The entire repair process was questionable. The washer was sold as 10 year major components 5…read moreyears full warranty. 4 years in it stops spinning at high speed. I called the warranty/ Maytag number and am told that since I didn't purchase the Lowes "extended" warranty I was out of luck! Excuse me, what part of 5 years parts & labor from Maytag (its the Commercial model) would have me buy a 3 year overlapping warranty. But, Mr Appliance sent a tech. He listened to it running for about two minutes, said "Ive never heard that sound before?" And tells me the motor is out, ran no codes or any troubleshooting? Came back in with the estimate of $768. To fix a washer UNDER WARRANTY. ($975. Washer, 4 years old.) They charged me $125 for the service call but we're "supposed" to deduct it from my final bill. Ended up costing me 570 More to have them fix it . He replaced a perfectly good motor (and took the old one with him, even when I asked for it to be left, since I bought it. He ended up using process of elimination to decide it was the plastic gear and he "happened" to have a spare... for $80. Once that one piece went in. Ran perfectly. No break 9n the bill, no warranty help from Maytag. Didn't even deduct the $125 at the end. Done fighting both.. cut my loses and just let everyone know to avoid Both. Especially Maytag washers. ​

From the owner: Since 1996, Mr. Appliance® has been your proud partner for speedy home and business appliance…read morerepair throughout North America. Our service professionals are here to serve all your residential or commercial washer and dryer repair, oven repair, fridge repair and all other appliance repair needs. When you work with Mr. Appliance of Spring Hill you can trust that our expert technicians will take pride in the cleanliness of their work, going so far as to bring a doormat to your home and wear protective shoe coverings before entering. We provide upfront, clear pricing, and never charge by the hour. We diagnose your repair in person and always provide on-time service and guaranteed work.

Excellent service! The people were incredibly friendly, professional, and quick to diagnose the…read moreissue. My oven and dryer were working again in no time, and the communication and pricing were great. Highly recommend!

Follow up time for repair is poor! I encourage folks not to request their service otherwise you…read morewill be disappointed! They are not user friendly or stand behind their wo

Excellent service great price. Alex and Alex are honest and dedicated to the perfection of the job…read more If you need a water softener installed, a washer/ dryer cleaning or anything else that they I highly recommend this honest LOCAL company. One and done! Thank you so much Big Sam Appliance for your much needed help. We will be using you if we have any issues with any of our appliances in the future.

Texted them last night about an issue with my freezer door that was stuck. They're currently…read morerunning an April promo with a $35 diagnostic fee, which is a great deal. They came out the very next morning--amazing response time! The two technicians, both named Alex, were super professional and gave me a quote of just $130 to fix the problem without needing to buy any parts. For comparison, another company had quoted me over $400 for labor and parts. They even cleaned the back of my fridge. They're a family-owned business and come across as very honest and trustworthy. Definitely recommend them!

Joe is very responsive, friendly, and professional. In fact, he made a couple of recommendations…read moreover the phone to troubleshoot my dishwasher before he made the visit. The tips ended up resolving the problem and he saved me from having a service call. This kind of support is outstanding, and I look forward to using his services in the future.

Very knowledgeable and affordable. Joe was quick to reply to my phone message. He ordered the part…read moreI needed for my refrigerator and promptly installed it.

My Maytag dryer was overheating. They were able to come the same day and showed up right on time…read more Got everything working and the price was very reasonable. Highly recommend!

A/C needed a new drain line to stop its clogging. Working in a FL attic is not easy with the heat…read more They didn't stop until the job was done and double checked. Kenneth and Santos are a great team.

Dishwasher repaired by Bill Combs. Excellent schedule to service time, flexible hours, quality…read morework. Our dishwasher was operational within minutes. These folks have been working Spring Hill/Brooksville for a long time, great folks to have around. Highly recommended.

Best repair company in the area. Fair prices, professional service technicans. Work is completed…read moreleaving the area clean and tidy. When they repair it it's done correctly. I'll keep using them.

This place is a joke I called to get a part quote!! "$22-$45" I get there he tell me $89.99 plus…read moretax!!!! When I tell him anywhere you ask have them from $18- $35 the most .. When I said I called about the quote he said "I don't know who told u that? " well there are only two of you in here so who was it. "Must have been the guy next store" so I pulled it up on Amazon and showed him. He turned red and knew he was busted for trying to charge someone almost 200% then the part is worth! " must have fallen of a truck that's how they got them". They are rude and when a tech calls told them well some one said they can get it on amazon for $22 shipped to their door in two days and he was talking bout me!! Rude I don't recommend going here for anything if you need parts your best bet is go on Amazon and get it 90% cheaper and install yourself!!! This place is a joke

We initially contacted George's Appliance Center on February 26, 2024 to schedule a repair for our…read morewashing machine that had recently started leaking. The appointment was scheduled for February 29. We were told that someone would contact us before 9 a.m. that day to schedule a 2-hour arrival window. I advised the person to whom I was speaking that our machine was 30-years old, after which she asked for the model number to assure they could still get parts. She advised me that parts were still available At 11:00 a.m. on February 29, I contacted the office to ask when someone was coming, as I had not yet received a call regarding the service window. After a brief hold, I was told that "none of the technicians had picked up our service ticket and that the appointment would need to be rescheduled for another day." The next appointment was scheduled for March 7. When the technician arrived shortly after 2 p.m., I ushered him to the laundry room and started to explain from where the machine was leaking, when during the cycle (spin) that it leaked, and that the leak was not persistent. I pointed to the area inside the machine where we saw was dripping when my husband removed the front panel, when he abruptly cut me off. He announced, "I will call you when I find something" and then glared at me over the top of his glasses until I left the laundry room. When he began to fill the machine with warm water and it started to leak from a secondary location. I stepped back into the laundry room to tell him that was the other infrequent leak I was going to tell him about before he indicated he wanted me to leave the laundry room. I told him that it only leaked when the warm water button was engaged. The technician declared that the machine "was not leaking from beneath the machine now" and that we should simply not use the "hot" water to prevent the secondary site leak (despite the fact that it only leaks when "warm" water is selected). He further told us that "parts are no longer available for our machine." He continued with, "even if there were parts available, he wasn't taking responsibility for working on a 30-year-old machine." He suggested that my husband and I "could continue to use the machine and just mop up water when the machine does leak, or buy a new machine." He concluded by adamantly declaring that "George's doesn't fix 30-year-old washing machines." I told him we weren't advised that George's doesn't fix 30-year-old washers when I made the appointment, and that the individual who scheduled the service, searched to assure parts were available for my older model machine; she assured me they were. He raised his voice and snapped at me declaring, "No one fixes 30-year-old machines!" I then asked him if that was true, why the appointment was made and why he made the service call if George's had no intention of fixing our machine. He continued in a loud volume and barked that the "scheduler was told by him and another individual at the company that no one fixes older machines". I pointed out to him that I was not a part of that conversation at his work place. He then pulled out the work sheet and demanded to know if we were going to pay the $79 service charge by check or credit card. I told him that the company could bill us after we spoke with the owner. He yelled at my husband and me, saying we could put the rest of machine back together ourselves and then threw the screws into the open part of machine from where the front panel was removed and stormed out of the house shortly before 2:30 p.m. It wasn't until after we located the screws and started to reassemble our machine that we realized it was still full of water when we tried to relocate the washer and dryer to their original locations, as the technician had moved them searching for a tool he dropped. I realized at that point that the technician hadn't let the machine spin, so there was no way he could have verified from where it was leaking. I immediately called George's and asked to speak to the owner. I was told the owner was not in, but would call me the next day after he spoke to the technician. As I am writing this review it is well beyond 48 hours since the call, and we still have not heard from the owner. After contacting the office, my husband and I found that parts are still available for our brand and model machine directly from the manufacturer, as well as other providers. The technician's attitude and behavior were rude, disrespectful, demeaning at times, and sometimes hostile. This is someone we do not wish to do business with again, much less have our home. That and the owner's lack of attention to far less than professional behavior on the part of his technician reflects poorly on the business. We will not be using them again, or recommending them.

Removed appliance to repair in shop after 5 months of constant reassurance that the appliance was…read morerepaired and he would bring it back to my home I had to actually pick it up myself and have another appliance repair company make the repair

I bought a new washer from Lowe's 5 years ago. All the bells and whistles, electronics, blah,…read moreblah, blah. I've had nothing but problems with it. Seems to be unable to balance a load or unlock when the clothes are done. I'm an old lady with maybe 3 loads of clothes a week. Give me a old fashioned 2 or 3 knob washer with a dryer to go with it. T & L had exactly what I wanted at a very affordable price. Loved doing business with T & L. Delivery and set up next day with old washer and dryer taken away. Yay!!!! Best deal in quite some time for me. Thank you !

I Bought a new washer from Sears. It was a piece of crap from day one. 9 months into repairs with…read morethis new washer, we stopped at T & L and I asked them if they had a washer with No brain, sensors, or any other technical crap. I want a washer that agitates, I can open the washer without it having a meltdown etc. They hooked me up with a great "old" washer years ago. I also bought my dryer from them. "Love-it" then recently we went and bought a stand-up freezer. another happy customer. They have a 30-day warrantee. Everything is clean. They will even give you $20. for your old appliance. Fantastic company. Thank you, T & L, for bringing back the appliances that last a lifetime. I give them 10 Star's. **********