Ok, so food court food seldom lives up to franchise standards, but this was truly sub-par today. I still can't figure out how french fries can be simultaneously too darkly cooked and yet be mushy inside. I finally went back up to the counter to ask if maybe they had been sitting around for too long, but was assured nothing except meat patties is left sitting around after being cooked (and wow, doesn't that just make you crave a burger??) All I can assume is that the oil may have been at the wrong temp, but even that assumption is based sadly on just views of The Cooking Channel. Employees seemed bored and were just scrolling/texting on their phones, so I guess there's not much else to do between customers, or at least nothing they found more entertaining or helpful. Sigh... This is one customer who won't interrupt their phone time again. read more