We came in needing help because the generator on our boat was not starting. Mike delayed showing up two days because of light rain as he was afraid of slipping on the docks. Great, two extra nights we have to pay for. Then was on the boat all of 15 minutes diagnosing a bad starter switch, a part he would need to order. Two days later his assistant came to install the switch, but in doing so realized the wire behind the switch had wiggled loose and was actually the issue. Still installed the new switch, but the new bolts did not line up right, so my husband had to grind down a part to make it all fit. The assistant was on our boat maybe 30 minutes. We were invoiced for 3.5 hours which came to $700, called and were told the hours included getting to the shop, gathering supplies, driving to the boat, walking to the boat AND the shop is only .3 of a mile from the marina and the marina parking lot was only 1000 yards from our boat. On top of gouging us on hours, he also tried to diagnose things wrong on our main engine, one part we had just had done by a yard we trust six months ago. DO NOT USE THIS COMPANY FOR ANY SERVICE ON YOUR BOAT!! Two other boats in harbor with us had him do work on their boats, ended up with things being worse than when they came in. I feel we got off light with this person as at least nothing else got broken or worse. We only got gouged on hours. read more