A-1 Heating & Air Conditioning

3.0 (2 reviews)

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Mary L.

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12 years ago

I had an extremely scary experience with A1 Heating & Air Conditioning late last October. I had made arrangement to have a technician take a look at my water heater and tell me why the pilot light would not stay lit. I also requested a quote on what it would cost to repair and/or replace the unit. Instead of sending me a qualified, licensed technician however, they sent a kid over who really didn't seem to know what he was doing at all. He ended up damaging the water heater and left gas leaking into my basement. The worst part is, when we complained to the owner, a Mr. Al Ewbank, he tried to make excuses for this employee. He actually tried to tell us that leaving gas leaking into a basement in the middle of winter is normal. The gas smell was so bad I had to call Fortis, our gas supplier, who immediately detected two leaks and shut the gas off. I also reported the incident to the BC Safety Authority and later learned that this employee was in fact the owner's son. I'm still trying to find out if he was licensed to repair gas water heaters but I sincerly doubt it. I'm posting this review to warn others. Please be careful when dealing with A-1. Call the BC Safety Authority to check credentials. They are more than happy to assist. read more

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Ken F.

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8 years ago

The house is cool enough for our 3 Month old Great-grandson to come and visit once again! We were in a panic to get help with our air conditioning unit that stopped working. You can bet there is no better incentive to get a job done fast and right than keeping your G-grandchild cool enough to stay in our house for as long as he is comfortable. And he wasn't until... The two men from A1 Heating & Air Conditioning showed up at our home to do the replacement, they both worked hard and long in the heat and when they left...My house was COOL. I was so impressed with their attitude and work ethic that I decided to write this review. We all know that things can go wrong and some people love to point out the negative and overlook the positive. I have NO NEGATIVE, just a BIG thank you to all of the people at A1Heating & Air Conditioning who helped make it possible for our G-grandson to be happy and comfortable in our home. Thank you all for what you do so well. Deb/Ken L. read more

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More info about A-1 Heating & Air Conditioning

991 Richter Street
Unit 2
Kelowna, BC V1Y 2K4
Canada
Directions
(250) 448-8456
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