BEWARE OF THIS COMPANY! The owner Tony is a crook! They did not give a quote, claimed they were with my insurance, then charged double what any other company does. When I brought it to his attention he said he would look into it and call me back. Instead he blocked my number. This guy is scum! read more

This company is a scamming company who has unprofessional disrespectful people working and shows up in their personal vehicle, no work order, left my home unfinished work all over the floor and constantly dropping f bombs as if this is his primary language. Gave me a quote over the phone and drastically changed it after he started the work. This business is nothing short of a scamming bunch of crooks. read more

This company always shows up on time and does great work. They made a new key and helped me get back into my car. I was on time for my appointment and it didn't tear a hole in my pocket read more

If you'd like to deal with a dishonest person that will overcharge you and take advantage of you then you've found the perfect business to contact. This swindler charged me $503 for a replacement fob that was low on battery and didn't open the back hatch. He wouldn't respond to my text until I told him I was going to do a chargeback. He ghosted me after that and I'll have to pursue a chargeback. read more

98 LOCKSMITH To give 1 star is actually an act of kindness and grace. My family and I made our first trip to Santa Rosa Beach, FL expecting it to be the very best vacay a family could have. On the last night after a beautiful evening with our friends on the beach, I somehow lose my key to the rental car. I call the first locksmith on google (who seemed to have great reviews) and set an appointment to have them come out the next day. The technician on the phone assured me that he could reprogram my key and would take an hour to get it done. The next day after 4.5 hours, the technician informs me he has lost a pin in the ignition chamber and cant repair what he has damaged. He advises that I (not him, but me) call another locksmith company and he said and I quote: "call someone who is more experienced and who has been doing this for a longer time". He then leaves us without any resolution. My family literally sat outside the heat ALL DAY!! We immediately had to make calls to other locksmiths, the housing rental company, and a tow truck company. EVERY SINGLE PERSON we spoke with in the community and on the phone ALL said the same thing: "this 98 Locksmith company has destroyed hundreds of vehicles- we DO NOT recommend them; we are surprised they are still in business and are still hanging around in this area"- LITERALLY EVERY SINGLE PERSON SAID THE SAME THING! Even though the technician did not charge me anything, he cost me over 4000 dollars in: - A visit from another locksmith and to actually reprogram the key - a towing company - a mechanic to fix the vehicle (entire ignition chamber had to be replaced) - a new rental house to stay 2 more nights (we had no other place to stay or way to get home) - a last min flight for all 6 members of my family - 2 UBERs - more grocery food - transportation fee to get the vehicle back to Texas On top of this, when we tried to contact the owner, TONY, to ask him to make it right....he ignores us and doesn't return phone calls or texts. HE IS HIDING! His dispatcher says the same thing too: "TONY IS NOT IN, I WILL TELL HIM TO CALL YOU!" GUESS WHAT?? Tony hasn't been told, he hasn't called, and he probably never will. THE COMPANY: 98 LOCKSMITH THE OWNER: TONY I pray and hope no one else has to go through what we experienced with this company !!! TERRIBLE AND UNPROFESSIONAL read more

98 Locksmith - Keys & Locksmiths Near Me

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The customer service is very bad , the technician do not even know how to repaid the door. It's a scammer. Do not tell them your address, it's very dangerous. read more

Ok!! I know this is a long read, however it's well worth it I promise! I begin talking about Seaside towing, but end with how amazing Max is with 98 Locksmith! Well, Seaside Towing is holding strong with their 1 STAR REVIEW. Thought I'd come help them out and keep the trend going in 2022! We are longtime locals who's daughter flew into town for a surprise visit. We made a decision to take her to the Harbor. Well, my husband accidentally locked the keys in the truck! I logged onto USAA to have them send a company out to unlock the vehicle for us. They dispatched this company....I realized that I put my information in for the contact information with USAA. My husband was the one who would be waiting with the vehicle when the company arrived so I thought I should probably call the company and let them know my husband would be waiting with the vehicle, not me. When I called I got a busy tone, and I feel like when you get a busy tone you typically call back until someone answers or you get a voicemail. I called back TWICE!! Seems reasonable! The man that answered the phone didn't seem to think so! Antonio Hughes is who answered the phone, at least that's what the caller ID said...He seemed to be completely inconvenienced by my phone call to simply let them know that someone else would be waiting with the vehicle which I thought was pretty kind of me. When he answered, he didn't say hello, he didn't identify who the company was...He immediately verbally attacked me with his snarky and nasty tone! I was completely floored by what was coming out of his mouth. I hope he doesn't have a wife or children that he talks so disrespectfully to. When he was done running his disrespectful mouth, I couldn't even process words to come out of my mouth fast enough to respond. He then said HELLO!! I responded with how rude he is and why I was calling. Apparently my 2 calls were too overwhelming for him to deal with. He then hung up on me. Unfortunately, today is Sunday and USAA only has voice operated assistance so I couldn't file a complaint or request another company. I absolutely refused to allow this company to receive any type of payment from my insurance company. I contacted 98 Locksmith, and they were amazing! They arrived 15 minutes after my call, they were kind and respectful and worth every bit of $100! YES I would rather pay this company $100 than have a disgrace of a company come out free of charge due to insurance coverage. It took 98 Locksmith a total of 22 minutes from the time I called to initiate the service, to the time we completed payment and they drove away. Seaside Towing was pushing 2 hours....Needless to say I would NEVER EVER recommend this company to ANYONE! I would Give them NEGATIVE stars if I could! I will be contacting USAA first thing tomorrow morning, to ensure this company did not request payment. I will also be filling a complaint with them so nobody else has to deal with the disrespect we dealt with today! Do yourself a favor and call 98 Locksmith if you happen to need quality help some day! Max and his partner were awesome! read more

My first experience ever with a lost FOB. Not pleasant, and usually very costly. Max was my technician, and he was wonderful!! Super polite and knowledgeable. The FOB I needed had to come from Pensacola with another tech, unfortunately was taking a very long time. So , Max came out late at night to make sure I had my vehicle for the next day. He's work ethic is something that most people can learn from. read more

Their website says it's $29 to $75 for the drive out, and $35 for the auto unlock service. Yet, when I called, they quoted me at $79 to $100 for the unlock service without even knowing where I was located yet. I told the woman several times what their website stated in that I had the website to verify what it said, and she just brush me off as if my business was not important to them whatsoever. I would not recommend them, do not fall for their lies. read more

98 Locksmith - According to their website, its 35 for autounlock and 29-75 for the drive out. Yet, when I called they quotes me at 79-100 right off the bat - Keys & Locksmiths Near Me

No stars. Called them they sent some kid who used air pumps(by hand) to put in between the door and frame. Pumped it up, while I watched I told my grandson, I'm no locksmith but this isn't right. So the person said he was going to go to truck and get more tools. When his Tool wouldn't work, he called someone, then told me someone else was 2 min away. He proceeded to go to his 98 locksmith truck and leave. We waived knowing this was the last we would see if this co. It was 100 degrees outside I might add. After calling a reputable company called a-z locksmiths, they were here in 20 min, were in my condo within 10 min and even fixed my plate on frame. Which 98 and messed up as well as cracking the frame with their hand held blow up method. Save yourself a big disappointment. DO NOT call 98 locksmiths in Destin. Call my new friends at a-z locksmiths in Destin. read more

This company was hired for me through AAA to make an ignition key. They did nothing but make false promises to me for 5 WEEKS. The service was garbage at best. Nice in person, but nonexistent when trying to communicate. They would make promises to have the service done by the end of the day and then just not show up, no call, no text, no communication AT ALL. Spent hours waiting around for these people. If I called, my call would get silenced/ignored. They might text back with the automated- "can't talk right now" response. Then no call after. Overall, job never got done. Waited 5 WEEKS. Called another locksmith company and the job was done in 24 hours. Hands down worst customer service I've ever experienced in my life. And I have worked in customer service since I was 18 and I'm 30 now. Endless frustration. No communication. Never completed my job. When I texted them to tell them how unsatisfied I was, they responded "I never take from you any $". And that's it. They never said sorry, that was it. Piss poor service and just pure rudeness when it comes to communication. Would not recommend this service to a rock. read more

Locked my keys in the car and on-star was no help. Called 98 Locksmith. Bailey was professional and very helpful.

o give 1 star is actually an act of kindness and grace. My family and I made our first trip to Santa Rosa Beach, FL expecting it to be the very best vacay a family could have. On the last night after a beautiful evening with our friends on the beach, I somehow lose my key to the rental car. I call the first locksmith on google (who seemed to have great reviews) and set an appointment to have them come out the next day. The technician on the phone assured me that he could reprogram my key and would take an hour to get it done. The next day after 4.5 hours, the technician informs me he has lost a pin in the ignition chamber and cant repair what he has damaged. He advises that I (not him, but me) call another locksmith company and he said and I quote: "call someone who is more experienced and who has been doing this for a longer time". He then leaves us without any resolution. My family literally sat outside the heat ALL DAY!! We immediately had to make calls to other locksmiths, the housing rental company, and a tow truck company. EVERY SINGLE PERSON we spoke with in the community and on the phone ALL said the same thing: "this 98 Locksmith company has destroyed hundreds of vehicles- we DO NOT recommend them; we are surprised they are still in business and are still hanging around in this area"- LITERALLY EVERY SINGLE PERSON SAID THE SAME THING! Even though the technician did not charge me anything, he cost me over 3000 dollars in: - A visit from another locksmith and to actually reprogram the key - a towing company - a mechanic to fix the vehicle (entire ignition chamber had to be replaced) - a new rental house to stay 2 more nights (we had no other place to stay or way to get home) - a last min flight for all 6 members of my family - 2 UBERs - more grocery food - transportation fee to get the vehicle back to Texas On top of this, when we tried to contact the owner, TONY, to ask him to make it right....he ignores us and doesn't return phone calls or texts. HE IS HIDING! His dispatcher says the same thing too: "TONY IS NOT IN, I WILL TELL HIM TO CALL YOU!" GUESS WHAT?? Tony hasn't been told, he hasn't called, and he probably never will. read more

Terrible customer service, AAA sent this locksmith and he continually lied about how long we would be waiting when the technician arrived he had a horrible attitude and acted like we should be happy he showed up at all. read more

How can a 24 hour locksmith be closed at night? Maybe you should edit you list to show 14 hour help and update to accurate prices? Also where is this shop located as the spot on map is a fishing parking lot that usually smells like dead fish... read more

We were in need of an additional car key since we only had one. We contacted other locksmiths and Ford and all of them were quoting us prices over $500. We knew car keys would be expensive, especially to get it programmed so we contacted 98 Locksmith to get a quote. There were reasonably priced and extremely responsive. When we called they answered all our questions and were very kind. The locksmith met us out and about in town, was able to cut the key from his vehicle, and program it in less than 20 minutes! It was the easiest process ever, and the gentlemen was so kind, it was a great experience. Highly recommend! read more

Horrible experience. Wanna truly feel taken advantage of by a company when in need. Give these guys a call. Charged me $450 to cut and program a single key at midnight after all of my personal belongings was stolen and I had no other options. The dealership charges 125 cut and programmed. How is it ok for a company to do this to someone. I own a business myself and I am greatful that myself and my employees do not treat people in this manner especially when they are in need. The sad part is that I am a dealer and have a regular locksmith that frequents my dealership weekly to keep up with our keys for us so I know the good deal and I know the normal charge and what these guys did to me was absolutely disgusting read more

I thought the same as everyone else wow how can locksmiths charge so much right? I've had personal experiences were i locked my keys in my car after 12am and was charged 225 5+ years ago. But that's the price you have to pay for no damage done to the vehicle beats scratching up the door and damaging the seal using a coat hanger. So I Recently bought a house and wanted. All by locks rekeyed a keyless entry installed and some extra keys made . Came with a price tag of course. So I did some research and the price I was given was a very common price among locksmiths around the country. So do so research be fore bad mouthing a company. read more

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This company is the most rude, unprofessional, and the biggest rip off. This company was dispatched to.come and unlock the car at 230. It was 730 and they were a complete no show. When i called to inquire about the ETA pf the locksmith i was put on hold, hing ip on, and when i called back they would not answer. read more

I wouldn't trust this guy or company if my life depended on it. Hes not trustworthy and doesn't stand by his word. He trashed my house when he got access and lied about not causing any damage. If you need a locksmith I would definitely not pick this company. read more

They were an hour later than the scheduled time. They gave me a replacement Fob that didn't match my original. The replacement Fob had a bad battery that I had to replace 2 weeks later and they didn't even cut the physical keep. Stay away or they will screw you too and charge you $300 bucks. read more

Quick and to the point. I lost my keys in the sand after a long day at the beach. I called 98 locksmith and the staff was amazing. The woman on the phone was quick and courteous and the technician she sent was knowledgeable and honest. They told me upfront what the cost and timeframes would be and kept to that. read more

locked keys in my vehicle, called AAA, 98 Locksmith came in about 30 minutes, less time than AAA said. very polite & professional young man used a tool to open my car door in less than a minute. thanks, 98 Locksmith, great service! read more

Very weird that someone would recommend this locksmith to me because I feel as if they took advantage of the situation or myself. I had a key for my car, needed a code, called this business. They charged me $200 for a code, not the key, and told me to call if anything came up. Well it did. The car wouldn't start and the tech, before leaving, said it was my battery. Not my battery. So I called for a tow. Driver told me it's not my battery, that it was my fuel pump. The day before I'm about to tow it to the shop, the police call, found my purse and returned my original key. My car started up with no problems! I called 98 locksmith, 5xs in a week. Talk to 3 people. One of which was upset with me, ashley,because I didn't want to go through the story with her, I just kept it simple for a refund on my key. They were just super eager to get me off the phone with no response back. Customer service has really gone down hill these days and they are definitely on this hill. Lol. Now I would've like to talk to someone in person, but they told me they don't have an office. Sad that people need money this bad, that they take advantage of others. So now im out $200. read more

not a very good experience their prices are horrible and they just arent very nice people the only person in the business i talked to that was pleasant to talk to was the lady who answered the phone. dont use this company im telling you they will rip you off. you may think you are getting a good price but the locksmiths are only about money and if they think you are gullible they will definitely take advantage read more