's included with the luxury package she said oh I'll make a note ( make a note? Make a note to do what you're supposed to???). Then I said her ears have been coming back dirty and she hasn't had the fat folds of her stomach washed thoroughly. She sighed that oh you're one of THOSE people sighs and as she was taking my dog back she said we close today at 5 pm so don't be any later than 4:30 picking her up. What? The hours say close at 8 but that didn't matter her appointment was at 3 so 1 1/2 should be ok to get it done. 37 minutes later they call and say she's done 37 minutes !! 37 !!! I just stopped at the front and asked for the manager and told her all of the above information. She assured me she wanted to make me happy my dog was brought to the front nails had not been ground, I stuck my finger in her ear and it came back waxy and dirty and I did this in front of the manager,she SAW the nasty I said I was not happy and normally don't like to complain but I knew that 37 minutes was not enough time to bathe her and take care of her. The manager said she would arrange for the things to be taken care of and to let my dog go back. Unbeknownst to all of them I am proficient in reading lips due to being deaf. I saw/heard them talking about how I was just being a Karen, that I probably wanted the service free of charge, they told each other they had done the ear cleaning and had done nail grinding. I was FURIOUS. It took them ten minutes and by this time I was so angry I said I would never NEVER use Petsmart for any service. I took my dog home and cleaned her ears (picture of cotton balls I used to clean her so called twice cleaned ears following

Went in yesterday to see the cats they have for Petsmart Charities because I've been wanting to…read moreadopt a cat. The lady I asked if she can help us or find another work who can help automatically starts off with an attitude "well how old are you? You need to be over 21". I tell her my boyfriend & my age and she throws one of the fish decor into a bucket and says "well I'll be right with you". We go over where the cats are while we wait. She opens the door tells us to sit and she'll take the cats out. There are three adorable orange kitties Antonio, Mateo and Nico that I've been stalking online & excited to meet them. She struggling to get them out and decides to just grab the litter box that they're laying in and toss it on the floor so we can see them. All three kitties are scared, nervous and crying. She tells us "I can barley touch them because I'm pregnant". If that's the case why didn't she grab another associate that ISN'T pregnant to help us? Obviously the three orange cats aren't in the mood to play or be around humans. She grabs the litter box and puts them back in there cage. I then ask if we can play with Lorrain, and she kinda huffs about it and grabs her and hands her over to me. Lorrain was a bit scared but slowly warming up. Not even 3 minutes pass and the worker told my boyfriend and I "ok I have to put her away before my boss b*txhes at me". My boyfriend and I were both taken off guard by that comment. 1. Why is there a time limit for customers getting to see, and play with these cats? Knowing that that they can potentially be adopted. 2. Why did this lady think it would be appropriate to use horrible language around us? I was so disappointed and heartbroken. Prior to this we had spent over $100 at PetSmart buying cat toys, litter, litter boxes, food, bowls, and etc. I'm so disappointed in PetSmart and their workers.

They are, hands down, the most knowledgeable, kind, and skilled groomers we've ever had. They truly…read moretake the time to evaluate your dog properly and patiently answer every question. They helped me learn that my Collie (double-coat, long hair) had shave coat, which explained why her fur had become extremely wiry and nearly impossible to detangle. Not only did they explain what was happening, but they also educated me on how to care for her coat properly at home. After their hard work and deep conditioning, her hair is actually soft and brushable again -- something I genuinely didn't think was possible. Here's the wild part: when we first got our puppy years ago, she was shaved by our first groomer. We found a new groomer to work on her after that and fell in love, but they ended up closing shop. Since then she's been to at least a dozen different groomers. Some continued shaving her coat, which only made the shave coat damage worse. The only groomer who ever came close was in Indiana. While I was looking Dog Oasis up to leave this review, I saw the old site and address an realized... this is the original place we fell in love with!!! I had no idea they moved locations. Everything suddenly made sense! Their pricing is more than fair for the level of care and expertise they provide, and I would trust them 100% with my pups. They're also clearly doodle specialists -- I see people bringing their doodles in all the time. I truly cannot say enough good things about the team, the work, or the facility. If you're looking for groomers who actually understand dogs and coats -- this is the place. (If you're searching online while their listing updates, their website is dogoasis.com.)

We have found our pup's favorite boarding spot! Every aspect of customer service, from drop-off to…read morephotos in between to pick-up, we felt our pup was in great hands. The facility felt very secure but was also super welcoming, and you can tell everyone we spoke with truly loves animals and treats all of their boarding dogs like their own. I honestly have no complaints and will absolutely bring our fur baby back here.

Great pricing, awesome service, good selection of healthy pet options, so glad I found them!read more

We buy all our dogs food & treat there haven't used the dog wash yet . The staff is always help and…read morego out their way to find what you need

I'm so happy I found Top Coat & Tails, and I actually found them through Yelp! I'm a first time cat…read moremom, and have an exotic shorthair on top of that, so I knew they required a lot of grooming and attention. Not once have I ever been made to feel silly for any questions I ask, and they're happy to let me watch how they brush and bathe her so that I can do it at home between sessions too. They're so sweet and patient with our little Florence, and she loves being wrapped up in a blanket to snuggle after her bath. Thank you so much for how well you love Flo! We appreciate you.

I had the most positive experience working with Denise and her team. My cat was encouraged to feel…read moreat ease while she was groomed and it was a low stress experience for her as a result. I will definitely continue to bring my cat to this amazing business they did a fantastic job and my cat is so happy to have all of her undercoat thinned out and her chance of getting matted is greatly reduced. Thank you so much, Top Cat And Tails!