Originally absolutely loved this gym. It's a great facility to say the least. My issue lies with the customer service. I was only going to be in Brevard for a little over two months and I wanted a gym that was affordable and would support my short stay. I told the manager my whole ordeal and she told me she could make my membership easy and affordable by letting me come in for the time I was in Brevard (last week of May, June, July, and first week of August) and only pay for June and July. She also gave me a student discount. I was thrilled! At the end of the summer, though, I realized I had been charged for the month of August when I was promised I wouldn't be. I called the gym and they told be I was wrong to believe that. I'm sorry? It's not my fault that I was promised something and then they did not follow through on that. I am a young person with not a lot of money, so the month's fee is significant for me! I asked for a refund and I was told that that wasn't possible. I, obviously, thought this was ridiculous and expressed that to the employee on the phone. I was told he would speak to the owner and see what he could do but most likely I wouldn't get the refund. I waited 2 weeks for a phone call from them and heard nothing. I eventually got a friend who is close with the business to look into it for me. He told me management would call me the next day. No call. Its been another 2 weeks. Not going to lie, I'm pretty mad about it. This is a prime example of a business taking advantage of a customer. It is not my fault that I was given the wrong information and I know what I heard when I signed up. Just bad customer service all the way around and I'm extremely disappointed. Would not recommend. read more