Justin came by & was very nice & knowledgeable. He gave us options to consider before we decide to…read moremove forward with the work.

Easily the nicest, most respectful HVAC company I've ever encountered!! I spoke to at least 3 prior…read moreto being referred to Mr. Wilson. They are not the most affordable, but you absolutely get what you pay for. Extremely professional, courteous, and helpful. I had my 13+ year old HVAC finally die on me about a month ago during the 100°+ sweltering days. I called them and within 2 hours the technician came out to diagnose the problem, discovered it was time to replace the system, but temporarily fixed it until we could agree on price, model & install date. 2 weeks later, the city permit was pulled, they had their electrician & plumber out, and the entire system was replaced. Exactly on time, as expected & friendly. They laid mats down while walking inside to not get dirt anywhere on my floors, they wore masks, informed me of exactly what to expect, who to expect on site, etc. Booth was extremely knowledgeable and walked me through all the options for systems, design, pricing, etc. I cannot recommend them enough!!

My AC was diagnosed with low Freon by a different company a month before the problem; very little…read morecool air coming out of the vents. My home warranty connected me with Robert from Dunn Air. Not much diagnosis is needed from Robert since I'm pretty sure my problem was due to the low Freon. He came out and refilled my Freon for 1/5 the price of the other bigger company (not through home warranty)! Before leaving this review, I read a few of the other 1-star reviews of Dunn Air. I guess the conclusion here is to go with Dunn Air if you need Freon refills, but maybe go with someone else for a true diagnosis. From my personal experience, I give them 5-stars.

I have used Dunn Air for a few years now to service my two A/C units, one of which is rapidly…read moreaging. I am extremely happy with Dunn Air and recommend them highly. Bob is a sole proprietor and so he really puts passion into what he does. He is also responsive and honest about both cost and time to repair something. His billing is transparent and he is on time. Speaking of that old unit, even though he could make more installing a new system, every year he does all he can to make sure my old unit keeps cranking, which I greatly appreciate, considering how much a new system would cost me.

Prompt and knowledgeable. Apparently there had been problems with the AC system prior to us buying…read morethe house (my new neighbors told me). One AC company told me both of my systems in this 2 year old house had to be replaced to the tune of $60 thousand. They evaluated and said it didn't need to be replaced. Shortly after moving in, the ceiling flooded due to the AC pan. They responded immediately even though I wasn't a client. They also figured out the hospital grade filtration system that had been uninstalled by the prior owners (It had been installed backwards)

Tech Ryan was here at the time requested. I asked if I had the wiring I needed to upgrade my…read morethermostat when I do replace it. He assured me everything I would need is there. Did a thorough job of cleaning my A/C unit. Have been a customer for many years and have been satisfied with this company.

Quan Air did routine A/C maintenance call on our unit…read more Technician, Robert was courteous and helpful during service call and thoroughly checked unit for any potential issues. A/C unit is ready for summer. Excellent work from Quan Air...

Our thermostat was following it's normal schedule to cool the bedroom down at night, but it ran for…read moreabout 2 hours and the temp stayed the same. For the first time while living in this house, I slept with an outside door open. When I woke up this morning, I did a quick Yelp search for AC service in my neighborhood. Quan Air was the the highest rated and all the reviews pointed out their professionalism. I emailed from the website, then called. I know that's a lot for 7:30 am, but it's humid in SATX and I couldn't stand feeling awful for another night or two. Amber called me back a few minutes later and managed to get us on the schedule today. Andy showed up about 20 minutes earlier than the window, but I'm fine with it because it's 82° with 72% humidity at 11 am. Andy pointed out some maintenance things, this is my first air conditioner. It was helpful to learn all the things to do that will save us money and keep our AC running. He also replaced a motor, rinsed our AC vents, and checked the condensation pans in the attic. He helped me install the replacement filters I found in my closet. Thanks a million for saving us from the humidity.

Have used this business since September 2023. Did great work. However....they installed something…read morethat made the unit turn off if detected moisture. 3 times a day. Had to reset breaker each time. Came out next day and removed it. Never got a call back about a refund. I called every 2 weeks for 6 months. No reply. No refund. This past February they took out of my account for spring maintenance. OK. I thought they'd call to set up appointment. Never called. I called them for 3 month. They haven't picked up the phone or returned my call. Can't find anything on the web as they are out of business. It's sad as they were a good company. The repair guys that is. The office not so much.

Had the Gold Comfort Protection plan that cost $20 per month from this company. Had them come out…read morefor the annual visit which is included with the plan. Technician did something that made my Trane smart thermostat stop working. Company states that it was faulty and not their responsibility.

EXCELLENT service provided! Our air conditioner went out and we contacted our home warranty to…read moreschedule a repair. The home warranty selected Best Tex A.C. Professionals to be the service provider. Alberto Gomez, the service technician provided the service and told us that because this was a home warranty repair he had to just replace the part that failed and told us he was not sure how long it would last since this is an old system and not all parts are available. Shortly after the repair, the unit failed again so Alberto with Best Tex A.C. Professionals came out again and was unable to repair the unit. Alberto tirelessly worked with our home warranty company to get approval to replace the outside unit. His efforts paid off and we were approved for a new unit! Denise, the office manager provided outstanding communications providing fast replies to our questions and follow up on any task that needed to be completed. Once the new unit was available for pick up, Alberto schedule the installation date with us. To be honest, it is central Texas in the middle of the summer and we would have scheduled the installation at night if that would have helped. To be proactive and reduce time on the install date, Alberto came out on Sunday afternoon to complete some pre-work. This REALLY expedited the installation the following day. On the day of install Alberto arrived August 30 promptly as scheduled and began the install which included the outside unit and the inside unit. Once the install was completed he cleaned up ALL of the installation debris, boxes, and trash that was created during the installation. We are very happy with the results of Alberto's work, impressed with his high level of customer service, and thankful he worked hard to get the installation completed quickly and efficiently. Ahhhh, that cold air feels GOOD! We highly recommend Best Tex A.C. Professionals! Alberto and Denise provided EXCELLENT service all the way around.

AC wasn't cooling. Alberto came out same day I called. He quickly diagnosed the problem and ordered…read morethe parts. While parts were on order he temporarily installed a window unit so my family and pup wouldn't suffer in this heat. As soon as the parts arrived he came to my house the same day and repaired my AC!! Couldn't have been more happy !! Thanks Alberto

Very pleased and fortunate to have Eric install a new air conditioning system, in our home…read more Installed pumps, air ducts, vents, water supply lines, connected the wiring and controls. Hence, our home is always cool in summer and warm in winter time. Very knowledgeable and responsible with his work. Plus he hooked us up with a Nest thermostat and gave us a great deal compared to other's. Definitely recommend him.

Installed a mini-split system for me. Gave me a one year warranty. Had a couple of installation…read moreissues that they fixed. Been a couple of months and the unit stopped cooling. He came out, troubleshot and found the issue. Said he needed to order parts. Said he would be back out the next week once the part came in. Never heard from him again even after numerous calls and texts. Been a month in the Texas heat with no a/c. Not very reliable. Had to call another company to finish the job.

My A/C took a dump on a triple-digit summer day. After getting a shady run-around from the company…read morethat AHS paired me with, I decided I couldn't wait any longer and called Beltran. I called before dawn on a Sunday morning, and they were here in just a couple of hours. They diagnosed the problem right away, showed me how they knew what the issue was, and fixed it immediately. He even helped me change all my air filters and washed off the compressor coils in my backyard. I am going to recommend Beltran to anyone I know that ever has a/c issues. Totally blown away by the great service.

Used to be reputable but now they will upsell you on parts and services you don't need. I'd avoid.read more