This is a family owned business and they treat you like one of their own when you go in. We built…read moreour pool in 2010 and have almost used them exclusively for testing and chemicals since. Their equipment service is excellent as well. This is a low pressure, honest, friendly store with great, super knowledgeable staff. I cannot tell you how much I have learned from them. If you listen, you will have clear water all year long!

HORRIBLE business. they were supposed to clean the pool and told us and they boss that they had…read morevacuumed the pool. they DID NOT. the owner said she would send someone out next week. her workers lied to her about the cleaning. when I mentioned which one took the check she said it was her nephew and I told her I was ver upset that her own nephew would lie to her. they did not clean the pool. she got pissy when I said she needed to bust his azz for lying. but I get it. she's going to believe a family member before a paying customer.

They misdiagnosed our problem three times, it was not producing chlorine. Poor service.read more

Excellent pool builders. I would recommend them if you are in the market for a quality pool and a…read morecompany you can trust

Russ was wonderful to work with. I would highly recommend Backyard Pools for your local pool needs.read more

Contracted Backyard Pools for my pool liner replacement in March. They came, measured, and 2 weeks…read morelater took my 4k deposit with the understanding that it would be a few weeks before the liner came in and once it did they would install it. Didn't hear a peep until May when they came back out, and attempted to install the wrong liner style and size only to find it wouldn't fit, manufacturer problem and not Backyard pools problem. I was told they were gonna re-order and told they were expediting so they can wrap this up in a week or two. Today, they handed my deposit back after 11 weeks of frustration. I can't get anything done now until August. Leaned forward with this in March because of a 30th wedding anniversary happening in June. I now have no venue for my wedding anniversary. Unless you want a smiley guy who tells you not to worry about a thing, we handle it all, but doesn't - I wouldn't mess with these folks. I know I wont again.

No answer or voice mail box at 325-3111 business contact # …read more Tried calling at 2 pm .. no answer,

Went to This Pool and Spa Store to get my water tested and to get some supplies. I really like…read morethat they test my water for free and the computer indicates exactly what's needed. June was very knowledgeable and explained things to me so I understood. She made some excellent recommendations. She is very friendly and is great to work with. They have all the pool and spa supplies and chemicals plus they also service pools and spas. I highly recommend Rocket City Pool and Spas. I will definitely be back.

Straight info and guidance, pricing is competitive with Leslie's, and Blue Wave is open later than…read moreLeslie's.

Order part at the beginning of the season was told I would receive a call when it arrived. Waited…read moretwo months called to inquire about the part. Found the part had never been ordered. Usually pretty good about chemical needs but go elsewhere for parts.

After 4 years of using Lesley's as our go to pool place, we will never go there again. We went on…read moreSaturday and had a lady we've never seen before test our water and tell us to skip this, do that, wait 4 hours and everything will be fine. We went from clear water to this. Went back in on Sunday to have the same lady keep her back turned to us while another individual test our water. The individual told her that she is the one who recommended doing what we did when the lady asked, "Who told them that??". She would not look at us or acknowledge us. Rightly so when you see the shitshow we are dealing with. A guy came up and suggested we drain our pool.... Along with the money we spent on chemicals in the nasty pool water. Thanks for absolutely NOTHING and costing us money. Jackasses.

Sarah has been taking care of our water testing this year and our pool has never looked better. She…read morealways has a smile on her face and seems to truly care about our pool. She is a hard working young lady and very knowledgeable

We are always thankful for Allen's pool Service when we have any pool/spa issue! His whole team is…read morefriendly, clean, communicative, and experts in this field. We always have a fantastic experience with them and trust Allen 100% because he is an honorable man!

Great service. Speedy and reliable. Replaced a pool motor in no time with great pricing.read more