Worst customer service we have experienced with any rental business, EVER. We reserved a jump house/water slide for our daughter's seventh birthday and received the confirmation about three weeks ago. We received another confirmation the day before stating the correct date and time for drop off/setup. They NEVER showed the day of the event. We called them three times and texted, but never received a call back. We are blown away by the lack of follow through on the company's end. We paid a deposit and never received the product. We understand that things happen that are out of a company's control. However, to not even reach out and let us know that things were not going as planned is unacceptable. Terrible experience all around. read more