I can't recommend this company enough. Polite, throughout and professional. Ended up towing to a…read moremechanic that couldn't help and had to bother them again. hopefully I don't need their services any time soon but you cannot ask for a more helpful and honest towing company. They answered all my questions and explained every decision to move the car! Seriously, thank you Danny McCluskey!!

Mr.Danny helped me get my truck out of the road with efficiency and friendliness. I would use him…read moreagain and again (hopefully I won't have to)

highly recommend these guys. he was pretty much a kid, but he knew his stuff and got the job done…read more he even gave us a ride with him and went on and towed us while I figured out how to get the money off of chime to venmo to pay him. I will def. call these guys again.

My roommate had broken down and needed assistance to get going again. After trying friends and…read morefamily I called BB Towing. He was able to get to him quickly and have him back on the road again. I would highly recommend him and will call on him again if we run into any issues again.

I do NOT recommend Marty's Service Center. My motorcycle was taken in on Nov 25 for two tire…read morechanges + a minor clutch lever bolt adjustment. I was quoted $70 total, but when I came to pick it up (Dec 18) I was charged $1,284.49, including unauthorized parts and labor that I never approved or signed for. I was never given an estimate and I only saw the itemized invoice at the time of payment. Part pricing was also extremely inflated (same part numbers online were about $272 total, but I was billed around $695 for those parts). The front desk worker Danny Wooten was mouthy and unprofessional, and even said he was trying to "get this damn thing out of my hair" while refusing to address the extra charges. They also required cash only to release my motorcycle. I reported this through the Mississippi Attorney General and the business's response misrepresented key facts. If you've had a similar experience, report it here: https://portal.ago.ms.gov/public/?q=node/403 To the business: before disputing this review, I encourage you to review the documentation related to my case. Numerous other customers have publicly shared similar experiences, which suggests this is not an isolated incident. My statements are supported by records and documentation, and I stand by the accuracy of what I have shared here.

Total rip-off operation. 3 hours labor to put in an AC compressor. Standard is 2 1/2 hours, so not…read morereally WAY out of line. The problem is they didn't even do the job correctly. Belt not tensioned properly and dash connections not made. If you're not a local (you wouldn't be reading this or anything, if you were) and doing the owner's daughter (i.e. brother or cousin), I'd recommend Robert's Auto Service on MS 373 by the back gate to Columbus AFB.

I called this man at 7:00 p.m. from Georgia needing him to pick up a vehicle and had nowhere to tow…read moreit to til a.m. when Some place was open in the a.m. He said no problem picked it up brought it to his place til a.m. found me a service place and took it to them. I have no idea what I would have done if not for him. A+++++ best service ever

BEWARE OF THIEVES!!!!!!!!!!!!! If it was in any way possible to give this place negative stars…read morebelieve me I would. I've been fighting with this company for over a year because after they towed my car from an accident I found stuff to be missing. When the guy arrived he rushed me when I was getting stuff out of my car before he loaded it up and was rude the whole time. When he got back to the lot he was more than eager to repeatedly tell me I couldnt get anything else out and that I had to leave. They stole my xm radio, 3 tennis rackets, a vaccum, and a couple necklaces from my car. Of course they denied everything so if you bought any of those items at a pawn shop in Columbus in this past year, you probably have my stolen property. I wouldnt send Satan himself to this joke of an establishment where all they do is steal from you. So mad!!!

Did a fantastic job on my sons GMC Sierra Truck was in for…read morerepair and was quickly repaired and returned to my son who is attending Mississippi State in a very timely manner Great shop and Timothy has outstanding customer service Would recommend this shop to anyone

Great and friendly service. My truck was side-swiped while parked on the street, pretty extensive…read moredamage. The total repair took about a month with Tim ordering parts and working on my vehicle when he could to make the repairs happen as quickly as possible. He kept me informed throughout the entire process. My truck looks great. Highly recommend!

They lie and could care less. I was told there was ony one scratch and that it would be buffed out…read more When I saw several scrapes on the driver door they could have cared less. Then I noticed an entire part missing. It had been missing so long the part under it was rusted. When I sent a picture of that to Kevin....his response was smh. Very unprofessional. I will be telling people my experience everywhere I can for years.

We bought a 2017 Toyota RAV4 there two years ago, but what sets the service department apart from…read moreothers is the chief mechanic has worked in their service department for 10+ years and has worked on many different makes and models. The costs for service is very competitive and the staff are very friendly too. We take our Jeep and Kia to their service department without hesitation or anxiety over the final bill.

It was a great shop prior to being bought out by William Wells. The mechanics don't quite seem to…read moreknow what they are doing. I went a few months ago and got a $300 quote for a muffler delete. Went next door and got it done for $100. More recently, my car wouldn't start and was thought to be starter related. They charged nearly $150 for diagnostic and then another $80 for parts and labor. And it wasn't the problem. I then figured out the issue (a shift lever position issue)and called them to let them know and ask about a refund for the diagnostic beings they got it completely wrong. I was told that I didn't leave the far long enough for a full diagnostic and there was nothing they can do. So if you need a tire fixed and want to deal with nice people. This is your place. If you need some more serious work done, enter at your own risk.

My first business dealing in Mississippi, coming from living in the Seattle/Bellevue area my whole…read morelife. I had a broken exhaust hanger when working on my own car, but I didn't have welding equipment. Needed the car for a weekend trip to Biloxi. A coworker suggested this place, next to the well-known United Deli. There wasn't much of a parking lot, just a bunch of cars. Just found a spot and parked. When I went into front office, there wasn't anyone in the counter, but a guy came in from outside that I saw earlier to see what I needed done. He just went up to me and got straight up to the issue I had. Our conversation wasn't done behind a desk or service counter, but we were both standing in the middle of the room conversing like friends already. This was the same with the mechanic/welder, very knowledgeable and quick. These guys are straight-shooters with no BS, which I appreciated very much. Compared to even the better shops in Seattle, I was very impressed that I received very warm and personable service. The customers were fun to talk to. Despite it looking busy, and most of their stalls full when I arrived, they were able to get me in and out in less than 20 minutes. The shop does other services, but I have no direct dealing with those. When I moved to this state, I was mocked lightly as Washington was leaps and bounds better. Although miss the scenery and environment of the NW, the people and personality in Mississippi make up for it, and this shop has exemplified this example.

Honest & reliable. I needed a replacement windshield on…read more2023 Mazda (rock from a passing car on SR 82 got me) & called this business since I live in town & didn't want to go to dealer 90 miles away. Took my info & called back with info that it would take 5-6 months (car too new). Confirmed by my dealer. He said he would check & get back as soon as he could get one. That was October 23. Got a call yesterday with good news, they could get one & install today 11/15! They text with updates, greatly appreciated! My Happy Thanksgiving$$$