I am so tired of dealing with this moving company that I didn't even use! Anyone looking for…read moremovers, DO NOT hire Wall to wall movers or Matt Wall. I paid a deposit and cancelled weeks in advance. He will not respond unless I threaten him. 2 months later, I finally get a refund and it was only partial bc he had to wait for stuff to clear and told me I would have the rest by the end of last week and once again, he isn't responding. Awful customer service and terrible way to run a business!

I had scheduled a move date for 8/12 and paid the deposit of $199. I had to cancel the move and…read morecalled well in advance of the 48 hour notice that their policy says is needed for a refund of the deposit. I was told the deposit would be refunded to my account but could take up to 7 days. After 10 days (8/17) I called and spoke with Paul who said that the refund was processed and should be in my bank account in a few days. I have since tried calling and sending emails but have not received a response. Based on how I have been treated and have still not received a refund, I would not do business with this company.

Would not use unless they are giving you an awesome deal and guarantee all items can be delivered…read more Would not let me do a Zero. Did not use. 3 trucks and 6 mean and still they did not deliver all my items. Told me they could move me after looking at my place and the day of service did not do so and left an hour before time. They also made and excuses On why they could not move my other items. Said they would give me a deal and did not. Also called back and wanted to charge me more for services they did not do right the first time. Telling you 1 thing and doing something else not cool. Toya M

Used them twice actually. Obviously they did a good job the first time, so I opted to use them…read moreagain. Movers were on time, professional and hardworking. The only reason why they're getting 4 and not 5-Stars is the fact that they're a smaller company and unlike the larger companies, they're "Regional" and not "National" so if you're planning on moving to California or somewhere super far away like that, they won't be able to accommodate you. Would definitely move with them again and would recommend most definitely.

on time, very pleasant and very thorough. Both men were very friendly and polite. Had old…read morerefrigerator out and new one in within 20 minutes. Respectful and responsible. Good, grateful

Guy's were very courtious and professional. On time and neat. Delivered a refrigerator and…read moreinstalled it. Unfortunately it was packaged damaged but was not their fault. They did everything to fix the problem. Would definitely give them a good review

Boston and his guys at Steel Valley Moving are fantastic! We had A LOT to stuff to move - tons of…read moreboxes and bins, big furniture and we had a day between the pickup and the delivery. Boston handled it all like a Boss! At pickup and delivery, Boston conducted a briefing between himself, us and his crew so we were all on the same page and what the expectation was. Everyone was very kind and respectful and they handled our stuff with care. We are very thankful we found them and grateful for their kindness and professionalism. All the best guys!

The workers are excellent & very fast. They were the lowest price to move our house. We couldn't…read moreask for a better crew.

Great communication leading up to my move. The movers arrived on time, were personable and…read moreprofessional. They made quick of the move and left my home intact which Is greatly appreciated. I would recommend them to anyone and will hire them again should I have another move.

I needed to move 1/2 mile down the road. They showed up on time and were fairly efficient. However,…read morethey caused damaged to my floor, walls, and furniture. When I contacted the company they asked for documentation, which I provided. They initially said they were offer $50.00, but then never heard from them again. They cause deep scratches in my hardwood floors, scraped up a wall, and damaged a desk. I would NOT recommend using them.

Second time around utilizing the Youngstown TM&aT location…read more Prompt, professional, resourceful. These young men crushed it moving us on the hottest day of the year so far. They even called in back-up (an extra fella to speed things up which they didn't charge us extra for). Awesome! It was a local move but a difficult one since the lovely wife and I have accumulated a ton of s#!t that we apparently can't part with. We wholeheartedly recommend Two Men & a Truck Youngstown. Save your aching back; dragging a fridge into a U-Haul yourself isn't a smart move. You know I'm right.

We had used them in the past and had a good experience so we decided to use them again…read more They were even better this time around. Start to finish everyone was professional and super polite. Our movers Brandon, Brandon, Dave and Dan were just amazing!!! Their Tetris skills in loading all our stuff onto the truck were legendary!!! They took care with all our items and help get everything set up before they headed out. It was a crazy hot day and they brought an extra guy to help with no extra charge. I loved that they took a few breaks as this is some tedious work. We gave them a complete list of everything we needed moved and they were able to give us an accurate quote on price. No surprises there! Will recommend to anyone we know in need of movers.

Great communication throughout the entire process. Arrived on time. Worked very hard, great service…read moreand value. Would definitely hire again.

When I asked Kelvin to move a Hamilton studio upright piano from Elyria to Euclid, Ohio ( a 30-mile…read moretrip) he gave me a very reasonable $350 quote. I hesitated a bit, thinking that maybe they would not have enough movers, so he then said he would be sure to have 4 men, but requested $400. That was still very reasonable, much less than other movers I called. He arrived a week later with the truck, 3 other men, many straps to keep the piano stable in the truck. What amazed me was that he then proceeded to wrap my 60-year old piano in plastic, further protecting it from damage. The men were super polite, and they made the transport within an hour, moving into my friend's home flawlessly. I highly recommend this outstanding team! Just one more item: I did prepare a written contract with the agreed-upon quote and delivery address. Kelvin gladly signed it, keeping his copy and returning mine. This gave me peace of mind that I might not have had otherwise when hiring someone I did not know. One other customer mentioned that she texted his quote to him to confirm the amount, so that is perhaps an easier method for confirming the price. Recommendation by Zandra Richardson, Elyria, Ohio

This was the first time I've used any moving company; I'm…read moregetting a bit too old and fragile to do it myself :p The company sent two people for a local move in downtown Cleveland (1B/1B ~750 SF apartment). They were quick (finished in under two hours), polite and awesome. :)

After seeing all the great reviews, I had to try out Bright Eyed Moving! Rob and Bobby were…read morefantastic. They moved me from Lakewood to Fairview Park, Ohio, at a speedy rate, but were very cautious and professional. I was given a time range and they arrived within it friendly and ready to go. Prior to the move, they called a couple of times to confirm locations, prices and optional add-on's. They were able to supply me with a cover for my mattress (that I got to keep!) and proper care for some more fragile items. I was absolutely blown away by their help! Thanks again guys.

The worst experience ever. Rick the owner is a homeophobe and lies about what he charges. He…read morechanges the fees in the middle of moving. He and his movers broke items and would not replace them. They definitely were not professional. They were extremely late.

If I could give this zero stars, I would! Hiring American Quality Moving LLC for our move was the…read moresingle worst decision we've ever made. They advertise as a professional, veteran-owned business with 14 years of experience, claiming to be fully insured and committed to exceeding customer expectations. None of these claims hold true. Red Flags Before the Move Even Started The issues began when a rented U-Haul truck arrived at our door instead of the professional, branded truck prominently displayed on their website. This was not what we expected from a company claiming professionalism. Prior to their arrival, my wife spoke with Ashley Duffin, who reassured us that our packing estimate was fine and that they "account for a specific number of boxes per room." However, once the team arrived, it became clear that there was no plan, and they were unprepared for the job. Unprofessional Conduct and Incompetent Crew Rick, the owner, arrived with two workers, neither of whom appeared to have any professional moving experience. At one point, Rick boasted in front of us about his personal life, bragging about how he "only pays $80 a week in child support" while taking $45,000 from his ex-wife's retirement. This wildly inappropriate behavior in a customer's home reflected his complete lack of professionalism and character. The Move Descends into Chaos What should have been a straightforward move from a two-bedroom apartment to a house turned into a disaster. Despite having a 26' truck capable of moving a larger home, it was packed so inefficiently that they couldn't fit half of our belongings. At the new house, they dumped all our belongings in the garage instead of placing them in the correct rooms as promised. I started moving boxes myself to speed things up, only for Rick to tell me to stop because they would handle it. He then abruptly announced he had to leave for Pennsylvania, wished us "congratulations on the house," and left us with his girlfriend's teenage son to finish the job. This individual was clearly unqualified and physically incapable of helping with the remaining heavy lifting. By 8:15 PM, the team had finally departed from the apartment. It was raining, and the truck was still over 85% full. My furniture was thrown haphazardly into the truck, with no regard for damage. Extortion Tactics Around 9:30 PM, I tried calling Ashley multiple times but received no response. Instead, I got a Zelle request for full payment, with no explanation or confirmation that the job was complete. When I refused to pay without speaking to someone, they held the rest of our belongings hostage. After 30 minutes, Rick called back, showing his true colors. He immediately blamed us, claiming we provided inaccurate information and had "250 boxes," which was a laughable exaggeration. He insisted we had caused the issues and demanded additional payment. At this point, I had no choice but to pay the ransom to avoid a confrontation in my new neighborhood. Payment Issues and Lack of Transparency Adding to the frustration, the company would only accept payment through Zelle or Cash App, claiming that their "state-of-the-art software" was down and they couldn't process credit cards. This felt extremely unprofessional and suspicious, further underscoring their shady practices. Extensive Damages Once we inspected our belongings, we found significant damage: Couches: Torn, stained with dirt and grime. Dining room table: Scratched and gouged. Dining hutch: Cracked. Various other items were damaged due to improper packing and handling. Unresponsive and Dishonest Post-Move When I tried to contact Ashley to request an invoice, receipt, certificate of insurance, and the procedure for filing a damage claim, I was completely ignored. Calls, texts, and emails went unanswered. To make matters worse, their response to the Better Business Bureau was to deny that we were ever their customers, a blatant lie to avoid accountability. Conclusion This company's lack of professionalism, accountability, and integrity is unacceptable. As first-time homeowners, this was supposed to be a joyous milestone, but it was marred by the disastrous service of American Quality Moving LLC. To anyone considering hiring this company--DON'T. If you've had a similar experience, please report them to the following agencies: Federal Motor Carrier Safety Administration (FMCSA) Public Utilities Commission (PUCO) Internal Revenue Service (IRS) Attorney General (AG) Veteran-Owned Small Business (VOSB) Department of Veteran Affairs (VA), including their Office of Inspector General (OIG). Rick Catlett and Ashley Duffin should not be allowed to continue deceiving customers under this or any other business name. If you'd like assistance filing complaints, feel free to reach out to me at vanikg0702@gmail.com. Let's hold this company accountable. Avoid this company at all costs!

The arrived on time. Did a great job and were careful of walls and door. They had a hard move over…read morea hillside with a washer and dryer and lake below. They did a great job.

They were great. On time and very professional. Mrs Morgan was very fair with pricing . When I had…read moreto reschedule they accommodated my change request. I would recommend them as local movers without hesitation.