I spoke with Cole, regarding a wood framed window that was stuck wide open at my mother's home…read more He was willing to put a rush on a replacement window, knowing that it is storm season. I had the window taped up with Plastic Sheeting, and was at wits end in trying to resolve the issue. He suggested trying Lemon Pledge, before ordering a new window. Let's just say that I was amazed, and extremely thankful to him and Dover Doors & Windows for not attempting to sell me 1st, when there was a possible solution. I will recommend this company to anyone seeking windows moving forward Jim E

Our family had our Garage Door replaces approximately 5 years ago. Right at the 5 year mark our…read moregarage ceased to work. It began to bend and bow, becoming unusable. Once this happened we contacted Dover and Company and they did not respond to us at all. It was at this point that we started a complaint with the BBB. We then reached back out to the company and they were willing to talk to us at that point. The owner stated that he would be willing to replace the garage door at cost. We indicated that moving forward with that option was not the company taking any responsibility they stated that they would be willing to replace the springs exchanging them with their heavier springs at their expense. We agreed to that and moved forward with getting them replaced. When the technicians from Dover come to our home they did not have the heavier and springs they tried to replace the existing springs with the same weight of springs that we had originally. The technician mentioned it and when we brought up the issue he had to contact his company to get the go ahead to replace the springs. Once that took place, the door was still not able to close. The Technician left at that point. We still did get a bill for this replacement!!! That is a large issue. Not only was it almost impossible to obtain meaningful assistance and a willingness to accept some accountability from Dover and Company but the replacement work was not what we were promised and then we received a bill when it was not warranted nor was the job completed. Dover and Company has proven to be not only dishonest but also does not stand behind their work.

This was my first time really running a project through Yelp. I reached out to a few window…read morecompanies. Chris from Main Street was quick to respond and we set up an on-site consult for later in the week. I knew which windows (4 of them) I wanted replaced since an Anderson Renewal guy had come out separately to inspect & provide a quote. Chris from Main Street was extremely kind, helpful, and upfront. I chose them ultimately because of this pleasant meeting, urgency for the replacement, and fair price. He was my only point of contact the whole job which was nice and he was on top of communicating things throughout the whole process. We also have siding being replaced so he communicated with my other contractor to coordinate timing. Pricing was very reasonable compared to Renewal but more expensive than a DIY vinyl install because of the window quality. I wanted a window that would last and was willing to pay more. The Anderson 100 series installed was literally half the cost of what Renewal had quoted me (I believe they quoted the 300 series) but are very high quality windows regardless and we really like them. There are some minor aesthetic defects from the manufacturing of the windows (pictured here) but they can be trimmed off very easily and aren't a concern. The installer Dre came in with Dan as support and they did a beautiful job. I had plenty of notice beforehand and they finished the job exactly as estimated (about 6 hours) after cleaning up very nicely. All in all, I thought Main Street Windows had a competitive price, I appreciated their recommendation for the product, they did a great job communicating, and the windows look great.

Chris is the best person to work with! He's so knowledgeable and patient! He worked with us from…read morethe very beginning quoted to the final inspection. He's always reachable and kind! He's also very reasonable! We will be using him for phase 2 of our windows and I'll be recommending him to everyone!!

D &W is and will be the people I will always go to when I have any upgrades. Repairs. Or advise on…read moreanything that I need. I have had them do upgrades on three of my homes over the past years and have been very pleased with the results. They will work with you to make you happy with their work. Give them a try. You won't be disappointed

I can't rate the quality or workman ship of D&W. The person that came out to give us an estimate…read morewas rude on the phone to me when she got here 10 minutes early. Tried to sell all kind's of extra's and not sure about 1 windo. Good Grief. Rude is not a good impression . Think I'll check out other companies.

Well, let's just start by saying..Don't believe any promises on Start Dates. we signed the…read morecontract and gave the Salesman $12,000.00 (half) on 6/11/2025. Project was supposed to start on, or around 7/29/2025. we kept contacting them, and didn't get a reply. Finally, on 9/17/25, Ashley spoke with Installer, they were finishing a job, and would be out to start the following week..9/22/25. That day, the dumpster was dropped off and the material was delivered. The work was to be started on Tuesday 9/23/25...NO ONE SHOWED UP OR CALLED. I called Ashley, she contacted installer, and he said they were still finishing previous job, and they would be out to Start on Wednesday, well Wednesday came and went with another NO SHOW. THURSDAY, I called Ashley going on 10am because they weren't here yet., she called back at 11:30, telling me that the installer didn't have a crew. After she talked to the Installation Manager, he said he would be here on Friday with the Installer. Friday 9/29/25, came and again NO SHOW!!! I text Ashley at 10am, received a text back at 11:45, saying the Installation Manager (Chris) would be here Saturday. Maybe Chad, the installer also. 9/27/25 Saturday..Chris got here 8:45, Chad arrived around 10am, complaining about where we lived , it was a long drive from Flint where he lives. We live in Richmond Township. They worked till 5pm. Sunday, they Both came out and got the siding done on the Peaks of the house. They said they would be back on Monday to Prep for Stone Work. 9/29/25 Monday...NO SHOW, AGAIN 9/3025 Tuesday, Chris show up, Chad eventually came...they worked until about 2pm, then had to leave. 10/1/25 Wednesday, Chad came out at 10am, worked for 2 hrs, then told my Husband that he was 'Frustrated' , so he left. He never did return. Finally, by the Noon on Friday 10/3/25, the prep work was done. Ashley contacted the Stone Work installers, the were to start on Tuesday 10/7/25...Another NO SHOW 10/8/25 Wednesday..NO SHOW 10/9/25 Thursday, got here around noon 10/10/25 Friday.. NO SHOW Finally by the end of the day on Tuesday, 10/14/25, the job was Done! On Thursday 10/16/25 , my Husband gets an email with the Final Bill, requesting payment. They never came out and clean the Stone Work. They had to adjust the bill for Credit due to Us, for unused Materials, and they were expecting final payment without doing any of that. In the end, it took them 2 weeks before they adjusted the bill, and they never came back to clean the stone work. If it wasn't for Chris, the installation manager, it would not have gotten finished.. We give Chris a 10 star review, and everyone else 3 stars.

unbelievable poor service for two probless, very expensive sliding door. then weather stripping…read morefell off and I can't put the screen in. these people should be shut down!! almost over six thousand dollars!! I have called and called. I hope they read this Catherine Tocco 5204762089 still waiting for call back, keep telling me it's parts being ordered! scam artist they are!! never call them

Real down to earth staff, great prices and outstanding service. They're a great company to do…read morebusiness with, I would recommend this company to everyone!

Outstanding service! Even at a busy season the revision of and replacement of a double garage door…read morewas 19 hours. That's outstanding. Workers were punctual, professional and kind. We are 100% satisfied with JCL.

Used them for a broken garage door in a new house we bought. It was a easy fix but the employee…read moresaid he would at least lube up the track since he was already out. Great service and prices. Added bonus owner us a Christian and this is a mom and pop owned company. Having either one of those is not easy to find now and since it has both I was shocked. Plus great employees and honest? This company is a winner for sure!

I just purchased a home and needed new basement windows. They were very helpful and knowledgeable…read morein the selection process and installation. The new glass block windows look amazing. Thank you

From the owner: We are a family owned company. We offer handyman services, Exterior/Interior door installation,…read morewindow installation, flooring, and more. Give us a call today!

Excellent fence! I was very happy with the new fence that was installed. He did exactly as we…read morewanted and offered great suggestions. The gates were also excellent. I would recommend this company. The price was better than a few others estimates i had gotten. So, for a lower price and got exceptional work!

We are thrilled with our new fence. Jeff takes great pride in his work and the quality shows. He…read morecompleted the job in the timing that was promised. We highly recommend Superior Fence. Thank you Jeff! Elaine & Tom