Basically my biggest complaint with this company is over-pricing and performing work that wasn't the issue. I get really tired of being overcharged for stuff like this as a woman. My ex-husband was an electrician, so I have a fair knowledge of what stuff costs. But also I don't really have anyone to help me with home stuff, so I rely on reviews & honesty. Sadly, sometimes I know I'm being ripped off but I don't have another option that will work at the time. I actually do a lot of stuff myself too as far as household repair. I can change fixtures, outlets etc. Years ago I actually helped my ex wire breaker boxes and pull wire for various family & friend projects, but I didn't do it often enough to retain the skill. Anyway, I was having an issue with an appliance in my house. I explained the problem and it was during the holiday season, so many places weren't responding to calls. This place did. I took photos of various wiring & breaker box. The owner said my washer was probably not on a dedicated breaker. There had been work done in my place, but not in the washer closet, so I'm not sure why this was now an issue. I was going back & forth with whether it was an electrical issue or appliance issue. The thing that made me want to check electric was that weirdly, when I plugged something into an adjacent GFCI, the washer would intermittently work. I explained all this in my phone call. The only issue I could see was possibly a bad GFCI switch, but when I pulled off the outlet cover to think about replacing myself, it was a tangle of wires I didn't want to mess with myself. Anyway, he said send a couple of workers. If it was a bad GFCI no problem but if the breaker needed to be changed, two workers, 2 days to fish around about $1400. I live in a small condo, my breaker box was on the other side of the wall from the washer. There were no long hallways or basements to fish thru, 10 feet at most. I already had gone without the washer for 2 weeks. No one else was calling back. The electricians showed up promptly. They said it was the breaker. Fished wires. 1.5 to 2 hours later they were done. I asked the cost. The worker stepped into the hall to call his boss. He came back and said he said $1400 was discussed. I replied "that was the cost if it was two guys for two full days of work. You've been here two hours." The worker said, "ok, I'll take $700" with such swiftness I knew that I was still being ripped off but just was tired of this kind of stuff repeatedly happening...overcharging. I wanted them out of my house before I burst a blood vessel. Two guys at work actually laughed at me when I told them what I got charged, but I don't see them offering to help, so basically it's always this constant battle. By the way, the washer again went out....so it wasn't an issue with the breaker. Through a series of trial and error the problem was fixed without any cost from anyone else. I fixed it myself and will again continue my search for reputable contractors. read more