The customer service was horrible to start off with. The service was horrible the interior was not…read morevacuumed good at all the inside was barely wiped down my rear window was still dirty. no fragrance would use which was part of the package I purchased. I basically paid $36 to go through a drive-through car wash. I wouldn't recommend this place to anyone. I have pictures of the sloppy service that I can post as well.

Did not vacuum the back of my rogue and underneath where you open it up was not clean and I still…read morehad dirt spots on my car and windows. To expensive for a sloppy job. Want come back here again

I wish I could give negative stars. I'm a gluten for punishment so I'm rating 2 different visits…read morehere. Both times had the same issue. No soap in the wash. You call the number for problems and they simply ignore any messages you leave. I have left at least 22 messages and not a single call back. One saving grace is that I used my debit card on one visit. After having no soap I contacted my bank and explained the situation and they cancelled the debit as a fraudulent charge when they couldn't get a response either. But I am still out $16 for the one I paid in quarters. My biggest question comes from the fact they have a nice pretty sign of being a BBB member. I want to know who's tail end got kissed to get that pretty sign when they are clearly on the edge of actually committing theft from those who go to use a non-working product and the owner refuses to make an attempt to set things right.

Completely abandoned car wash station that took my credit card info and none of the nozzles worked…read more Pre-wash, foaming brush were empty/broken. I called number posted, and no one answered.

Josh did an excellent job, got all the nooks and crannies most detailers typically miss. The wheels…read morelook better than when purchased, I highly recommend.

Josh was amazing meticulous, professional, and careful with every detail. My car was already in…read moregreat shape, yet he made it look straight out of a showroom. I've had so many people ask who detailed it. Highly recommend, and I'll definitely be coming back.

Over a year later (riding thru 1 to 2 times a week) and I still run into friendly people every…read moretime. I also see a lot of the same faces, which makes me believe that there is a great work culture! Thanks to all the employees for being awesome!

Great experience. I came around 12 pm. on a Saturday and was not busy at all. Got to throw away a…read morelot of my trash and go into the wash for an express wash. All the employees were super friendly and efficient. I'm definitely coming back when I'm in the area.

I purchased a monthly membership for my wife and I can't remember better customer service than the…read moregentleman at Waves. Great product as well. Car wash always does a fantastic job. Highly recommend!!

My vehicle was damaged on April 11th at the West Georgia rd location. I spoke with an employee…read moreright after the incident and he wrote up a report and took photos of my vehicle. He explained that I would be contacted in 48 to 72 hours to explain the process. I received text message from Hayden to go to your preferred body shop to get a quote for the repair. He explained they would bill Waves directly. A day after I dropped my vehicle off for repair I received an email the day after explaining Waves would not cover the repair to fix my new vehicle. Employees of Waves are making inaccurate statements so they don't have to cover the damage their equipment caused.

I really, really liked this car wash system!…read more First of all, the pricing is fairly cheap...compared to the other ones I've tried in recent years. I opted for the $25 wash, which I think was the most comprehensive? The automatic wash feels really strong and powerful as well. Then the easy, do-it-yourself vacuuming bays. Honestly, I've never done this myself (ever)...but it was very easy. The only reason I'm dropping 4 stars (instead of 5) is that I had hoped that there would also be some towels and sprays for some detailing work you may be able to do at the self-service bays. Maybe I'm expecting too much?? In any case, I did bring some Wet Ones...and that helped greatly. I also wish they had an option to pay extra for someone to vacuum-clean the interior. Also, there didn't seem to be any tipping involved here...or did I miss something? Anyway, now that I know, I'm sure to return here or other Sam's locations near me for future touch-ups. Truly, a great car wash system!

I have always been happy with the quality of washes but recently had to contact them about a…read morebilling issue. Phone call was answered immediately, I explained the issue, got a follow up call the same day confirming their action and was refunded within 48 hours. I have never had a dispute resolved so quickly. The wash is clean. Staff is always polite and prices are reasonable.

Great place to get the car wash, staff is great, always ready to help…read more I'm a regular, I stop by a few times a week. Fabricio

Location: 5 Affordability: 5…read moreCustomer Service: 5 Quality: 5 Military discount: Yes, 10 percent We have been frequent customers of this local car wash spot in Lexington, SC. Most recently we visited them yesterday to get our SUV washed. It's got easy access and exiting from two major streets. Everytime we visit their staff is very friendly, helpful, and professional. They have always honored us with a military 10% percent discount. The facility does a great job with cleaning the entire vehicle. With the price of the car wash, they provide you with towels for drying off your vehicle. They also have vacuum machines with 24/7 access everyday. We've been very satisfied with their customer service, and I'm positive that we'll be returning for another visit very soon!!!

Update: Autobell contacted me, gave me a free carwash to make up for the shitty one. They did…read moreamazing. Then on Friday my husband took my car back again to have it washed before we went out of town and it was a shit show, again. So thanks for the free awesome wash that one time but the two I've paid $25 for sucked. Bad. This service is absolute shit. When you pay for the outside AND inside and you end up with your outside looking like a small child sprayed it off with a water hose and your inside hasn't been touched. Then you ask exactly what cleaning the inside means and you receive a smartass remark. Then they AGAIN half ass clean the inside and you still leave with a dirty car. Will never return here. Won't recommend this to anyone. Don't waste your money

Let me start with the good: the outside looks fine…read more Now the bad: everything else. Seriously, still had crumbs around the break lever, the mats I asked to be washed were still dirty, the vents were still dusty... It looks like a quick carpet vacuum was all that happened. I sprung for the most expensive wash they offered because I wanted the inside clean! Just go to a standard drive through wash, as spending the extra money here doesn't get you much more.

First in line this morning. Friendly staff. Very efficient. Great vacuums, towels and cleaning…read moresupplies.

This is my second favorite car wash in the greater CLT area! They do a great initial scrub and…read moretheir drive through brushes are thorough. It's a little pricier than other, similar car wash spots, but I think they know they're the only game in the area (again, I still think they're totally worth it, if I can't find my favorite). At Halloween they also do a "spooky wash" / it's not for kids, but it's a lot of fun! They have free vacuums, sprays and terry towels to take care of the interior after the exterior gets a shine! You won't be disappointed here!!