The people that sit in that office are horrible people.. very rude.. unprofessional. I will never call for a tow from them again.. they may have money... But they don't have GOD... They use people.. workers don't stay cause they treat them very bad. Be aware of this company. Greed gets you no where. read more

My son recently hydroplaned his car and the Biloxi police would only allow me to use this company. They got the vehicle around 9:30-10:00pm and it was picked up before 2:00 PM the next day. This company charged $250 for the tow and $35 a day and charged me for 2 days and told the body shop if they didn't get it by 2pm it would be another $35. other companies in the area are not allowed to charge more than $150 for the tow per city regulations. What makes this company special. Avoid doing business with this company if you're able. I was not able to and wow! Very disappointed in a locally owned and operated business. E&M was only going to charge me $100 and was only 5 minutes behind his companies truck. Makes me think Biloxi PD is showing favoritism to a company that price gouges its customers. read more

I stayed at the scene of the accident instead of taking the ambulance to make sure my mom got everything out of my truck. I told the officer they would steal whatever was left. He didn't believe me. Only thing that was left was my .50 cal camo antenna that was put on with red thread lock. Got to the tow yard to do the virtual inspection. What's missing? My antenna. Office lady got so defensive and said our drivers don't steal. Bull shit lady. Who else is going to see that small camo antenna for one. Then have a rag and pipe wrench handy to get if off without damaging it? Fucking ridiculous and petty. Take your broke ass to advance auto and buy your own. read more

This has to be the most dishonest recovery-towing service I have ever personally run across. I called to get info regarding a friends car that was involved in an accident. MY FRIEND WAS DRUNK...Terrible decision on his part but no one was killed thankfully. I called this morning and spoke to her directly and while I was relaying the message to my friend she interjects and barks out "WILL YOU PLEASE STOP TALKING!!!!!!" I explained that I was trying to relay this message to him and assist with the pickup. I could tell this was going to a doozy. She told me that the tow fee was 350 odd dollars at that they only accepted CASH. I thought this was weird but have since beed told thats how these folks lie about income.. Here come the extra fees for GATE charge and even charging us on the weekend even though they were not open. . We get to a "shared" office, dirty space and smelled, and she immediately starts barking about the CASH only. I asked if its drivable? She said "ITS NOT MY RESPONSIBILITY TO FIGURE OUT IF ITS DRIVABLE" We pay, Some other guy drives us the few blocks to the pick up spot. As we get out of my vehicle, the guy says, "That cars not going anywhere" I ask him why she took my money for pickup and he called her. I could hear the mouth breathing troglodyte yelling "THEY GOT TO 3:30 TO GET THAT OUT OF MY YARD" We return to talk to her after getting out the remains of the truck. She starts screaming that she told me we could look first then decide. I assure you she did not. She is a baldfaced liar and a cheating thief. SO @BILOXI POLICE DEPT.... quit using them please. 350 dollars 3 block tow from the accident site. Cash only liar........ mouthbreater........ read more