In 2018 taxi's should be equipped with credit card machines. At the very least you should tell…read morepassengers when you don't take cards. You definitely shouldn't keep the meter running while taking them to the ATM to get cash because you don't make that information available.

The facilities are in very poor condition. Garbage in the corners, fungi buildup on the sides of…read morethe toilet, bacteria and fungus buildup on the ceilings. A/C vents have green fungi buildup as well. Ceilings in very poor condition, broken and stained by water leaks. A very limited site and not recommended for breathing. I suggest just buy your trip and wait outside. This station has to get a contractor to make repairs in the facilities.

I wish there was a - minus rating.... I just got off the…read morephone with customer service in regards of my lost baggage claim, and I found out that a company called FLEX bought Greyhound.... AND doesn't supply baggage tags anymore... Customer has to BUY and PRINT them at home..... Their level of stupidity is growing rapidly.....

So I called the service to ask for a taxi, just now, my Spanish isn't great speaking wise but I do…read moreunderstand, anyways the guy didn't speak English and I think he thought I hung up or he thought he hung up or he purposely talked negatively about me saying I was a gringa with a nopal on my forehead lol rude

Thank you for hanging up on me when my colleague and I were stranded at our hotel! Ended up calling…read moreFeli taxi and glad I did.