Came in while it was super busy, like 10+ customers busy. They were able to get me in immediately…read moreand couldn't have been more kind. The staff is great and works so hard!

They do a decent job, but the customer service, especially of the front desk is absolutely awful!read more

Lauren is a true artist and a total pro! She gave me the most stunning cat eye polish on both my…read morehands and feet--seriously, they shimmer like molten gold in the sun. Beyond the beauty, she treated my corns and bunions with so much care and respect. My feet need extra love, so I booked the $75 pedicure, and it was worth every penny. Lauren's attention to detail and gentle touch made the whole experience feel luxurious and personal. I walked out feeling like a goddess--highly recommend!

Do not waste your time as they do not respect your time!…read more I had been wanting to try this salon for a while; so I called and booked an appointment- they stated they could do a full set & pedi at 5. I arrive early at 445 knowing I'm early, they don't greet me or offer anything that I notice they offer the other women. I'm waiting & eventually another 5 women walk in all with 5 o lock appointments. Eventually we all start to fall off and those women leave. A couple of us stay but it is now past 530 and I've asked multiple times as there is zero urgency through the shop to make sure the group waiting for their 5pm appointment if they have an eta on when they plan to start. At that point they rush me to a pedicure station where I waited another 10 min so all in all I've not even stated my services until almost 6. I end up getting a pedicure (which was an after thought) as I needed my nails done by 630 no one has even started on my hands and I felt there was zero sense of care for my time or any one else's so I let my toes dry and I left. I will say I've lived in scottsdale for 14 years and this was the worst service & experience I've had at a salon ever. They tried to stop me at the door when I was getting up to tell me I had my nails to get done and I stated I had dinner plans at 7 this shouldn't of taken almost 2 hours for a subpar pedicure. Again been in scottsdale 14 years frequent the area often. Very disappointed in the energy and all around care they had for me. Maybe it's me for many reason they didn't care as this was in a different area and definitely had a different vibe inside the salon when I walked in. Should have followed my gut when I saw the lack of interest in helping me the moment I walked in. I will not be going back there and if you respect your time I wouldn't suggest it to anyone else. A pro the salon is clean. I'll give them that. But energy and staff are rude/inconsiderate.

Absolutely loved my experience at ColorBox Nails. The atmosphere is beautiful, comfortable, and…read moreinstantly relaxing the kind of place you actually want to spend time in, not just rush through an appointment. Julie did a phenomenal job on my nails. She helped me decide what would look best and truly cared about the final result. I will 100 percent be requesting her again. She has an amazing eye and made the whole experience feel effortless and fun. Jason was also super attentive and awesome, constantly checking in to make sure everything was perfect. You can tell the team genuinely cares about the quality of their work and their clients' experience. Highly recommend ColorBox Nails if you want great service, a pretty space, and nails you're obsessed with when you leave.

Gabby was very accommodating and professional. I enjoyed talking with her and my nails came out…read morebeautifully. Highly recommend!

I love this business I would totally recommend this company to anybody who needs nails done high…read moreenergy and lovely nail tech Lynne made my experience amazing. The manicure is great for both men and women too hope you have the same great experience as me.

My mom and I have been coming here for years, and there's a reason we keep coming back! Everyone is…read morealways so kind, patient, and caring with my mom, who suffers from dementia. They treat her with such genuine compassion, which means so much to me. We're also never left waiting past our appointment time, and we always get amazing results. The service is consistently wonderful, and it's clear that they truly care about their customers. I highly recommend them and will continue coming back for years to come!

I had no idea this nail salon existed...let alone walking distance and in the plaza I frequent…read moreoften. I had a pleasant experience here. I got a French tip hard gel manicure and it has lasted for almost 3 weeks. Clean salon and all the techs had smiles on their faces which is always appreciated. Loved the vibes and I will be back!

Lisa has been very friendly and professional during my appointment with her. My hands and feet are…read moregorgeous after.

I've been going to Lisa for almost 5 years. I cant imagine going anywhere else. She has taken me…read moreoutside my comfort zone and made me realize I like more than just square French tips. We have a great time when im in her chair and am always amazed by what she comes up with. Her talent and ability to learn new things and apply them is tremendous. I will never go anywhere else.

Hand's down the best place in Scottsdale to get your nails done. Johnny is so kind and…read moreprofessional, a true artist. I highly recommend, you will not be disappointed. Give them a try!

Kat at The Nail Method is amazing!! She is very meticulous and makes sure your nails look perfect…read moreThe studio is also very clean and comfortable! Also, the prices for the quality cannot be beat. This is the only nail salon I will go to from now on!

I was a bit hesitant based on some of the negative reviews but was pleasantly surprised that none…read moreof the concerns mentioned in the review were accurate. It was clean, tidy, and looks much better on the inside than it does on the outside. My technician and the one who greeted me were all very nice and accommodating. I had a great service with the Volcano Pedicure and would absolutely come here again.

I've been a loyal client at this salon for over a year and have always gone to the same nail tech…read more As with many nail salons, even when you have an appointment, it's pretty normal to end up waiting 15-20 minutes for the technician to finish with another client. Today I had a 3 PM appointment and simply called ahead to ask if my nail tech was running behind. I live four minutes away, so if she was delayed, I could just come a little later instead of sitting there waiting. The man at the front desk was incredibly rude and told me that if I "don't have time to wait," I should never come to the salon again, and then hung up on me. I never said I didn't have time to wait. I was simply asking if they were running behind so I could time my arrival accordingly. It's very disappointing that clients are expected to be understanding when the salon is running late, but asking for that same consideration in return is treated as a problem. After being a loyal client for over a year, the way I was spoken to was absolutely despicable. Hanging up on a client is disrespectful, unprofessional, and completely unacceptable regardless of the situation. Shame on you for treating a loyal customer this way. I will never return. ******** Your response actually confirms exactly why I called. And just to correct the record, I called at 2:44 PM, not 2:55 PM. Yes, my time is important to me, just as your technicians' time and every other client's time is important. That is exactly why I called ahead. I live four minutes away and simply wanted to know if Trinity was running behind so I could arrive accordingly instead of sitting in the salon waiting 20 minutes. I never asked anyone to stop working on another client, rush another service, or treat my time as more valuable than anyone else's. What I still do not understand is why such a simple question had to turn into this level of hostility. A professional response could have been, "She may be running a few minutes behind, but we can't give you an exact time." That would have been the end of it. Instead, you chose to tell a loyal client not to come back and hang up the phone. And now your public response is filled with sarcasm, accusations, and personal attacks. Buddy, you should not be in customer service if this is how you handle a very basic question from a client. If this is your salon, I genuinely think you have a long way to go in learning how to communicate with customers and how to de-escalate a simple situation instead of turning it into something much bigger. And if this is not your salon, I sincerely hope the owner is reading these responses, because the way you are speaking to customers publicly is doing the business no favors. At the end of the day, the issue was never about waiting a few minutes. It was about the disrespectful way you handled a simple, reasonable question. And don't worry about me finding another salon. There are plenty of great salons around, and I already got my nails done today, so we're all good.