Lousy service, asked to have home cleaned and they did a horrible job, the pictures show the items…read morewe asked to be deep cleaned to barely have been touched and then they have an attitude demanding payment right away even with me stating it wasn't done correctly. Not worth the $ amount at all.

From the owner: call today to schedule cleaning read more

Quality of work is poor. I wish I'd hired a real company. I thought I was helping an entrepreneur,…read morenot a grifter. I paid Kathleen for a move out cleaning and did not haggle hoping she'd respect that . I ended up paying a real company to redo her work.

I highly recommend Kathleen and her work. I'm only sorry it took me so long to write this review…read more She did a move-in clean for my new house and was extremely thorough. I hadn't moved to the area yet and she cleaned my vacant home prior to my move-in. I sent her a ton of photos and details about what I wanted her to focus on and she was very accommodating. She was a fantastic communicator, great attention to detail, and sent me photos and videos after the job. I had a tile cleaner in the home at the same time and she was able to work around him. She spent the entire day cleaning the house and her prices are more than reasonable. I can't say enough; I highly recommend her work and will use her again if the opportunity presents itself.

Tiffany does a fantastic job cleaning our home! She is so detail oriented and nothing misses her…read morewatchful eye. She even offered to help clean our outdoor kitchen which is NOT a part of anyone's standard cleaning. She has a checklist with all the things she does and she checks off of it every time. We had previously used a large service and we were not impressed with their attention to detail and the fact that they were very disruptive to my husband who was working from home. Tiffany goes above and beyond to make sure she does not disrupt any meetings. She distances well and also wears a mask the entire time even if she is nowhere near us. I highly recommend her!

From the owner: Hi, I am Tiffany with TipTop Home Cleaning, and my small business is family/Veteran owned and…read moreoperated we are also insured and practice all covid-19 safety precautions I can also provide certificate of insurance .

They did a great Job on my house getting it rental ready. They did a deep clean and the house looks…read moredang near brand new..thanks again guys!!!

Jennifer was amazing!! If you have ever been in a college guys apartment a year after they moved…read morein, you know the deep clean needs. She was very kind and thorough . She made his apartment look like he had just moved in. It's smells so much better and it so clean. I can't say enough good things about her and this company. I'll be calling them again .

This cleaning service went above and beyond trying to accommodate me at the last minute when…read moreanother agency strung me along for days and kept cancelling. The ladies on the phone to schedule were pleasant and helpful. This will be the second time this company comes to clean and I'm looking forward to it.

I've debated posting this for weeks, especially seeing other reviews where the owner argues with…read morepeople like a brat who didn't get her way. But after my experience, I would urge people not to spend their hard earned money on a business with an immature business owner with the worst communication skills. Let me preface that we have always been fairly happy with our service. We've had a few not so great cleans, but for the most part, we've been happy. There were just some things we couldn't get past which caused us to cancel our services. We had requested on numerous occasions one cleaner not return to our home - despite this, she has been assigned twice that we can remember. When my husband texted Debra about it, without a response back, he followed up the next day asking if the request for another cleaner and day change to accommodate another cleaner had been done. Debra had responded back "when things are asked of us, we get it done." Additionally, I did not receive a response to my text about it. Personally, I don't think that was the way to respond to a customer who was following up on something that was ignored, but we brushed it off because you can't tell tone over texts. Fast forward - in July, we were supposed to get a cleaner on our normal scheduled day, however it was the 4th of July that Friday) we thought they'd send one on Thursday, but nothing. It would be nice if they would let a customer know that due to holidays, when their next service would be. Fast forward to about a month ago, the cleaner who we asked not to return showed up to our home. Additionally, the cleaner we requested was changed because they thought someone else would be a better fit for us. I called Debra about it, and while sharing our frustrating experience in the nicest tone possible, and letting her know we really liked dealing with them but that I had some feedback to share, she straight up hung up on me while I was mid-sentence. Then had her poor admin (Erin I think her name was) call me to do damage control and clean up her mess because she couldn't handle bad feedback and hung up. Why would you want to work for someone like that? I know she will get on here and argue and rebuttal, and that alone should have been the first red flag for us - seeing how innappropriately she responds to reviews that are not in her favor. Stay away from here. There are way better businesses in MOCO.

They are awesome, they've always done a great job, I definitely recommend this company.read more

I am a real estate agent and hired them to do a job on a recently closed brand new property. They…read moreasked for half upfront and the rest upon completion. They showed up, did not clean and since I am an hour away I trusted them when they said they were done. Paid them and the owner of the home informed me that the property was not cleaned or touched at all. THEY ARE THIEVES DO NOT USE THIS PERSON