On first visit to A&O's website, which is beautifully done and really professional, you would assume that their team is filled with smart, capable, innovative and creative individuals who have landed major clients and delivered on their word. Unfortunately my experience with them wasn't great. They were flaky and throughout the entire process I felt blamed for not doing things that I was paying them to do. There was never a sense of urgency about our project and it didn't feel like we were given the full attention of the firm even though they market themselves as a boutique agency catering to artists and art businesses. We were never told their strategy or shown any of their ideas about how they were going to market the project. It was all kind of cut and dry and we certainly paid them for more than just a mailing list email blast. I recently checked in on their website to see what was new with them and it seems they've gotten even bigger clients, which is great and hopefully they are doing those clients justice. Advice would be that if you're a smaller organization or a singular artist or popup exhibition, curator looking to promote a certain show or event don't go to them, they wont give you the attention you deserve and it's not worth your money. Seems they only give a lot of attention to well known clients within the industry and are just taking money and blaming the client and the project not being well received if they didn't do their best to fulfill their duties. read more